Mortgage Key have been brilliant from beginning to end. Zoe Sharp is fantastic to deal with. So professional and efficient. She has kept me informed on everything that was happening from beginning... See more
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Award Winning Mortgage Mortgages We offer a multitude of mortgage products ranging from Remortgages, Buy to Let Mortgages, Right to Buy Mortgages, House Purchases, Secured Loans and Equity Release Products. We are a friendly vibrant team, please feel free to call and discuss any Mortgage Enquiries you have.
Contact info
Humber View, HU13 0JA, Hessle, United Kingdom
- 0800 077 8980
- enquiries@mortgagekey.co.uk
- mortgagekey.co.uk
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My first contact was excellent but then…
My first contact was excellent but then the solicitor element took a long time as first the offer was based on a new build which I had always stated was an old property so then needed a new offer and then secondly they were like dealing with someone who still had a mortgage when I had made clear our property was mortgage free.
Overall though all the staff at MortgageKey were very helpful in progressing and moving the solicitors along so thank you.
Feedback on mortgage advice
Knowledgeable, informative, research driven and personable.
Great Service
Kept it simple and to the point. made sure we had the right deal and sorted it allllll out.
Everything was explained in a way I found reassuring
Easy to talk to inciteful &explained every thing what more can I say they took the stress out
faultless procedure always use this…
faultless procedure always use this company and always delivers
very helpful and quick service
mortgage offer in record time
Good communication fast service friendly staff and professional.
Amazing service
Amazing service, start to finish, kept informed throughout. Had a mortgage offer declined previous to working with Mortgage Key who manage to secure an amazing deal with a high street lender.
Really helpful staff in particular…
Really helpful staff in particular Carl. No stress and definitely no hassle. Mortgage all sorted in a few calls, messages. Great job
Connor Philips has done a great job…
Connor Philips has done a great job mortgage offer received within 2 weeks
just kept me informed of what was going…
just kept me informed of what was going on just great
Zoe at mortgage key is brilliant!
Zoe at mortgage key is brilliant. She has helped us now with several mortgages. Once you pass the initial point it’s a bit hit and miss with the service you receive. Sometimes it’s been great others not so much.
Been using them for years great service…
Been using them for years great service and a great team
Very good service onest and promt
Excellent performance
Using this team team for the first time and they are excellent. I would gladly recommend them for your mortgage or remortgage needs
Would highly recommend
Zoe from the mortgage team made a daunting task relatively straightforward and simple to understand. Very clear Comms, quick to respond and was never made to feel that my question was not a valid question. Would highly recommend and positive we got a great deal in a currently challenging market. Thanks
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