Mortgage IQ Reviews 

266
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Lorraine and Carolyn where a massive help in getting everything sorted. Always going above and beyond with any questions I had or advice needed. Very prompt in sending information across, appointmen... See more

Rated 5 out of 5 stars

Luke was amazing in helping us with buying our first home. He was so patient (extremely patient!!), reassuring, and really went the extra mile to find the best deal for us. He made a stressful process... See more

Rated 5 out of 5 stars

Luke Totten & Rachel Totten were exemplary in their approach to sourcing us a new mortgage. through items out of their control our re-mortgaging hit a few snags however neither Rachel nor Luke were... See more

Rated 5 out of 5 stars

We used Joanne & Victoria from Mortgage IQ, East Belfast, after a referral. They were amazing from start to finish. Being first time buyers Joanne guided us through all the available options, making... See more

Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Home Insurance Agency
  4. Income Protection Insurance Company
  5. Life Insurance Agency
  6. Term Life Insurance Provider Company

Written by the company

At Mortgage IQ we will guide you through the whole process, from your initial meeting with us right until you get your keys. We will always be there when you need us. With branches throughout Northern Ireland, We can offer appointments at a time and place to suit you within 24 hours.. Our local advisers have over 100 years of experience and are always willing to go the extra mile. Your Mortgage IQ adviser offers you a dedicated point of contact without having to wait in call center queues.


Contact info

5.0

Excellent

TrustScore 5 out of 5

266 reviews

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5.0

All reviews

(266)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service.

Excellent service.
I was kept up-to-date with every step of the process and all the hassle was taken away from me.
Ann and Harry were very professional.

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Mortgage IQ have went above and beyond for us when buying our new home. They were extremely attentive and helpful throughout the entire process. The guidance provided has been fantastic and we were regularly updated on our application. Ann and Harry at the Bangor branch have been excellent about I cannot recommend them enough!

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service and highly recommend Joanne and Victoria

Joanne at Mortgage IQ was recommended to us by my cousin. As first time buyers we have benefited from all the help and support provided by Joanne and Victoria. They have been fantastic at guiding us through the process of buying our first home, arranging home insurance and a solicitor. We have been kept up to date on our application and supported through the whole process. I highly recommend!

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

Nothing less than 5*

I couldn't possibly rate these guys less than a 5* - they have been so amazing. As a first time buyer it has been a rollercoaster with how things are currently changing - and thanks to 2 of the best advisors anyone could ask for, the stress was at its minimal.

Honestly couldn't recommend Mortgage IQ highly enough, and to Talsa and Victoria, hats off to you both, you have been so great. Thank you a thousand times over 🥰

December 9, 2022
Unprompted review
Rated 5 out of 5 stars

Mortgage IQ

As a first time buyer I didn't know what to expect and had very little knowledge about the whole experience. However Kris explained everything simply, in a non-patronising way. We were grateful for his quick responses and reliability.

November 5, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

I've had a really positive experience with Mortgage IQ. I'm a first time buyer and was pretty clueless about the whole process. Lorraine was able to keep me right throughout and offer great advice. Everything was dealt with quickly and I was kept up to date throughout. Any queries I had were always answered promptly. I would highly recommend!

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Great service as always

Great service as always. Joanne and Victoria are a fantastic team, nothing is ever too much for them and they go above and beyond. They were able to find the right mortgage deal to suit our needs, insurance and even recommended a solicitor for us. We are constantly getting updates on our purchase and so far the process has went smoothly thanks to this amazing team.

I couldn't recommend them enough and will be using their services in the future.

November 28, 2022
Unprompted review
Rated 5 out of 5 stars

5 star service.

Great reliable service.

Ann Listened to what I wanted and sorted it.

I knew where I was, how things were progressing and felt confident the whole way through the process.

November 21, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Brilliant experience as usual! Joanne and the team are very very good at what they do & always eager to help in every possible way! Be lost without you all!

November 7, 2022
Rated 5 out of 5 stars

Could not have done more for me

Everything i have wanted or asked for there was no problem too big. I haven't had to do very much everything has been taken care for me which has been so helpful as im a first time buyer and didn't know what to do

November 11, 2022
Unprompted review
Rated 5 out of 5 stars

Reliable, honest, compassionate and knowledgeable - Use Mortgage IQ!

Where to start...from the day and hour we contacted Mortgage IQ we were totally looked after by Luke & Rachel. As first-time buyers, the whole mortgage process was brand new for us and of course a very daunting thought to begin with. Any time we made contact with Luke, he put our worries at ease and offered his expert advice and guidance. We put 100% trust in Luke and Rachel with being so clueless to it all and we are so glad we did. The team at Mortgage IQ are the most warm, yet professional bunch. We cannot recommend Mortgage IQ enough to anyone. As the title reads, reliable, honest, compassionate & knowledgeable are only a few words we can use to describe the service they gave to us. We are so grateful we choose them and they will have customers for life with us. A massive, massive thank-you to Luke, Rachel and the rest of the team in the Glengormley branch - yous are all stars!!
-Conor & Ashleigh

October 27, 2022
Rated 5 out of 5 stars

Would recommend

We had a great experience with Ann at mortgage IQ. She really did everything she possibly could to help us in our house purchase. Kept in contact and moved very quickly to do applications for mortgage, insurance etc. And a wee treat through the door to say congratulations made it absolutely perfect. Thanks so much

October 28, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend Mortgage IQ

Highly recommend Mortgage IQ. Talsa and Pearse in the Holywood branch were very helpful, explained everything thoroughly at every stage and made it all very easy!

October 31, 2022
Unprompted review
Rated 5 out of 5 stars

MortgageIQ - Joanne & Victoria, East Belfast Office

Joanne at Mortgage IQ was recommended by a friend, and so glad he did. I have experienced first class and invaluable advice and assistance in securing a mortgage offer which has given me piece of mind during this tricky financial period. Joanne and her assistant Victoria have been excellent in keeping me informed at every stage of the mortgage process and I can highly recommend the services of Mortgage IQ.

October 29, 2022
Unprompted review
Rated 5 out of 5 stars

Could not of asked for a better…

Could not of asked for a better service, we would highly recommend Kris at mortgage IQ! The work he was doing for us was top class and was constantly keeping us updated and posted with everything we needed, there was no issue with communication and he did go above all needs for us.

October 25, 2022
Unprompted review

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