HQ Mortgage & Finance Reviews 

We have been coming back to Lauren Day for years now to help us with our mortgage. The support and guidance Lauren gives us is fantastic. I would recommend Lauren to anyone looking to secure a mortgage. Thank you for all the help you give us.

I was referred to Brian Coles by a friend, and I’m so glad that we used Brian for our first house purchase! He was super generous with his time, responsive and very knowledgeable about the whole process and any questions we had. He was able to assist with making the right decisions and was always willing to help. Thanks so much Brian!

As a first time buyer Jack was amazing, he was patient with me and all my questions, gave expert advice and helped me secure my mortgage. Went out of his way to help so would definitely recommend choosing to go with him.

Rob Plaistow has made my remortgage so easy and clear, I remortgaged with him 2 years ago and now doing the same again and im always confident he will find me the best deal and support me through the process and keep me up to date along the way. Great communication and clarity over the whole process

Was recommended Jack Easton by 2 people at work and he has been great from start to current and I’m sure he will be until the end and beyond. He’s made a buying journey for 2 first time buyers so easy to understand. He’s communicative, honest and upfront with his clients best interest at the forefront. Highly recommend!

I am very happy with Ben Cornish, he helped us get a mortgage. we found it very difficult to find our way through this process, but I was very happy to find some one who could guide us through this process and I think that Ben is an asset to your firm.

We have worked with Ben Cornish consistently over the last 4 years and if I’m honest we wouldn’t use an alternative broker now. He is very accommodating to our needs. Clearly explains everything in details and takes the time to show us a range of options and products available to us at the time. This time he came to see us in person which was a great opportunity . I would highly recommend Ben for all mortgage broker needs

Lauren is fantastic, super communicative and helpful and always on hand to answer any questions.

Rob Plaistow has looked after me and my family's mortgage affairs for many years now, in all that time Rob has been highly professional, courteous and has always gone above and beyond, I would highly recommend his services

Jack Easton recently helped me with a remortgage, he was extremely helpful, efficient, and friendly! I have recommended his services to friends and family. Will use again in the future!

Kallum at HQMF has assisted me with setting up a second mortgage as well as remortgaging my first mortgage, for the first time. The knowledge and service provided has been excellent throughout with Kallum ensuring that he puts the clients interests and experience at the forefront of the process at all times. I will be remortgaging in H2 this year again, and I know exactly who I will be calling to assist me in the process.

Amazing service as always, helped me secure my house originally when purchasing and have done my remortgage every time since. Brilliant customer service with everything clear and precise. Rob Plaistow has helped keep everything easy to understand, doing the best by me and my family every step of the way. I would recommend HQMF every time and would go anywhere else.

After a “hiccup” our life insurance search was passed onto Damien who proactively resolved the previous issue and found us a suitable product.

We are in the process of selling & buying a bigger home & Lauren day just makes the whole process so much easier & reassuring. She is super informative & helpful, & explains everything fully, always on hand to answer any questions and to support with any decisions we make. I know i can reach out to Lauren whenever I need to and she always responds quickly, which when buying a home, its nice to know someone is always at the end of the phone to run things through if needed! I have family members who have used Lauren in the past when buying homes and have all had really positive experiences start to finish! We would recommend lauren to anyone!

My husband and I have been using Rob Plaistow as our mortgage advisor for over 8 years, and we honestly couldn’t recommend him highly enough. He is absolutely fantastic and consistently goes above and beyond, no matter the day or time, making the whole process feel easy and stress-free. Rob is incredibly knowledgeable, reliable, and supportive, and nothing ever feels like too much trouble. We have complete confidence in him and wouldn’t go anywhere else — highly recommend!

Damien was very helpful throughout the entire process keeping us informed each step of they way & always happy to answer our questions

Megan Litten-Lloyd at HQ Mortgage & Finance provided an exceptional level of service throughout my mortgage application process. From the initial consultation through to the successful acceptance of my application, Megan demonstrated a high standard of professionalism, expertise, and attention to detail. She took the time to thoroughly explain each stage of the process, ensuring I fully understood my options and felt confident in every decision made.

Megan was consistently responsive, well-organised, and proactive, keeping me informed with clear and timely updates and addressing any questions or concerns promptly. Her knowledge of the mortgage market and ability to navigate the application process efficiently made what can often be a complex and stressful experience feel well managed and straightforward.

Thanks to Megan’s dedication, diligence, and commitment to achieving the best possible outcome, my application was accepted smoothly and without issue. I am extremely grateful for her support and would not hesitate to recommend Megan Litten-Lloyd and HQ Mortgage & Finance to anyone seeking a dependable, knowledgeable, and highly professional mortgage advisor.

Julian Ward was great, very very helpful and got us our mortgage with no hassle and under a very quick timeline.

Having Rob from the get go has been brilliant, really helpful and goes above and beyond to find you the best Mortage possible! He’s replied on weekends and evenings and has been able to answer any questions we’ve had. Would 100% recommend him to anyone especially first time buyers, like us, as he is able to make each step understandable and as stress free as possible. I look forward to working with him again when it’s time to remortgage! We’ve had a great experience all round!!

Me and my partner are buying our first home and Ben Cornish was there every step of the way to help us understand and breakdown what we was looking at, He went above and beyond for us, highly recommend using him, really nice and easy to talk to, top bloke