When I telephoned first of all , I received good sensible advice . I then placed my order on their website and within two days it was delivered . I had to call about something else, and again the serv... See more
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An absolute 1st class service. Rang for initial enquiry no issue answered fully all questions. Then bought item online at 13.30hrs. Well totally amazed at 08.30hrs the next day Royal Mail delivered... See more
I would stay well clear of this company and all of their products! I bought a fryer for £997 and it broke within a month of it being installed…. It has now cost my business over £1500 in... See more
Company replied
I approached Mobcater to purchase a generator, but wasn't quite sure of what size I needed. I gave them a call and spoke to a very helpful man, I think his name was David. He was fantastic, he answer... See more
Company details
Information provided by various external sources
Mobile catering equipment and catering equipment supplier. We provide a range of catering appliances, catering vehicles, LPG and electric equipment. Street food equipment. Free Delivery. Popular catering brands. Buy Now Pay Later.
Contact info
International House, 64 Nile Street, N1 7SR , London, United Kingdom
- 01923 559 077
- info@mobcater.com
- mobcater.com
3.9
Great
128 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Good service
April 3, 2023
Very good price and delivery was before…
Very good price and delivery was before original estimated time
January 26, 2023
Absolutely fantastic
Absolutely fantastic
The chip fryer is amazing and service was excellent
January 1, 2023
I ordered a coffee machine which was…
I ordered a coffee machine which was delivered on time. I received text messages with updates about the expected delivery date which were really useful.
December 15, 2022
Brilliant company to deal with.
Brilliant company to deal with.. Great communication. Highly recommended
November 28, 2022
Generator
The company was very helpful over the phone and delivery was a day early, excellent 👏
October 27, 2022
Fantastic service
Fantastic service, requested next day delivery at 11.30 and generator arrived at 8.30 next morning!
July 29, 2022
Great price & amazing customer service..!!!
Before making a purchase I had questions; about stock, delivery and specifically about using the Green Gear LPG generator in a domestic setting as opposed to industrial use. The rapid response to my questions was factual, helpful and - regarding delivery, turned out to be totally accurate. Most suppliers promise great customer service, but Mobcater Catering actually deliver it..!!!
July 19, 2022
Useless from start to finish,
Useless from start to finish,
I like it that your reply relates to Fracino and NOT your useless service, I don't have any issue with manufacturer delays etc - what I do take issue with is your complete lack of communication about it!!!!! All you do is send out generic emails stating the order is complete when it quite obviously isn't! You're happy to take the money, your customer service (and I use the term loosely) is appalling - our order is STILL not complete even now! As I said - USELESS. Avoid at all costs.
July 14, 2022
Reply from Mobcater Catering
We are sorry to hear that you are not happy with the service, however, Fracino machine production times and delays are out of our control. There were machine part shortages which ended in delays at this time. Always here to help with any issues.
Great service
Great service, arranged for me to collect the same day as was stuck. Love this generator, so economical! Saving me over £100 from the petrol generator we had
July 8, 2022
Green gear generator
Ordered a generator last minute and needing it the next day, guy on the phone was brilliant. He took my number and called me straight back after he’d made sure it was in stock and available for next day collection. Great service.
July 8, 2022
Excellent service had a problem with an…
Excellent service had a problem with an item ordered exchanged straight away and collection of faulty product collected at the same time. Would highly recommend this company
June 29, 2022
Easy to order
Easy to order and kept us informed about an issue with the equipment that was being rectified by the manufacturer
June 26, 2022
Excellent service would definitely…
Excellent service would definitely recommend to other people
June 16, 2022
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