Thank you to George Sourou for his expert advice, understanding and support when organising our mortgage agreement in principle and proceeding through to application. We are both self-employed and buy... See more
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Written by the company
We are the Mortgage Specialists. We provide our clients access to the whole mortgage market and to exclusive products not available on the High Street. Our friendly advisers have a wealth of experience in securing the best mortgages in the market and are motivated to help you from start to finish. Start your mortgage journey with us today!
We Are The Mortgage Specialists
Written by the company
- When you Need a Professional in your Corner
- We are focused on helping Self Employed & those with Impaired Credit get mortgages when they were often declined with their banks and other brokers. Our existing team of mortgage experts continues to grow and we have a wealth of experienced friendly advisers helping both employed and self employed people throughout the UK remortgage their home. They review your existing mortgage with the rest of the market often savings you thousands of pounds in the process. If you are looking for a mortgage and would prefer someone else does all the hard work for you whilst saving you money then look no further. We are here to help. Speak to our Mortgage Team Today.
Contact info
1st Floor Astra House, Christy Way,, SS15 6TQ, Basildon, United Kingdom
- 02037945455
- info@newwavefs.co.uk
- mortgagesforselfemployed.co.uk
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Newwave were extremely helpful right…
Newwave were extremely helpful right from the beginning. Callum was very knowledgeable and helped every way he could along with Rachel helping through with assistance as well. They were both very easy to talk to and prompt with getting things done. Callum, Rachel and the whole team at Newwave do make the whole process of buying a house a lot more easy and comfortable and I would recommend to everyone to go with them!

Reply from New Wave Financial Services
Dan and Rachel have been so much help…
Dan and Rachel have been so much help sorting our mortgage out
Many thanks
Liam&Casey
Would highly recommend

Reply from New Wave Financial Services
Debbie and Freya go above and beyond to…
Debbie and Freya go above and beyond to make the process as stress free as possible. Everything is prepared for you prior to being sent to the lender and they deal with the majority of questions themselves with only essential input from the me when they need it.
100% recommended without hesitation. Thanks again

Reply from New Wave Financial Services
New wave was excellent from start to…
New wave was excellent from start to finish and without Kirsty I don’t think I would have got through this !! She was amazing every single step of the way and reassured me constantly and kept me up to date !! I can’t express my gratitude towards her !! Thank you so so much

Reply from New Wave Financial Services
Remortgage help
Dylan has been an absolute star from start to finish. Helped at every stage.
Freya has been amazing. Constantly chasing and getting things sorted. Both amazing and have helped.

Reply from New Wave Financial Services
Debbie & Freya were exceptional
Debbie & Freya were exceptional from the start of this process. Friendly, caring, knowledgeable and incredibly supportive.
They got us the best deal for our new mortgage with ease and kept us informed all the way through the process.
I couldn't recommend them enough and thank you both for your incredible work.

Reply from New Wave Financial Services
The team were amazing from start to…
The team were amazing from start to finish. Stressful time and they made it easier, thanks to their help, their commitment to ensure I was taken care of and professionalism throughout. Can't thank them enough

Reply from New Wave Financial Services
New Wave were very professional
New Wave were very professional, helpful, polite and they were very fast and efficient in dealing with any issues that came up.
I would definitely recommend them for self employed people trying to get a mortgage.

Reply from New Wave Financial Services
Excellent service from this team
Excellent service from this team. Thankyou especially to Daniel who explained everything every step of the way. Quick to respond to any queries. Helped me stay calm during a stressful time with all the knowledge that we didn’t have.

Reply from New Wave Financial Services
I found this company amazing and would highly recommend
I found this company amazing. I’m self-employed and was struggling to secure a decent mortgage. I spoke with Kirsty, who reassured me she would help me get the mortgage. She was friendly, answered all my questions, and made me feel at ease, as it’s a daunting process. Rachel then took over once a figure was agreed. She was very helpful, polite, and patient with me while filling out forms and gathering all the necessary documents. She answered all my questions and made me feel comfortable when I was unsure of what I was doing. She was always available by phone or email for any questions and coordinated with the solicitors to keep everything on track. I’d recommend this company 100%

Reply from New Wave Financial Services
Very efficient
Very efficient, easy to contact and quick response to any questions.

Reply from New Wave Financial Services
As freelancers applying for a mortgage
As freelancers applying for a mortgage, the process can be daunting and stressful, but Dan, Chloe, and Rachel at New Wave were great, they guided us through the process and supported us through out the process of buying our first home.
Whenever we had a query or issue, they were always available on the phone and emails were answered promptly, helping to keep the process moving forward.
Highly recommended.

Reply from New Wave Financial Services
Giving credit where it’s due!
I am so delighted to write this glowing review. A huge shout out to Kirsty, Kye and Daniel T, such lovely people. I am so grateful to them all for looking after me like a VIP.
I am a first time buyer and had worried that the mortgage process would be stressful but the team were so professional and I felt that I was in safe hands. They made the whole experience completely smooth and painless, and I was able to receive my mortgage quickly. They kept me up to date with regular emails and phone calls. If I had any queries, I felt at ease to call them and they always responded immediately. Nothing was too much trouble for them and they delivered exactly what they said they would.
I would highly recommend New Wave to anyone who’s self employed looking for a mortgage and I will 100% be coming back to them in the future if I move again.

Reply from New Wave Financial Services
Excellent service and support
Being self employed can be challenging finding the time and knowledge to get the mortgage done. Especially Debbie and also Rachel were a great hand in finding the best solution for me mortgage requirements. Also so attentive, very impressed.

Reply from New Wave Financial Services
Pain free process - amazing results!
I honestly could not have expected a better service! The team at New Wave were incredible. The did everything they said they would do in exactly the time frame they said they would do it! I had an offer in principle within 48hrs of calling and a formal mortgage offer 5 days after that. They made every step of the process really easy, were completely transparent and just a pleasure to deal with. They talked me through every step and made everything smooth and painless. I cant thank the team enough! 10/10

Reply from New Wave Financial Services
Superstars Dan and Freya
Dan and Freya have been absolutely fantastic! Have helped us through the whole process. Always available and quick to respond to questions and queries.

Reply from New Wave Financial Services

Reply from New Wave Financial Services
I worked with Dylan and Freya and found…
I worked with Dylan and Freya and found it a good experience. Was struggling to get a mortgage being self employed, Dylan sorted me out with one straight away at the best rate compared to the other companies I was talking to.
Freya chased on the status of my mortgage and kept me updated all through the process.

Reply from New Wave Financial Services
Kristy and freya are an absolute dream…
Kristy and freya are an absolute dream team!
We had been refused mortgages because I hadn't been self employed long enough. We contacted new wave and they got straight on it, and we've just received our mortgage offer!!
Both ladies were so polite, friendly and patient, we can't not fault them what so ever!
They work on a no win no fee bases, but i tell you now they will win!
Their prices are very fair and worth every single penny.
We can't not thank them enough, they are absolutely brilliant!
Thank you again!!!☺️☺️☺️

Reply from New Wave Financial Services
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