MortgageKey Reviews 2,905

Great service

Mortgage Key found the best remortgage offer in the shortest time.
The process was fast, and the quality of service was good.
The assigned agent was perfectly qualified with wide experience.
What else can one expect

Sorting my mortgage out within a short time frame which other companies lacked and always informed of the process

MortgageKey have secured me a number of mortgages over the years and it’s always been a very positive experience. I’ve always worked with Tracey Burke who is a very friendly, experienced, knowledgable, communicative and creative advisor who goes above and beyond to secure the most appropriate product and best deal. Once the mortgage in principle was agreed the people in the processing section, including Shannon, also kept me up to date on the progression to offer. I’m now looking forward to moving to my new home. Thank you Tracey and thank you MortgageKey. Highly recommended 👍

⭐️ ⭐️ ⭐️ ⭐️ ⭐️

5 star service from start to finish!

I was unsure if I would be to obtain a re-mortgage, mainly due to the fact of being a Director of a limited business, thus receiving a low basic salary and the rest of my income from dividends. Coupled with the fact that the property is a flat, where I jointly owned the freehold and some outstanding personal finances which I’d used to start the business - I thought it would be non-starter.

However, from my initial phone call to Key, I was put through to an advisor, Zoe Sharp, who after confirming some details with her, put my mind at rest that she could find a solution for me. 24 hours later she called me back and explained my options, and happily agreed to proceed. There were a few hiccups through to completion, but that was nothing on Key (just down to a fussy underwriter at the mortgage lender). Rest assured though, Zoe put my mind at rest every time and resolved everything. I can’t thank Zoe enough for putting up with my phone calls and emails and ensuring that my remortgage completed. Additional thanks goes to Shannon in the Processing Department and Abby in Completions.

I really feel that Mortgage Key are a customer orientated business - which when you’re dealing with personal finances makes a significant difference. Dealing with the same person is also really helpful. I couldn’t recommend Mortgage Key (and Zoe) enough.

Thank you again and I look forward to using you again when my fixed rate ends :)

Dealt with the sme person as previous year who knew what we needed and found the mortgage and got an agreement in principle very quick

I had the pleasure of working with Shannon and Jamie during my mortgage application process, and I couldn’t be more grateful for her support. From start. Jamie was professional, responsive, and incredibly helpful. He kept me informed every step of the way.

And big thanks to Shannon as well,for yoexcellent service. Her communication was always clear and timely, and she took the time to explain everything thoroughly. I especially appreciated her friendly and reassuring manner – it made a real difference.

I would highly recommend you to anyone going through the mortgage process.

Rory went above and beyond in making our experience selecting and obtaining our mortgage fast and hassle-free.

very helpful and helped me through the process.

Extremely friendly,helpful ,very approachable,great advice

Fantastic company 😃.
Received a remortgage offer in principle all in one day! Very helpful staff and swift progress. Thank you 🙂

Clear, quick, efficient with help and advice.

No communication, been over a day, chased 3 times, left messages for him to call back.

If waiting for the lender to reply, why not keep the client in the loop or return the call(s)?

I wonder if you are taking on too much work that is not manageable? All the best dealing with these guys, or get an update.

Exactly what we were looking for good advice and lots of options eager to help out did not think we were going to get this approved at one stage

Are doing an excellent job..no worries

Great advice

Spot on from start to finish totally professional job, Karl is a star and made things easy for a layman to understand.

Easy process, great communication friendly people

They have very approachable advisers,They will make sure you are protected by right policies and schemes in later on in life.The advisers will give all the help you need,on mortgage,They have brilliant coustmer services skills.

Great service as always, second time using them and well worth it.