Mortgage Pathways Reviews 

633
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and supportive approach, simplifying complex processes. The exceptional service makes the entire mortgage journey straightforward, efficient, and stress-free. Reviewers frequently commend the excellent communication and quick response times, ensuring they are well-informed and supported throughout. Many felt completely looked after, appreciating the personalized attention and reassurance provided during a complex process. This consistently positive experience leads to high recommendations, with many planning to use their services again for future needs.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service, consistently highlighting the helpfulness and efficiency... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the brilliant communication and... See more

Response time

Customers consistently report positive experiences with response times, highlighting prompt and clear... See more

User experience

Consumers find the user experience to be positive, with many describing it as fantastic, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alex Huitson was our advisor and he was fantastic. As first time buyers we had a lot of questions and he was able to talk us through the process of taking our first mortgage, simplified the process an... See more

Company replied

Rated 5 out of 5 stars

Liam Bunker was fantastic. Our first mortgage advisor with a different company didn’t provide much help. As soon as Liam took over, our mortgage applications were sent very quickly. He came up with... See more

Rated 5 out of 5 stars

Andrew Robertson and the team at Mortgage Pathways were brilliant from start to finish. They made the whole mortgage and insurance process so straightforward and kept us informed every step of the way... See more

Rated 5 out of 5 stars

This company has been exceptional they have been there every step of the way putting my mind at ease and helping me understand and make sure I have the correct mortgage . I couldn’t praise them more a... See more


Company details

  1. Mortgage Broker

Written by the company

At Mortgage Pathways we specialise in finding absolutely the right mortgage for our clients. We simplify the complicated, so that mortgages become easy to understand and we use our knowledge of the lenders to greatly increase the chances of your mortgage going through. Our aim is to ensure you have a smooth home buying experience.


Contact info

5.0

Excellent

TrustScore 5 out of 5

633 reviews

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No recent history of asking for reviews

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5.0

All reviews

(633)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best experience with mortgage…

The best experience with mortgage advisor ever !! Liam is an absolute star ⭐ extremely helpful, knowledgeable and just simple very nice person to deal with. Couldn’t recommend him more. Thank you very much Liam , I’m in my new house ☺️

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

I used Jackson's Law Firm when buying my first home

I used Jackson's Law Firm when purchasing my first home and very pleased with the service.

Can't thank them enough for all the help they provided to get me on the property ladder, with assistance available throughout and information always delivered in a professional manner that was simple to understand every time.

Highly recommended and will be sure to bear them in mind for any further services.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent broker, great communication

Andrew in particular was excellent - communicating very well each step of the way in simple terms that we could understand.

The rest of the team were also very prompt at addressing items as they arose.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Katherine has been amazing!!

Katherine has been amazing throughout the process of applying for our mortgage. She always kept us updated and communication with her was brilliant. She made a stressful process much easier to navigate. Fabulous person to deal with couldn’t have asked for better support!

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient service and paid attention to what we needed

I have never used a mortgage broker before, as I usually sort out my own finances, but found working with Dan a great experience and very worthwhile.
He paid attention to what we wanted and our situation and recommended what we actually needed. Took a lot of hassle out of the process. Also very quick to respond, which is a major plus.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Liam Bunker was fantastic. Our first mortgage advisor with a different company didn’t provide much help. As soon as Liam took over, our mortgage applications were sent very quickly. He came up with different ideas to tackle any problems that might have/did occur.

Would highly recommend Mortgage Pathways, absolutely brilliant!

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, our mortgage advisor Andy couldn’t have been more helpful, really going out of his way to help us in any way he can, would definitely recommend

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Dealt with mark

Dealt with mark - excellent service
Great advice and a very experienced advisor

Mortgage process was made nice and simple and stress free

Couldnt recommend anyone else
Received mortgage offer within a week
Thanks mortage pathways

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Five star service from Mark and the…

Five star service from Mark and the team, would highly recommend anyone looking for a mortgage to use Mortgage Pathways. I received expert advice on the best product, application was submitted and mortgage offer issued in less than 24 hours. Thanks for all your help. Tony

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Thanks to Alex W, Linda and the rest of the team for a great service. Alex explained everything to us during the process of our mortgage application and Linda and the rest of the team has kept us up to date from application submitted to mortgage offer being confirmed.

August 19, 2025
Unprompted review

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