Mortgage Pathways Reviews 

633
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and supportive approach, simplifying complex processes. The exceptional service makes the entire mortgage journey straightforward, efficient, and stress-free. Reviewers frequently commend the excellent communication and quick response times, ensuring they are well-informed and supported throughout. Many felt completely looked after, appreciating the personalized attention and reassurance provided during a complex process. This consistently positive experience leads to high recommendations, with many planning to use their services again for future needs.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service, consistently highlighting the helpfulness and efficiency... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the brilliant communication and... See more

Response time

Customers consistently report positive experiences with response times, highlighting prompt and clear... See more

User experience

Consumers find the user experience to be positive, with many describing it as fantastic, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alex Huitson was our advisor and he was fantastic. As first time buyers we had a lot of questions and he was able to talk us through the process of taking our first mortgage, simplified the process an... See more

Company replied

Rated 5 out of 5 stars

Liam Bunker was fantastic. Our first mortgage advisor with a different company didn’t provide much help. As soon as Liam took over, our mortgage applications were sent very quickly. He came up with... See more

Rated 5 out of 5 stars

Andrew Robertson and the team at Mortgage Pathways were brilliant from start to finish. They made the whole mortgage and insurance process so straightforward and kept us informed every step of the way... See more

Rated 5 out of 5 stars

This company has been exceptional they have been there every step of the way putting my mind at ease and helping me understand and make sure I have the correct mortgage . I couldn’t praise them more a... See more


Company details

  1. Mortgage Broker

Written by the company

At Mortgage Pathways we specialise in finding absolutely the right mortgage for our clients. We simplify the complicated, so that mortgages become easy to understand and we use our knowledge of the lenders to greatly increase the chances of your mortgage going through. Our aim is to ensure you have a smooth home buying experience.


Contact info

5.0

Excellent

TrustScore 5 out of 5

633 reviews

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No recent history of asking for reviews

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5.0

All reviews

(633)

106 reviews in the last 12 months

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Rated 5 out of 5 stars

A truly Gold Star Service!

From start to finish the process was easy and efficient. From application to offer was only 8 days! Wow! I was informed every step of the way of the process. Dan was friendly, helpful and very professional. I’d highly recommend Mortgage Pathways for an all round Gold Star service!

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing, from start to finish. I wasn’t sure we would even be able to get the mortgage for property we were looking at but Mark was so knowledgeable and able to guide us through the whole process. Katie and Linda we fab at keeping us updated and always quick to respond to our questions. Thank you guys 😘

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Andrew Robertson and the Team

Andrew Robertson and the team at Mortgage Pathways were brilliant from start to finish. They made the whole mortgage and insurance process so straightforward and kept us informed every step of the way. Nothing was ever too much trouble, and their advice was clear and easy to understand. We felt completely looked after and would happily recommend them to anyone.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

I dealt with Liam Bunker

I dealt with Liam Bunker, he is fantastic! Very helpful, fast to reply to my many questions very knowledgeable i couldn't recommend him/mortgage pathways enough. It’s the second time i have used them now.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and easy

This is the 4th time I've used mortgage pathways. For both personal mortgages and buy to let's.

Everything is straight forward and every advisor I have dealt with has been super helpful.

Still managed to secure my mortgage even though I was paid in foreign currency.

Id strongly recommend using them.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

absolutely amazing

mark and the team were absolutely amazing. they kept us up to date the whole way and answered all our questions in a way we could understand. they made the whole experience so easy, thank you so much

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

We had a great experience from Mortgage Pathways. We had Alex Taylor as our broker, his advice was extremely helpful and was easily contactable. I would recommend to anyone!

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic, professional and dedicated Team!

Myself and my partner have been using Mortgage Pathways since January this year and I cannot thank Alex Huitson and his team enough. We began liaising with Alex when we started looking into buying our first home (new build) and were passed his details from a developer. From the initial affordability questions, to monthly catchups and to now having a mortgage offer confirmed with a move in date (hopefully) before the New Year, Alex has kept us in the loop and has been on hand to answer any questions we have. We cannot thank him enough for his patience, professionalism and dedication throughout our journey with Mortgage Pathways. I will definitely be recommending Mortgage Pathways to any friends and family that are in the process of remortgaging or looking to buy their next home. I’ve also got to express a thanks to Katie Mills from MP’s Broker Support team, she has kept us informed and up to date with the status of our application. Thank you all once again for making our first time buying a home that bit easier!

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish! Nothing was ever too much trouble, and everything was explained so clearly. They made what could’ve been a really stressful process feel simple and straightforward. Communication was excellent - quick replies, honest advice, and so friendly throughout.

We’re so grateful for all the help and support — would 100% recommend to anyone!

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Company

Everyone we dealt with at Mortgage pathways were ever so helpful during the purchase of our first home. From start to finish they were always available when we needed them, answered any questions we had in a timely manner and got everything over the line very efficiently. I would recommend them to anyone, especially if you are purchasing your first new build home.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Reps have kept us adequately informed throughout the whole process. Staff has also been very professional and friendly as well. I will highly recommend them to anyone who needs their services.

October 31, 2025
Unprompted review

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