Having Rob from the get go has been brilliant, really helpful and goes above and beyond to find you the best Mortage possible! He’s replied on weekends and evenings and has been able to answer any que... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are an impartial, whole of market mortgage and insurance brokerage covering the UK, most prominent in the South West and London with headquarters in Taunton, Somerset. Our team of advisers offer whole of market advice on a range of mortgage and protection products including equity release and lifetime mortgages.
Featured Services
Written by the company
- Buying your first home
- Get the very best deal on your first time buyer mortgage with an expert, first time friendly service.
- Moving home
- Find out what your options are for moving home, save time and money with expert advice on mortgages for home movers.
- Remortgages
- Find the very best deal for your mortgage, save time and money with whole of market advice.
- Buy to Let
- Review your property portfolio, or take your first step in to property investment with our expert advice on Buy to Let mortgages.
Contact info
Suite 4, Bridge House, TA1 1TG, Taunton, United Kingdom
- 01823286271
- enquiries@hqmf.co.uk
- mortgagefinancetaunton.co.uk
Mortgages Made Simple.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Knowledgeable & Trustworthy
Lauren Day at HQ has been fab in helping us with our remortgage. We’ve been using her for years. Very knowledgable and trustworthy. We wouldn’t go anywhere else. Thanks Lauren 🙂
Really good service by Damien Grant
Really good service by Damien Grant. I would highly recommend anyone looking for a life insurance to give him a try. Very professional and prompt, thank you Damien much appreciated
A great experience as first time buyers
Jack was really helpful throughout our mortgage process. As first-time buyers, we had lots of questions, and he always took the time to explain things clearly. He found us a mortgage offer quickly and helped us understand what to expect after it was issued. Jack also helped us arrange life cover that suited our needs. Overall, we had a great experience and would happily recommend him.
Lauren went above and beyond!
We can’t thank Lauren enough for everything she did for us. Our mortgage situation was far from straightforward, but she tackled every challenge with professionalism, determination, and genuine care. From the very beginning, she made sure we understood each step, reassured us when things felt overwhelming, and always went the extra mile to find the right solution.
Thanks to her hard work, expertise, and constant support, we’re now in a position we weren’t sure would even be possible. We’re truly grateful for her dedication and would highly recommend Lauren to anyone looking for a mortgage broker who really goes above and beyond.
I highly recommend HQ Mortgages &…
I highly recommend HQ Mortgages & Finance.
I got very good service from Ben Cornish.
Ben explained clearly mortgage products available to me so I could choose the best option for my circumstances.
He was responding promptly via email and call to all my queries.
Ben managed to secure very good deal for me. He did all the hard work which saved me lots of time and stress.
Thank you!
Kara F
Lauren Day is amazing
Lauren Day is amazing, so helpful and answered all questions so far! Quick at dealing with any issues. Highly recommend!
Rob is amazing!
I worked with Rob with the process of remortgaging, selling my home and upsizing. I couldn’t ask for a more supportive and helpful person to guide me through every step of the process.
Rob was there all hours answering question that weren’t even involved is job role, never the less he tried to answer with the best of his knowledge.
Rob has truly been an angel through the difficult process that is buying and selling a home and I can honestly say I will never use another broker again!
We can’t thank you enough Rob! Truly!
Brian Coles
Brian Coles - made my remortgage easy, understandable and seemed happy to take my many questions! Great rate - Highly recommended - thankyou
Thank you
We had a great experience working with Lauren. She was personable, efficient and got us a great deal on our mortgage! Thank you so much !
I contacted Lauren after a colleague…
I contacted Lauren after a colleague recommended her and I've had a great experience. She's very proactive and transparent, for a first-time buyer like myself she's been a great help. Would absolutely recommend her to anyone I know.
Proactive and attentive
I have had an amazing experience working with Jack Easton. He's been extremely proactive, attentive and careful with details. He's certainly made my experience way smoother than other brokers I worked with before.
Made the mortgage process easy and stress-free
As a first time buyer, I found the process of buying a house daunting, but Jack Easton was amazing at explaining everything to me clearly and in a way that never felt overwhelming. He is always easy to reach, and has been incredibly helpful with all of my questions, even the insurance and protection. I wouldn’t hesitate to use his services again in the future and would highly recommend to anyone looking for mortgage advice.
Jack Easton- Excellent mortgage advisor
We had an excellent experience working with Jack. The communication was great from start to finish, and his customer service was truly outstanding. Although our case wasn’t complicated, it was quite detailed, and Jack handled everything efficiently and with great care. He made sure we understood every step of the process and was always available to answer any questions. Thanks to his professionalism and quick work, we achieved a very positive outcome. We highly recommend Jack to anyone looking for a reliable and knowledgeable mortgage advisor!
I found Phil via a Facebook advert and…
I found Phil via a Facebook advert and I am very glad I did. His knowledge and assuring, professional manner made the mortgage application easy. I would recommend him to anyone.
James Smith
We used James for our mortgage. He was fantastic. Quick to respond to queries, very knowledgeable and got us the best deal in super quick time. Could not recommend him enough.
Outstanding service
I cannot recommend them enough, especially Lauren Day, who has been absolutely spectacular! She went the extra mile (and more!) to help us during the whole proccess. She has been there for us every step of the way! “Efficient” doesn’t even begin to describe her. Truly outstanding service!
Megan has been amazing
Megan has been amazing! (Understatement) as first time buyer I had no idea at all. Megan made everything so easy and explain everything so well even I understood. She worked around my shifts at the hospital and was always able to answer any questions for me. I couldn’t recommend Megan any more if I tried. She made the process stress free and easy. Thank you!!
Brian Coles
Brian has been great with sorting out Mortgage and advice on my needs and requirements and went above and beyond, would highly recommend!!
First time buyer with Rob
As a first time buyer the process of buying my first property was extremely scary. However after chatting with Rob and him answering every possible question under the Sun, not only did he make me feel comfortable but he also made the process extremely easy. I couldn’t recommend these guys enough and they are worth their weight gold.
I used Jack Easton
I used Jack Easton. Would highly recommend. Attentive, responsive and very knowledgeable. Even had recommendations for insurance providers and solicitors.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
