Finally a ferry-web-page which works flawless, fast and efficient - booking done in less than 5 min. and I got a better deal than what it would have been on 2 other sites I tried my luck with.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was a nice trip with the ferry. The cabines a okay for this trip, clean and good beds. The food was okay, all members have been very friendly. Only leaving the ferry without a car was a mess. T... See more
Easy website to book a ferry. We booked a ferry to and from Elba with Toremar and it was great. We had our car with us and eventhough we read some bad reviews, our experience was really good.
Easy booking process, fast electronic booking receipt by email… reliable service, good support by online customer hotline due ferry change in Greece… If you expect an immediate and stressless ferry... See more
4.7
Excellent
4K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Mister Ferry is a misleading company
Be ware that Mister Ferry is a mediator and not a ferry company. My friends and I bought ferry tickets for 5 with the company. My friend got covid and wasn't able to join the trip anymore. 5 days before the trip I logged in to see if I could still cancel her ticket. On my account I couldn't adjust the reservation, but it gave me the option to cancel. Because I was under the impression that I would get the money back, I canceled the reservation and book 4 ticket all over again. Only to find out that a cancelation doesn't equal a refund. Because even though they charge far more than the local ferry companies, they don't hold themselves accountable for your loss. The company is misleading and thrives on the money of poor customers. I DO NOT RECOMMEND USING THIS MEDIATOR.
Also stop giving people the option to cancel tickets they won't get a refund for.
Hope the dispute my bank started will help me get my money back.
@MisterFerry if you are reading this please reach out!
July 13, 2022
Unprompted review
Reply from Misterferry
Dear Customer, we are very sorry for your experience and your complaint. As already explained by telephone, unfortunately, there is no refund for the canceled ticket, as per the conditions of the ferry company. We attempted to ask for a refund from the company on an exceptional basis, but unfortunately they rejected our request. The Staff of Mister Ferry
too many emails after booking
July 4, 2022
Very good company
June 1, 2022
Facil e descomplicado!
June 1, 2022
We were sold a ticket that we could not…
We were sold a ticket that we could not use. We booked a ferry with a motorcycle, however local law prohibits foreign motorcycles on the island of capri. What an unprofessional way to rip customers off!
May 31, 2022
Reply from Misterferry
Sehr geehrter Kunde,
wir möchten Sie darauf hinweisen, dass die Vorschriften für die Ausschiffung und den Verkehr auf der Insel Capri bei der Auswahl Ihres Fahrzeugs wie folgt angegeben sind: "Außerdem ist es an den Zielorten Procida und Capri das ganze Jahr über für jedes Fahrzeug verboten, ohne eine von den zuständigen Behörden ausgestellte Genehmigung auf den Inseln zu landen."
very good service
April 3, 2022
Easy to choose and easy to book and the…
Easy to choose and easy to book and the price is competitive. Always again and for sure not the last time I booked with you. Let's wait and see the voyage.
March 27, 2022
Era molto facile di registrare
March 26, 2022
Easy to find the needed destination and…
Easy to find the needed destination and ferry. Good price and insurance.
March 12, 2022
Simple quick and cheep!
February 25, 2022
It´s very easy to by the tickets
It´s very easy to by the tickets. And the service around the deal is verry good.
February 25, 2022
Good Web site
Einfache, übersichtliche Website. Unkomplizierte Buchung.
Easy and web site with a good over view. un complicating Booking
February 19, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.