I had a great experience with this company. They dispatched my new phone promptly and provided accurate tracking details. I opted to trade my old phone in and the customer service from Magda handling... See more
Company replied
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See what reviewers are saying
I had a great experience with Mobile Advantage. Their service is fast and efficient, making the whole process smooth and hassle-free. The quality of their products is excellent, and you can really tel... See more
Company replied
Ordered earlier this week and delivered exactly as said on website. I ordered an iPhone 11 Pro - Excellent condition and it looks new and unused with 100% battery life. I certainly can’t tell if it’s... See more
Company replied
The customer service over chat was really great experience, knowledgeable advisor and speedy response. Lost one star only on (no key to open sim) plus potentially need to review number of stores to... See more
Company replied
Company details
- Telecommunications Service Provider
- Cell Phone Recycling and Unlocking Service
- Cell Phone Store
- Mobile Phone Repair Shop
- Online Marketplace
- Payroll Service
Written by the company
We provide eco-friendly tech, including via innovative employee benefit schemes that provide a cost saving for both employer and employee. Designed to support remote or hybrid work policies our schemes also help you towards your environmental sustainability goals.
Contact info
1st Floor, Atlantic House, Gomm Road,, HP13 7DJ, High Wycombe, United Kingdom
- 02030111040
- support@mobileadvantage.co.uk
- mobileadvantage.co.uk
4.4
Excellent
197 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The phone was in excellent condition
December 8, 2022
Reply from MobileAdvantage
Hello!
Thank you so much for your 5* Review!
We hope to see you back soon :)
Reply from MobileAdvantage
Hello!
Thank you so much for your 5* Review!
We hope to see you back soon :)
Perfect services and price thank you…
Perfect services and price thank you very fast delivery.
December 19, 2022
Reply from MobileAdvantage
Hello!
Thank you so much for your 5* Review!
We hope to see you back soon :)
Reply from MobileAdvantage
Hello!
Thank you so much for your 5* Review!
We hope to see you back soon :)
Bought a refurbished phone that can no…
Bought a refurbished phone that can no longer be purchased brand new, it arrived before the date it was estimated to arrive and the condition and quality was fantastic! Very happy, thank you!
November 25, 2022
Reply from MobileAdvantage
Hello!
Thank you so much for your 5* Review!
We hope to see you back soon :)
Great service quick dispatch quality…
Great service quick dispatch quality super
Thanks
November 29, 2022
Reply from MobileAdvantage
Hello!
Thank you so much for your 5* Review!
We hope to see you back soon :)
Phone arrived as new
Phone arrived as new, battery was on 99% capacity, no marks or scratches. Postage was delayed by a couple of days but I received daily emails to keep me in the loop with the progress
December 2, 2022
Reply from MobileAdvantage
Hello!
Thank you so much for your 5* Review!
Sorry about the small delays, we hope you enjoy your new device :)
Excellent quality phone
Delayed delivery blamed on Royal Mail but due to known strike action they should have used a low cost courier from the outset. Phone was eventually delivered and appears to be high quality with good battery life. Although slow delivery the communication was excellent all the way through the process, and response to an email was very quick too.
November 30, 2022
Reply from MobileAdvantage
Hi Matt,
Thank you for your 4* review,
We are really sorry about the delays you had regarding your order, we have ironed these out now and have added a few more couriers to our network,
Thank you for the feedback and I'm glad we could deliver a good handset to you :)
Quick and easy
November 25, 2022
Reply from MobileAdvantage
Hello!
Thank you so much for your 5* Review!
We hope to see you back soon :)
This phone is brilliant for the price
This phone is brilliant for the price, the quality was marked as fair but I couldn't find a scratch or defect on it at all. It arrived quickly too.
November 19, 2022
Reply from MobileAdvantage
Hello!
Thank you so much for your 5* Review!
We hope to see you back soon :)
great service
great service and good choice of phones. I love the fact I can recycle my old phone.
November 22, 2022
Reply from MobileAdvantage
Hello!
Thank you so much for your 5* Review!
We want to be able to save as much e-waste as we can! Any more handsets you would like to trade in the better :)
Ordered earlier this week and delivered…
Ordered earlier this week and delivered exactly as said on website. I ordered an iPhone 11 Pro - Excellent condition and it looks new and unused with 100% battery life. I certainly can’t tell if it’s reconditioned or brand new. Very pleased and would certainly recommend them to everyone else
November 19, 2022
Reply from MobileAdvantage
Hello!
Thank you so much for your 5* Review!
We hope to see you back soon :)
Reply from MobileAdvantage
Hello!
Thank you so much for your 5* Review!
We hope to see you back soon :)
I ordered phone for a present
I ordered phone for a present, but found I had duplicated the order and no longer required, and they sorted out straight away, same day, great service well done , will use again thanks . 👍
November 14, 2022
Reply from MobileAdvantage
Hello!
Thank you so much for your 5* Review!
We hope to see you back soon :)
Reply from MobileAdvantage
Hi Sam,
Thank you for your 4* Review,
Thank you for your feedback, we have passed this over to the design team who will be adding some more information around the chargers soon :)
Great to deal with.
Great to deal with.
Had to return a refurbished phone due to a minor issue and the company were really easy to contact and sent out a replacement phone straight away, with pick-up/drop-off so I wasn't without a phone. I'm really pleased with my new (refurb) phone, which was at a really good price too.
November 11, 2022
Reply from MobileAdvantage
Hi Pete,
Thank you for your 5* review!
Were really sorry about the condition of the original device, we glad we could solve this quickly for you.
Enjoy your new device and we hope to see you back soon :)
At the moment it’s a 3 as no delivery…
At the moment it’s a 3 as no delivery has been received via DPD supposed to be delivered by 15:22pm. No update from DPD and mobile advantage clearly not checking delivery either
November 1, 2022
Reply from MobileAdvantage
Hello,
Thank you for your review,
I'm sorry for the delay in getting the parcel over to you,
I can see that your order has been delivered, i hope you enjoy your device :)
Just fab
I called this company initially to check if they really existed. I'm a bit cynical.
The phone was answered by a human!
Stephan proceeded, without any judgement, to support my needs and he directed me to a good deal. Incredibly the phone arrive the next day.
I have been using this phone now for over 3 weeks.
It's faultless.
Honestly.
Recommended.
October 4, 2022
Great customer service
Great customer service. Proactive in taking steps to ensure the surface pro purchased was delivered promptly and kept us updated along the way.
October 19, 2022
Reply from MobileAdvantage
Hi Ben,
Thank you very much for the 5* review!
We hope you love your Surface.
Hope to see you again soon.
Excellent service
Excellent service, i ordered 2 phones from Mobile advantage, in which they upgraded one of them free of charge.
Fast delivery, phones are in excellent condition, would highly recommend.
October 17, 2022
Reply from MobileAdvantage
Hi Rachel,
Thank you very much for your 5* review!
We hope you enjoy your two new devices and look forward to seeing you again!
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