Mortgage Pathways Reviews 

633
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and supportive approach, simplifying complex processes. The exceptional service makes the entire mortgage journey straightforward, efficient, and stress-free. Reviewers frequently commend the excellent communication and quick response times, ensuring they are well-informed and supported throughout. Many felt completely looked after, appreciating the personalized attention and reassurance provided during a complex process. This consistently positive experience leads to high recommendations, with many planning to use their services again for future needs.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service, consistently highlighting the helpfulness and efficiency... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the brilliant communication and... See more

Response time

Customers consistently report positive experiences with response times, highlighting prompt and clear... See more

User experience

Consumers find the user experience to be positive, with many describing it as fantastic, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alex Huitson was our advisor and he was fantastic. As first time buyers we had a lot of questions and he was able to talk us through the process of taking our first mortgage, simplified the process an... See more

Company replied

Rated 5 out of 5 stars

Liam Bunker was fantastic. Our first mortgage advisor with a different company didn’t provide much help. As soon as Liam took over, our mortgage applications were sent very quickly. He came up with... See more

Rated 5 out of 5 stars

Andrew Robertson and the team at Mortgage Pathways were brilliant from start to finish. They made the whole mortgage and insurance process so straightforward and kept us informed every step of the way... See more

Rated 5 out of 5 stars

This company has been exceptional they have been there every step of the way putting my mind at ease and helping me understand and make sure I have the correct mortgage . I couldn’t praise them more a... See more


Company details

  1. Mortgage Broker

Written by the company

At Mortgage Pathways we specialise in finding absolutely the right mortgage for our clients. We simplify the complicated, so that mortgages become easy to understand and we use our knowledge of the lenders to greatly increase the chances of your mortgage going through. Our aim is to ensure you have a smooth home buying experience.


Contact info

5.0

Excellent

TrustScore 5 out of 5

633 reviews

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No recent history of asking for reviews

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5.0

All reviews

(633)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Andy was excellent throughout. What we thought would have been a straight forward mortgage actually turned out to be more complicated but we guided through the process the whole time. Couldn’t recommend highly enough

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Liam has been really helpful throughout…

Liam has been really helpful throughout the process, finding us a mortgage and supporting with the additional
Extras - Mortgage Pathways come highly recommended and if anyone is hesitant don’t be.

We have just completed on our new home and couldn’t be any happier.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Mortgage pathways Alex has helped me…

Mortgage pathways Alex has helped me massively over the last few years. Providing 3 different mortgages. He always goes above and beyond to give me the best service possible. The after sales team are also brilliant keeping you up to date. Thanks Alex and Linda

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

I was directed to Mortgage Pathways and…

I was directed to Mortgage Pathways and so glad I was. From the start all communication was in a timely manner explaining every stage and guidance all the way. Fantastic news been accepted for a mortgage and really all down to Pathways. A huge thank you to our agent for all the help.

I would strongly recommend Mortgage Pathways to take care of your next mortgage

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

First class company

First class company. Christine Smyth is an actual angel, I didn’t have a clue and she guided me through everything with my first mortgage, helped where she could when having difficulty with solicitors, I cannot recommend enough.
Christine thank you so much ♥️

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and reliable service!

We made initial contact with the team in the early stages of moving house. From the get go, Liam took into account all of our needs and was prompt in delivering an honest service! He kept in regular contact to see how things were progressing and nothing was too much of a bother. He explained things in terms we understood and gave clarification quickly to anything we were unsure of. Highly recommend Mortgage Pathways and will be using in the future for any remortgages or advice going forward

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Katherine Atkinson recently completed…

Katherine Atkinson recently completed our remortgage and made the process so easy, relaxed and smooth. Always very quick to respond and was so personable and lovely to deal with. Thank you Katherine ☺️

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful team

Very helpful team, thank you for your support. As first time buyers it’s difficult to know the whole process, but we were supported by Liam who made the whole mortgage process as easy and simple as it could be. Thank you!

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Used these guys to help me get a mortgage as a first time buyer. I was assigned alex and stephen to help me through the process and they where both great. Whenever I needed to speak to either they replied almost instantly and answered everything effectively. They had my mortgage sorted in a couple of weeks. Would definitely use them again

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

A huge thank you to Andrew Robertson…

A huge thank you to Andrew Robertson for all of his help, advice and guidance in helping us get our mortgage. He was an absolute star, could not recommend enough. He was always there and answered our every question big or small. And just a really lovely person!

Definitely would recommend mortgage pathways. They are responsive, thorough and informative.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Liam Bunker

You made our life easy and the whole process was super smooth for us. Keep it up.Liam.we are running short of words.You are the best mate. We are first time buyers but you made the whole journey easy for us. You had all the information we wanted on your finger tips. Your unwavering guidance , commitment and dedication is above the best. Keep.it up you made the dream come true.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

First time Miller home buyers…

As first time buyers we experienced the best advice and guidance which we needed.
The whole process was explained step by step to the final stage.
Want to mention Liam Bunker our mortgage advisor who helped us throughout to date.
Job well done
We are grateful

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Christine served as our advisor and demonstrated exceptional brilliance throughout the entire process. Her expertise was evident from our initial consultation to the final stages, as she consistently provided insightful answers to all our inquiries. Moreover, she secured the most favorable rates available and offered invaluable assistance every step of the way. I would rate her performance as truly outstanding.

July 10, 2025
Unprompted review

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