Friendly, helpful and informative staff and an excellent selection of product options across a range of prices. A piano purchase is quite an emotional journey but I was able to find the piano that mat... See more
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A bit disappointed that the accordion was dirty..dusty.. and generally unclean.. wouldn't have taken much to clean it before shipping to customer... also the straps were well used and tatty... again a... See more
Company replied
Customer service is a disgrace. Placed an order for a piano and was told it would be delivered the following week. Called them to chase this up as they had gone silent since taking my money. Spoke to... See more
I bought a quality ex-rental flute with both a curved head and full sized head for my daughter. Service was efficient and the flute was delivered safely with appropriate packaging. Unfortunately... See more
Company replied
Company details
Information provided by various external sources
Millers Music is one of the oldest music stores in the UK, located in the heart of one of the most musical cities in the world. We pride ourselves on our huge range of musical instruments and accessories, our expert teams, and our service.
Contact info
United Kingdom
- millersmusic.co.uk
Hasn’t replied to negative reviews
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Great customer service at millers…
Great customer service at millers music. The item we purchased turned out to be out of stock so we requested another item which cost slightly more but millers music did not charge me the difference. Plus the item arranged in good time.
Very pleased with the Kawai ES110
Very pleased with the Kawai ES110 - seems pretty much like a proper piano to me! Millers were quick and efficient with delivery, thanks for that.
Millers PianoTuning service
I used Millers PianoTuning service for my Yahmaha YU3 Upright. Chris Vesty performed the service to a very high standard. The piano has never sounded so good after a tuning. I will definitely be using Chirs/Millers music again.
Thank you pleased with my purchase
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