Mortgage Key have been brilliant from beginning to end. Zoe Sharp is fantastic to deal with. So professional and efficient. She has kept me informed on everything that was happening from beginning... See more
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Reviews shaping this summary
Excellent. I was a bit dubious about submitting my details for a quote expecting it to be cold calls etc but Michael and his team were excellent. They handled my right to buy mortgage, checked in cons... See more
We have had a fantastic experience with the team at Mortgage Key,Josh and Amelia were always friendly, polite and willing to help. Liam who was with us every step of the way needs his own mention he w... See more
Overall, I had a really pleasant experience with Mortgage Key. Their attention to detail, advice, and communication were exceptional throughout. The advisors found me a lender within just a couple o... See more
Company details
Written by the company
Award Winning Mortgage Mortgages We offer a multitude of mortgage products ranging from Remortgages, Buy to Let Mortgages, Right to Buy Mortgages, House Purchases, Secured Loans and Equity Release Products. We are a friendly vibrant team, please feel free to call and discuss any Mortgage Enquiries you have.
Contact info
Humber View, HU13 0JA, Hessle, United Kingdom
- 0800 077 8980
- enquiries@mortgagekey.co.uk
- mortgagekey.co.uk
4.9
Excellent
3K reviews
Hasn’t replied to negative reviews
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Excellent as always
May 7, 2026
Good service
Moving from Cyprus back to UK l never thought l would get a mortgage so quick
After being away nearly 10 years.
Great service thanks
April 29, 2026
I had a very unpleasant experience with…
I had a very unpleasant experience with a mortgage advisor called Dale last week He informed me that he had spoken to the underwriters that they would waive my CCJ. on my credit report by the lender a Building society. He gave me a mortgage in principle and went ahead to order a full RICS evaluation. When I chased the valuation I was told by the admin team that it had not been loaded onto the system. Fine I hustled wanted to know the value of my property I chased this with the admin team a few times I could see she was getting annoyed and asked to speak to a supervisor. I had called the surveyors who said it had been sent electronically. I think I offended the admin staff who later got Dale to send me an email that the building society refused my application due to the CCJ. Again the Surveyors report was never found.
I decided to write this review because the advisor said the service was free no it would have cost me £995 pound Not free. Then misled regarding CCJ again. The staff our very friendly but will only do the bare minimum please be warned.
Dale was only prepared to look at this one lender even when I asked him to check others. He said no because this lender was willing to waive the CCJ. Which again I don’t understand why would the lender then ask for a survey on my property if he was going to reject my application.
I would Avoid Avoid Avoid Avoid. Very friendly staff but if you ask them to too many questions you will see another side of them.
Be aware nothing is free.
April 27, 2026
Unprompted review
Every one I dealt with was…
Every one I dealt with was professional, helpful and supportive. They all explained everything fully and really worked hard to get me the best product available.
They took all the stress off me and made the whole process simple. Big thanks to them all.
April 2, 2026
The whole process
Right from the start everything about the process was explained in full and everyone who dealt with my application was really helpful and friendly. Thank you MortgageKey!
April 16, 2026
Zoe took us through the whole process…
Zoe took us through the whole process beautifully.
April 15, 2026
Stress free mortgage!
Professional throughout. Kept me fully informed of progress and took the stress out of finding a suitable mortgage. Well done to all the team!
April 8, 2026
10 stars if I could!!
Mortgage Key have been brilliant from beginning to end.
Zoe Sharp is fantastic to deal with. So professional and efficient. She has kept me informed on everything that was happening from beginning to end.
I cannot recommend her highly enough and would give 10 stars if I could.
Richard
April 10, 2026
Unprompted review
Straight forward process
Straight forward process. Advisor was knowledgeable and very helpful
April 2, 2026
The communication was brilliant all the…
The communication was brilliant all the way through
March 26, 2026
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