I joined Money Jar after a recommendation from a colleague. I use this account for my day to day transactions finding it much easier to monitor my outgoings. In the future I can see me switchin... See more
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Bank Money Jar simply blocked my account overnight with all my money inside and they don't want to give me my money back and it's been 1 month since I've had to survive charity because they locked all... See more
Company replied
One star only because I can't give zero. My student son and friend wired a deposit and rent for an appartment to a client of this bank and who turned out to be a a scam artist. Numerous emails and... See more
Company replied
The most untrustful bank I ever had before!!!!! They steal two salaries that are missing from my account. After TWELVE DAYS, A LOT OF MESSAGES AND 25 E-MAILS, they just have given me different... See more
Company details
Written by the company
At Money Jar our mission is to free you from the old ways of banking, help you to be better with money and reduce financial stress. That’s why we have built a simple new approach to a digital account, giving you lots of ways to stay on top of your spending, so you can look forward to the things you really want. Money Jar gives you freedom to be better with money.
Contact info
12 Herbert Street, Dublin 2, D02 X240, Dublin, Ireland
- +353 012118569
- support@moneyjar.ie
- moneyjar.ie
2.8
Average
117 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great app and good customer service.
October 24, 2024
Unprompted review
Reply from Money Jar
Thanks so much for your feedback, Sim! We're thrilled to hear that you're enjoying the app and found our customer service to be helpful. If you ever need further assistance, feel free to reach out to us at support@moneyjar.ie.
Great app and quick customerer service
Great app and quick customerer service. I had an issue with a transfer and they were able to help me really quickly!
July 26, 2024
Unprompted review
Reply from Money Jar
A H! We're happy we could resolve your transfer issue quickly. It's great to hear that you're enjoying the app. If you ever have any more questions, don't hesitate to email us at support@moneyjar.ie.
User friendly app
User friendly app, regularly used and would highly recommend.
October 23, 2024
Unprompted review
Reply from Money Jar
We appreciate the recommendation, Richard! It’s great to know that the app is a regular part of your routine and that you're finding it user-friendly. If you ever need support or have any suggestions, reach out anytime at support@moneyjar.ie.
Great customer service
Money jars set up process is very easy and user friendly. I find it especially useful when I have new employees relocating to Ireland.
Highly recommended and great customer service.
October 23, 2024
Unprompted review
Reply from Money Jar
Thank you, Phillip! We're glad that the app is making it easier for you and your employees during relocations. We appreciate the recommendation and are always here to assist if needed. If you or your team ever have questions, feel free to reach out at support@moneyjar.ie.
Good for relocation
I found setting up my account really easy and it was done in a matter of minutes. The app is very user friendly and I had relocation allowance lodged before i arrived in my new country.
October 1, 2024
Unprompted review
Reply from Money Jar
Thank you, Omar! We're delighted to hear that the setup process was smooth and the app has been helpful during your relocation. If you ever need assistance in the future, we're here for you at support@moneyjar.ie. Safe travels and best of luck settling in!
Brilliant app
Brilliant app. Very user friendly. I use the app every day.
October 23, 2024
Unprompted review
Reply from Money Jar
Hi Jody, Thank you for your review! It’s great to hear that you’re using Money Jar daily and finding it so user-friendly. If you ever need help or have any feedback, don’t hesitate to contact us at support@moneyjar.ie.
Just started using this app
Just started using this app, really easy to use, great interface, intuitive and does everything i need. Would definitely recommend.
October 23, 2024
Unprompted review
Reply from Money Jar
Hi Mark, Thank you for recommending Money Jar! We're glad to hear that you're finding the app intuitive and that it's meeting all your needs. If you ever have any questions or need assistance, you can always reach us at support@moneyjar.ie.
Will never go back to traditional banks
Great APP overall. Have really enjoyed it features and user interface and now use it as my primary banking app.
October 1, 2024
Unprompted review
Reply from Money Jar
Hi Sam, Thank you for the great feedback! We're delighted that you're enjoying the features and interface of Money Jar and that we've become your go-to banking app. If you have any suggestions or need assistance, don’t hesitate to contact us at support@moneyjar.ie.
What a great banking experience using…
What a great banking experience using money jar - easy to set up and easy to use
Also getting an IBAN when I needed it in a hurry
October 23, 2024
Unprompted review
Reply from Money Jar
Hi Conor, Thank you for the review! We're happy to hear you had an easy setup and that you're enjoying the Money Jar experience. If you ever need anything else, feel free to reach out at support@moneyjar.ie.
Reply from Money Jar
Thanks, Michael! We're thrilled to hear you're finding the Money Jar app so useful. We’re always working to improve it even further for our users. If you ever need assistance, feel free to reach out to us at support@moneyjar.ie!
Great syetem and user friendly
Great syetem and user friendly! Very happy with service.
October 23, 2024
Unprompted review
Reply from Money Jar
Thank you for the feedback, Michael! We're glad you’re enjoying the user-friendly system and are happy with our service. If you ever have questions or suggestions, don’t hesitate to contact us at support@moneyjar.ie!
5 star banking app
I’ve been using money jar for a few months and I couldn’t be happier with the experience. The user interface is incredibly intuitive and easy to navigate, making it simple to manage my money. Loads of great features from instant transfer and bill payments
October 23, 2024
Unprompted review
Reply from Money Jar
Hi Andrew, We're delighted to hear that you're enjoying the intuitive design and features of the Money Jar app. It's great to know that managing your money has been a smooth and easy experience for you. If you ever have any questions or suggestions, don’t hesitate to reach out to us at support@moneyjar.ie!
This is a great banking app
This is a great app. Easy to use and very user friendly. I recently downloaded it and I find myself using it for more and more transactions every day.
October 23, 2024
Unprompted review
Reply from Money Jar
Hi Kieran, Thank you for the review! We're thrilled to hear that you find Money Jar easy to use and that it's becoming an essential part of your day-to-day transactions. If you ever need assistance or have any feedback, feel free to get in touch at support@moneyjar.ie!
Quick set up and very easy to use with…
Quick set up and very easy to use with some great features!
October 21, 2024
Unprompted review
Reply from Money Jar
Thank you, Brian! We're thrilled to hear that you found the setup quick and easy, and that you're enjoying the features Money Jar offers. If you ever need assistance or have feedback on how we can make your experience even better, feel free to reach out to us at support@moneyjar.ie!
Quick setup and easy to use
Recently started using Money Jar as my primary online backing account (Irish customer) and have updated my salary payment to route directly to this account. Very easy to use, setup quickly and online interface allows me to quickly see my most recent transactions and manage my spending. Does everything I have needed from an online banking app so far.
October 18, 2024
Unprompted review
Reply from Money Jar
Thanks so much for the detailed feedback, Kieran! It’s great to know that Money Jar is meeting all your banking needs and that you’ve made us your primary account. We’re constantly working to improve, so if you have any suggestions or need help with anything, don’t hesitate to contact us at support@moneyjar.ie!
Fantastic Banking App
This app is incredibly user-friendly. You can set up your Irish bank account in just minutes, and it handles all my daily banking needs seamlessly. Plus, the customer service is consistently excellent!
October 22, 2024
Unprompted review
Reply from Money Jar
Thank you for your kind words, Ellie! We're so glad to hear you're loving the user-friendly experience and that you found the account setup quick and easy. Our customer service team will be thrilled to know they’ve been able to help you so well. If you ever need anything, just let us know at support@moneyjar.ie!
They vanished with my money and cannot…
They vanished with my money and cannot provide me a simple statement to indicate what really happened. My lawyer is already taking care of this. Runaway from this fraud bank
July 19, 2024
Unprompted review
Reply from Money Jar
Hi Caio, we are very sorry for the issue you experienced. Our customer support team has reached out to you and was able to resolve your issue, if you need any further support just contact us at support@moneyjar.ie.
No money and no support
I have been suffering for two weeks without their support due to a salary transfer that has not been deposited into my account to this day.
They just keep telling me that they will check, the deadlines that have passed twice have already passed and so far NOTHING.
I need my money and I am tied up without the necessary support.
July 25, 2024
Unprompted review
Reply from Money Jar
Hi Simone, We are very sorry for the issue you experienced with your salary transfer. Our payment team has reviewed your case and reached out to you with an update. The issue is now resolved and if you require any additional support you can let us know at support@moneyjar.ie
Nightmare
Nightmare, it's not worth a star, I'm going to report it next week, they're misleading me, they took my salary to date, I'm suffering from this.
August 4, 2024
Unprompted review
They changed my iban without consulting me and I'm suffering losses because of it
Last week they simply changed my iban without consulting me, and I had money to receive, the money was sent to my old iban and until now I haven't received it, I've already contacted support, the only thing they said is that the money would be refunded within 3 business days, but the deadline has passed and still nothing, I try to contact support but they never answer the call and it is always difficult to talk in the chat. And I'm suffering financial losses because of it
July 22, 2024
Unprompted review
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