Friendly, helpful and informative staff and an excellent selection of product options across a range of prices. A piano purchase is quite an emotional journey but I was able to find the piano that mat... See more
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A bit disappointed that the accordion was dirty..dusty.. and generally unclean.. wouldn't have taken much to clean it before shipping to customer... also the straps were well used and tatty... again a... See more
Company replied
Customer service is a disgrace. Placed an order for a piano and was told it would be delivered the following week. Called them to chase this up as they had gone silent since taking my money. Spoke to... See more
I bought a quality ex-rental flute with both a curved head and full sized head for my daughter. Service was efficient and the flute was delivered safely with appropriate packaging. Unfortunately... See more
Company replied
Company details
Information provided by various external sources
Millers Music is one of the oldest music stores in the UK, located in the heart of one of the most musical cities in the world. We pride ourselves on our huge range of musical instruments and accessories, our expert teams, and our service.
Contact info
United Kingdom
- millersmusic.co.uk
Hasn’t replied to negative reviews
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Outstanding service
I bought a Piano from millers and had excellent service all round so when I needed some headphones for the piano i went back to millers.The headphones were delivered within a couple of days as was the piano ,so again outstanding service .Very highly recommended Could not have been better .Thank you
Music stand purchase
Great service and quick delivery
I would recommend millers music to anyone
5 stars.
Great service from online purchase to…
Great service from online purchase to price matching over the chat service on the website. Item delivered with in 48 hours.
Excellent service
Excellent service! Very helpful online chat with assistant who helped me with a price match deal. Delivery was free and very fast even though it was between Xmas and New Year. I am very pleased.
Late but good
Fast shipping and helpful staff
Ordered a few things online, fast shipping and very helpful customer support.
Very quick service
When all other stores said our delivery would take weeks Millers got it to us in just 2 days at a great price!
Excellent customer service and delivery…
Excellent customer service and delivery from Millers Music.
Yamaha P-125 best price and quick delivery
After much deliberation, I ordered a Yamaha P-125 to start my piano journey.
The item was the cheapest I found online and arrived within 2 days in good condition.
Works perfectly, I'm very happy with my purchase and my experience.
Highly recommended.
Great service.
From start to finish, buying our electric piano was simple and easy. Shipping was quick and efficient and we are very pleased with our piano.
An absolutely first class service
An absolutely first class service. I am delighted with my digital piano and the courtesy and care taken to keep me informed and the prompt delivery. I would have no hesitation in recommending Miller’s to my friends and family.
Even though we live many miles from Cambridge, I will certainly sing your praises.
Thanks again,
Mhairi Ross
Straightforward
I ordered a Yamaha P45 piano and it turned up a few days later. Pretty straightforward, really, so we were well pleased!
Excellent product at a great price
Excellent product at a great price, delivered quickly. Thanks Millers
Very helpful conversation online
Very helpful conversation online, then a fast turnaround and delivery! Highly recommend.
Efficient and effective regulation of…
Efficient and effective regulation of my piano. Chris was courteous and professional. Thoroughly recommend.
My order was safely delivered and just…
My order was safely delivered and just what I wanted. Thank you
I ordered online from Millers Music and…
I ordered online from Millers Music and received the wrong item delivered. When contacted by email they were quick and efficient to look into the delivery and arranged to send my order. Very professional service .
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