ABSOLUTE SCAM!! Husband made a purchase, the item NEVER arrived but instead three fraudulent transactions were taken from our card. It was dressed up as “a subscription to purchase credits” which w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From start to finish I have found the services of Pay Pal to be excellent. They are fair in their dealings with sellers and buyers. I wouldn't make a purchase without paying by Pay Pal who give you th... See more
Customer service was good and have been very helpful. What started as a ad on facebook for a garden bench for £6 ended up as a subcription.I think they was some mix up in communication. The company... See more
My daughter unwittingly signed up for something using my details. I contacted Eugene at 11.30pm in a panic, very helpful and confirmed and reassured me of cancellation of the account. Many thanks for... See more
4.0
Great
440 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very bad experience I ordered since…
Very bad experience I ordered since 22th of march my order not arrive yet, also I sent to you to restore my money you didn’t refund anything. I want my money back.
April 6, 2026
Unprompted review
Thanks to the Escalation team
April 6, 2026
Unprompted review
My experience was bad
It was a terrible experience. You weren't clear with me. I wanted to buy perfumes from Assaf, but when I completed the transaction, money was withdrawn from my account for no reason! Suddenly, I found myself subscribed to a service I don't know about and don't want! How is this possible? I'm furious and upset about this. Please be honest in your advertisements; this is unacceptable! I want all the money withdrawn from my account returned.
April 4, 2026
Unprompted review
The feedback and response was quick and…
The feedback and response was quick and excellent
March 17, 2026
Unprompted review
Great and fast customer support
Great and fast customer support. They resolved my issue and processed my refund very quickly. Thank you
March 14, 2026
Unprompted review
Thank you cause you resolved my…problem
Thank you cause you resolved my problem, waiting to return my money
March 12, 2026
Unprompted review
I purchased a product from another…
I purchased a product from another website and was accidentally signed up to subscription with mogulgarden. I emailed them about the situation and got a response very quickly. Imani was very polite and sorted out a refund straight away.
March 6, 2026
Unprompted review
Clarifying the transaction
I ordered a product (backpack) online through a page called Superdeal and was confirmed a subscription to Mogulgarden. I don't know why it became Mogulgarden. The backpack never arrived.
After contacting them using the online assistance to clarify what actually happened, I received an email confirming that I would receive a refund which arrived a few days after. Unfortunately it was not the full amount, I received 11.54euro and 9.99euro still outstanding.
February 28, 2026
Unprompted review
Efficient customer service from the…
Efficient customer service from the team.
January 13, 2026
Unprompted review
“Thank you to them
“Thank you to them. Eric got back to me very quickly and answered all of my questions. Highly recommended.”
January 13, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.