Mobcater Catering Reviews 128

When I telephoned first of all , I received good sensible advice . I then placed my order on their website and within two days it was delivered . I had to call about something else, and again the service was great . So 10/10

Helpful,knowledgeable and efficient

I would stay well clear of this company and all of their products!

I bought a fryer for £997 and it broke within a month of it being installed….

It has now cost my business over £1500 in lost sales, they are being difficult now and not letting me return their faulty item but insist I must pay to get it repaired my self and wait for them to send out replacement parts, all while losing money every day!

I am a brand new business owner and this issue had cost me in more ways than just financial, I’ve also lost customers.

Scammers - we have not still received our money back.
The equipment came faulty - we bought the new fryer on the 15th of August. It was faulty and not fit for purpose. They came to collect the fryer after few weeks and nothing yet - we have notified the bank about those scammers and if not refund is issued our bank will act on our behalf - charging back the amount paid. We spent 1.3k for a faulty fryer. To avoid

Two gas fryers delivered in less than 24 hrs…. Exceptional service plus a follow up call to make sure we had received items. Highly recommended and thank you mobcatering

Great communication with Gerrard a Great price a Fantastic generator fast delivery well packaged and delivered haven’t used in Ernest yet have run Generator and tested working great

Great thanks

Mobcater offers efficient service, helpful advice, and quick delivery. Their team guided me to the perfect generator for my needs. Ordering was smooth and the product arrived promptly, ready to use. Great communication throughout the process. Overall, a reliable company delivering quality goods. I’m happy and will definitely use them again. Well done, Mobcater!

Do not purchase from this company!

Clear mis-selling at point of purchase and no ownership of consumer rights to rectify faulty product within standard warranty period. Many months of communication and wrangling to no end. Highly unsatisfactory service, lack of ownership, profiteering, poor and impersonal customer service!
Ultimately dealt directly with the manufacturer (Fracino) who couldn't do more to help to resolve ongoing issues that should be owned by the retailer with whom the sale was made. Fracino has taken its own action directly with this retailer as a result - interpret this as you will. Avoid at all costs!

David was very helpful 👏
Quick delivery too .
Delivery driver was a nice guy.
I will definitely use you guys again and recommend you

The first thing I noticed was that it is very easy to use and the second thing is that it is a very good tool.

Very helpful and efficient customer service and delivery. Will be using Mobcat in future. Thank you David

Extremely fast service and at the best price I could find.

I have recently been a little hard with Mobcatering over some miscommunication and must say they have been totally professional and helpful throughout, as things transpired the problem was caused by my own actions and I can happily say it all turned out as a good experience to deal with them.

Bought Francino coffee machine, needed quick delivery, but was told 7 - 14days..
Pleasantly suprised arrived almost next day.
Super quick

There was nothing wrong with the delivery only for me to find that what I believe was a very good mower was far too heavy for me to use so I returned it but have heard nothing in the way of refund so am using this way to maybe get a reasponse

The fryer is perfect just what I wanted it fry Borth chicken and chips fabulous and fast thanks very much for introducing it to me

Fast Superb Speedy Service and Brilliant to deal with!

went over and above to help get our dual fuel machine delivered to us