MobileAdvantage Reviews 

197
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience with this company. They dispatched my new phone promptly and provided accurate tracking details. I opted to trade my old phone in and the customer service from Magda handling... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Mobile Advantage. Their service is fast and efficient, making the whole process smooth and hassle-free. The quality of their products is excellent, and you can really tel... See more

Company replied

Rated 5 out of 5 stars

Ordered earlier this week and delivered exactly as said on website. I ordered an iPhone 11 Pro - Excellent condition and it looks new and unused with 100% battery life. I certainly can’t tell if it’s... See more

Company replied

Rated 4 out of 5 stars

The customer service over chat was really great experience, knowledgeable advisor and speedy response. Lost one star only on (no key to open sim) plus potentially need to review number of stores to... See more

Company replied

Company details

  1. Telecommunications Service Provider
  2. Cell Phone Recycling and Unlocking Service
  3. Cell Phone Store
  4. Mobile Phone Repair Shop
  5. Online Marketplace
  6. Payroll Service

Written by the company

We provide eco-friendly tech, including via innovative employee benefit schemes that provide a cost saving for both employer and employee. Designed to support remote or hybrid work policies our schemes also help you towards your environmental sustainability goals.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(197)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good quality item and great value

Good quality item and great value. Good that we can help the planet a bit more with easily accessible, reliable refurbished items. Only downside was that I was told it would take 72 hours to deliver, but it actually took 6 days. However, when I contacted the chatbox on day 4, they were very clear and helpful.

July 27, 2022
MobileAdvantage logo

Reply from MobileAdvantage

Hi Emma,

Thank you so much for the 4* review.

We are very pleased you liked the device and that you got to help the planet!

Thank you for the feedback in regards to delivery, this is something we are looking at changing.

We hope you come back again and we give you a 5* Service!

Rated 5 out of 5 stars

Perfect phone look like brand new dont…

Perfect phone look like brand new dont need to spend for new phone this phone is worthable

July 18, 2022
MobileAdvantage logo

Reply from MobileAdvantage

Hi S S Raza,

Thank you so much for the kind words, we really hope you enjoy your refurbished device!

Rated 4 out of 5 stars

Fantastic service and communication

Fantastic service and communication. The only reason I didn't give 5 stars was because they sent the wrong charging cable

July 7, 2022
MobileAdvantage logo

Reply from MobileAdvantage

Hi Michelle,

Thank you so much for the 4* Review, I am so sorry you did not get the correct cable, I have asked the operations team to send a new cable out to you.

We hope you come back and order again from us!

Rated 5 out of 5 stars

Good stuff 👏

July 4, 2022
MobileAdvantage logo

Reply from MobileAdvantage

Hello Hamad,

Thank you so much for the 5* Review, we hope to see you back very soon!

Rated 5 out of 5 stars

Excellent service

Excellent service. Called me to offer a quicker alternative equally spec’d phone. The phone itself is exactly as advertised, in excellent condition. I would recommend this service without hesitation.

June 20, 2022
MobileAdvantage logo

Reply from MobileAdvantage

Hi Will,

Thank you so much for the 5* Review and the recommendation! We hope to see you back very soon!

Rated 5 out of 5 stars

Great platform!

Great value when trading old phones in! Very quick and gave the same amount they said they would. Fantastic!

June 9, 2022
Unprompted review
MobileAdvantage logo

Reply from MobileAdvantage

Hi Mason,

Thank you so much for the 5* Review, we hope to see you back very soon!

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Bought a iPhone 11 in Yellow for my son. It came in better than expected condition and arrived within a day of ordering. My techy Savy grandma is after an iPad Pro so I’ll be back!

May 28, 2022
Unprompted review
MobileAdvantage logo

Reply from MobileAdvantage

Hi Sami,

Thank you so much for the 5* Review, we hope to see you back very soon!

Rated 5 out of 5 stars

Got a great deal

Got a great deal. Well worth it.

May 27, 2022
Unprompted review
MobileAdvantage logo

Reply from MobileAdvantage

Hi Morgan,

Thank you so much for the 5* Review, we hope to see you back very soon!

Rated 5 out of 5 stars

Recently bought an i pad

Recently bought an i pad. Very pleased with it and very good service.

May 25, 2022
Unprompted review
MobileAdvantage logo

Reply from MobileAdvantage

Hi Mike,

Thank you so much for the 5* Review, we hope to see you back very soon!

Rated 5 out of 5 stars

I recently purchased an I phone 8

I recently purchased an I phone 8, good service good quality phone. Would use these guys again for a refurb phone.

May 25, 2022
Unprompted review
MobileAdvantage logo

Reply from MobileAdvantage

Hi Chrissie,

Thank you so much for the 5* Review, we hope to see you back very soon!

Rated 5 out of 5 stars

Got a refurbished mac computer and…

Got a refurbished mac computer and managed to save loads through this scheme. Fantastic, would definitely do this again!

May 12, 2022
Unprompted review
MobileAdvantage logo

Reply from MobileAdvantage

Hi Jack,

Thank you so much for the 5* Review, we hope to see you back very soon!

Rated 5 out of 5 stars

Got an refurbished phone at a great…

Got an refurbished phone at a great price and the quality was amazing - would highly recommend and will use again!

May 11, 2022
Unprompted review
MobileAdvantage logo

Reply from MobileAdvantage

Hi Sulay,

Thank you so much for the 5* Review, we hope to see you back very soon!

Rated 5 out of 5 stars

Great Experience

Took the chance to order a new mac as my employer allowed me to pay back via my salary. Even got a trade-in discount for my broken older one so very happy -thank you very much.

May 11, 2022
Unprompted review
MobileAdvantage logo

Reply from MobileAdvantage

Hi Vishal,

Thank you so much for the 5* Review, we hope to see you back very soon!

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