HQ Mortgage & Finance Reviews 

I don’t normally leave reviews however Jack Easton has been excellent throughout.
For first time buyers he has been thorough, professional, open, honest, rapid and most importantly contactable! He has kept us informed of every update, replied promptly to emails, calls and texts, given us all the options plus his recommendations, helped link us up with other professionals at our requests… literally the full package.

We were first time buyers and were recommended Rob plaitsow from a family member. He was so helpful with giving us all the information from start to finish and was always available to text/call with any issues or questions we had! Would highly recommend to anyone who is after a reliable mortgage adviser

We had an absolutely fantastic experience with Lauren. From start to finish, they were professional, knowledgeable and incredibly supportive. They took the time to explain every step clearly, answered all of our questions with patience and made what could have been a stressful process feel smooth and straightforward.

Their expertise and attention to detail gave us complete confidence and we always felt that our best interests were the top priority. Communication was excellent throughout, and we were kept fully informed at every stage. We couldn’t be happier with the service we received and would wholeheartedly recommend Lauren to anyone looking for reliable, friendly and expert mortgage advice.

Chantal helped us with recent mortgages she’s so helpful and always on the end of the phone for advice (and I asked her a lot) Would recommend her to everyone nothing is ever too much trouble for her.

HQ Mortgage & Finance have been superb. Rob Plaistow has helped with a buy & sell transaction for myself as well as a remortgage and has consistently demonstrated a reassuringly calm, professional & expert approach over the last 6 years. Truly brilliant service which clearly illustrates why the HQ Mortgage & Finance Company are currently ranked 5th in the country. Thank you Rob...your help & support is much appreciated.

Giles Hicks - Professional Drummer.

Been working with HQMF especially Rob Plaistow for numerous years now, Rob’s always been very helpful and polite throughout, we look forward to many more years working with him. He is always timely and on top of everything and regardless of your level of understanding about mortgages or insurances Rob tailors to you.

We have had a really good experience with Chantal. Her communication is excellent and she’s incredibly responsive. Whenever we needed assistance, she was always happy for us to call her at any time of the day, ready to answer our questions regardless how big or small and guide us through the process. Her dedication has truly made everything smooth and stress-free. We highly recommend her!

It was rob who dealt with my remortgage, he was very open during the process, and easy to get in touch with when necessary.
Overall I would highly recommend, and will use the firm in the future

Jack Easton has been absolutely incredible sorting out my mortgage on my last two properties. Everything is always dealt with so quickly and efficiently. He couldn't be more helpful and I would never hesitate to recommend him to anyone who is looking for a mortgage broker. Thank you Jack for everything!

Our mortgage advisor Rob Plaistow has helped us with numerous mortgages over the years and has just helped us secure our forever home. Always quick to respond and nothing is too much trouble.

We have had a great experience with Rob Plaistow so far when gaining our first mortgage. He is very approachable and explains the process fully. We have been able to stay in touch throughout the process, making it easy to get updates on new mortgage offers and information.

I have used Chantel twice now for my mortgage. I would definitely recommend, she is knowledgeable, friendly and made things really straight forward. She got us a really good deal , it was sorted really quickly. Awesome service!

Chantal was so helpful from beginning to end… nothing was too much trouble and she supported through everything that we needed and answered any questions. If we faced a hurdle she was on it and sorted straight away. Can’t recommend enough and will be returning when needing to in the future.

Jack Eaton was outstanding from start to finish. He secured my mortgage in record time and guided me through the entire purchase process with clarity, patience, and genuine care. He went above and beyond, earned my complete trust, and amazingly didn’t charge me a single penny. I’m truly in awe of his service and couldn’t recommend him more highly.

I can’t recommend Chantal highly enough. She was professional, knowledgeable, and incredibly supportive throughout the entire mortgage process. She took the time to explain everything clearly, answered all my questions with patience, and made what could have been a stressful experience feel straightforward and manageable. Chantal was always responsive and proactive, keeping me updated at every stage and ensuring I felt confident in each decision. Her expertise and genuine care really stood out, and I’m so grateful for her help. I wouldn’t hesitate to recommend her to anyone looking for an excellent mortgage advisor.

Chantal is absolutely amazing. She has completed a few mortgages for me over the last few years.

She moved from her previous company and I moved with her which shows you how good Chantal really is.

Very efficient with all of the work that is completed and to a great standard. If you are looking for a person who doesn’t mess around like most people do then Chantal is the person you need.

You will not regret using her at all. Everyone says mortgages are hard but not with Chantal. Easiest process in the world for her.

Thank you again Chantal you will be my mortgage advisor for life. 😁

a big thanks to Rob Plaistow for seeing my mortgage application through, I couldn't have done it with out you.
comes highly recommended. HQ Mortgage & Finance Ltd.

Lauren was a great help. Very patient and understanding knowing I was a first time buyer. Explained everything clearly but with as much detail as needed. Would definitely recommend.

I am sincerely and deeply thankful for the incredible amount of patience, support and profesional advice that I received from Jack Easton. After having some initial bad experience with other mortgage advising companies, finding Jack was a blessing. He turned the whole experience form dreadful into excitement and helped me remain in control of every detail of my mortgage.
Thank you Jack for being on board with my long term planning!

Exceptional service yet again from Rob Plaistow. Fantastic communication throughout the process, the best rate and such a smooth transaction. Hassle free. 100% recommend