Mortimers Estate Agents - Accrington Reviews 

220
TrustScore 5 out of 5

4.8

22 Blackburn Road, BB5 1HD Accrington, Lancashire, GB


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Rated 5 out of 5 stars

I had the pleasure of dealing with Emily. One of the most polite and professional estate agent staff I'd been with infact, Emily's customer service, prompt response and keeping me up to date even... See more

Company replied

Rated 5 out of 5 stars

Grace and the rawtenstall team were amazing and made the whole buying process very smooth and very quick too. Buying alone I need as much guidance as possible and that’s what I got. Grace was never to... See more

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Rated 5 out of 5 stars

Grace and the team and rawtenstall made my purchase journey very smooth and quick. Grace was always available to talk and help when needed and as even been helping me with little bits here and there a... See more

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Rated 5 out of 5 stars

I'd highly recommend Mortimers Accrington and Alex in particular. In what ended up being a tricky chain for our house sale, Alex went above and beyond to make sure all elements in the chain were up... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Mortimers Estate Agents - Accrington

Written by the company

Family Run Community Driven

At Mortimers, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 22 Blackburn Road, BB5 1HD, Accrington, Lancashire, United Kingdom

  • 01254 234266

4.8

Excellent

TrustScore 5 out of 5

220 reviews

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4.8

All reviews

(220)

165 reviews in the last 12 months

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Rated 5 out of 5 stars

Purchasing a property from Mortimer Accrington

Grace went above and beyond to make this transaction easy. She answered any questions we had promptly. I would recommend Mortimer when purchasing a property if you want everything to run smoothly.

March 12, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're thrilled to hear about your positive experience! It's wonderful to know that Grace provided such exceptional service and made your transaction smooth. We strive to provide our customers with the best possible experience, and we're delighted to hear that Grace exceeded your expectations.

Rated 5 out of 5 stars

I had a wonderful experience working…

I had a wonderful experience working with mortimers not only were they fast when it came to responding to my queries and concerns but also very efficient in the whole process. They got things done. Emmy was handling our case and she did it so well I can not commend her enough. I would definitely recommend Mortimers to anyone trying to buy or sell a house.

March 7, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you had a wonderful experience working with us. We appreciate your feedback and are thrilled that you found our team to be responsive, efficient, and helpful throughout the process. We are proud of our team and will share your feedback with them.

Rated 5 out of 5 stars

Emmy kept us informed at every step of…

Emmy kept us informed at every step of the way. Professional and friendly throughout the process. We purchased from Mortimers but would certainly recommend

March 7, 2025
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Reply from Mortimers Estate Agents - Accrington

Thanks for taking the time to leave us a review! Delighted to hear you are happy with our service ⭐

Rated 5 out of 5 stars

This wonderful review is for the legend…

This wonderful review is for the legend of a lady and lovely lovely woman Grace Bleasdale. We hadn’t even sold our house through Mortimers, but purchased through them. After having experience with pretty much all the local estate agents I would recommend Mortimers the most and that is down to the patience from Grace and her effective communication. She progressed our sale smoothly, being the link between all parties and she really went above and beyond her remit, often working out of hours and always with a friendly manner. Grace, I cannot thank you enough! You’re unbelievably brilliant and your job!

February 7, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're so pleased to hear about your positive experience with Grace. It's wonderful to know that her patience, communication skills, and dedication made your purchase process smooth and enjoyable. We're proud to have such a dedicated and hardworking member of our team.

Rated 5 out of 5 stars

Excellent communication

Very helpful and efficient.

February 14, 2025
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Reply from Mortimers Estate Agents - Accrington

We appreciate your kind words and are thrilled to hear that you found our service helpful and efficient. We strive to provide excellent customer service and are glad that we met your expectations.

Rated 5 out of 5 stars

Great service throughout

I've just sold my late Dad's house using Mortimers as my estate agent. It wasn't a straightforward sale due to some family issues but Jonathan and Matt were helpful and professional at all times. They kept in touch regularly as did Emmy who oversaw the sale. From the initial valuation through to the completion of the sale Mortimers have acted in accordance with my wishes, they have kept in touch and I have been treated as a valued customer. I would not hesitate to recommend them if you are selling a property.

February 14, 2025
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Reply from Mortimers Estate Agents - Accrington

We are so pleased to hear that you had a positive experience selling your late father's house. We understand that selling a property can be a challenging process, especially during difficult times. We are grateful that you found our team to be helpful and professional throughout the process. We strive to provide our clients with the best possible service and we are glad that you felt valued as a customer.

Rated 5 out of 5 stars

Great personal service from Alex and…

Great personal service from Alex and Grace made the total process a stress free experience.

January 24, 2025
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Reply from Mortimers Estate Agents - Accrington

We're so glad to hear that Alex and Grace provided you with such a positive experience. We strive to make every interaction with our customers a stress-free one, and we're delighted that they were able to help you.

Rated 5 out of 5 stars

Many thanks to Grace and Jonathon for…

Many thanks to Grace and Jonathon for making our house sale as smooth as possible. What could have been a very stressful sale was made so much easier with great communication. Both were readily available to answer any questions and kept us up to date throughout the whole process. Living in Cornwall selling a home in Great Harwood meant we could only really communicate through calls and emails! Jonathan went out of his way to help with the inital marketing of our house and Grace was a superstar when it came to accepting our buyers offer.
Would highly recommend to anyone wanting to sell their house.

February 7, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We are so pleased to hear that you had such a positive experience selling your home. It sounds like Grace and Jonathan went above and beyond to make the process as smooth as possible for you. We are proud to have such dedicated and helpful team members.

Rated 4 out of 5 stars

Good regular contact

Buying and selling houses isn’t easy at times. I found Mortimers to be straight forward and helpful. Happy to arrange further viewings and advice on issues raised. My main contact was Grace and she was a constant. Always easy to reach and kept in regular contact I probably spoke to her the most throughout the chain.

February 7, 2025
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Reply from Mortimers Estate Agents - Accrington

Thank you for the review, wishing you all the best in your new home!

Rated 5 out of 5 stars

We would like to thank Jonathan and the…

We would like to thank Jonathan and the team for all the help in the sale of our house. Thank you for guiding us through our first house sale. Jonathan kept us regularly updated throughout. Your professionalism has been outstanding all the way.
We can't recommend you enough.
Dave and Jen Livesey

January 31, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Glad we finally got there in the end. Wishing you all the best in the future :)

Rated 5 out of 5 stars

Excellent Service

From start to finish - the experience with Mortimers was excellent - In particular Grace who kept us up to date throughout.
We couldn't be more satisfied with the service.

January 31, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Hi Chris, thank you for the review, it has been a pleasure dealing with the sale. All the best!

Rated 5 out of 5 stars

Many thanks

Many thanks to Grace, Leaoni, Johnathan and Emmy for making the process of selling my late mothers house as smooth as possible. All in the team were friendly, professional and we were very pleased with the service they provided.

December 16, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We are so pleased to hear that you had a positive experience selling your late mother's house. We appreciate your kind words about Grace, Leaoni, Johnathan, and Emmy. We strive to provide exceptional service to our clients, and we are thrilled to know that our team met your expectations. Thank you for choosing us.

Rated 5 out of 5 stars

I have bought and sold numerous…

I have bought and sold numerous properties using Mortimers in the past 20 years and have always been happy with the service received. Staff are friendly and helpful, always phoning back if a message is left and following up with buyers on my behalf in a prompt manner. Johnny in Accrington was good, Veda on the completions team worked tirelessly to get our sale over the line. Thank you.

January 20, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Hi Peter, thanks so much for taking the time to leave us a review! :)

Rated 5 out of 5 stars

Excellent care and service.

Our initial sale was through Jonathan, who was absolutely lovely as we went through the offer process, constantly checking in and informing us of every step, as well as being very personable and funny.

Once it was passed over to the progression team, we were fortuitous enough to have Emmy. She is an absolute credit to the team and business, consistently following up and chasing when we had difficulties with the solicitors. We couldn’t have completed without her input, her time and investment and caring and positive attitude. We cannot thank her enough.

January 17, 2025
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Reply from Mortimers Estate Agents - Accrington

Hi Ashley, thank you so much for the lovely review. It was so nice to work with you both to get your dream home! Wishing you both all the best x

Rated 5 out of 5 stars

Excellent, first-class service

Excellent, first class service from Grace and Emmy. If only all sales agents could be as efficient and on the ball as they have been! I recently sold a property with Mortimers, and I am very happy to recommend them to anyone wishing to do the same.

January 13, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Hi Edward, we really appreciate your kind words and are glad to hear that you found our service helpful and supportive.

Rated 5 out of 5 stars

The best experience I have ever had with an estate agent

This was my first time using Mortimers Accrington and I just wish I had used them the previous six times in my life when I had been buying/selling property because they completely outshone other estate agents. I considered Jonathan to be more like a friend than an estate agent. He was always friendly, efficient, informative and understanding (I was selling my deceased mother's property). He sold the house in rapid time and gave me good advice regarding several offers. After the sale, Emmy kept me fully in the picture at all times and I was never left wondering how things were progressing. Good old-fashioned service which is rare these days. Thanks Mortimers!

January 10, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We strive to provide a friendly and efficient service, and we're delighted that Jonathan and Emmy exceeded your expectations. We're so pleased that we could make a difficult process easier for you. All the best for the future Kathleen.

Rated 5 out of 5 stars

Moving home/ Regular updates.

Mortimers at accrington were great, when we sold the house
Johnathon dealt with most of the queries and was very approachable, friendly and knowledgeable .
He took over from the manager and was adept at his job.
I recommend mortimers alongside another estate agents whom I have reviewed in the past .
Thanks and will pass on the good work.
Thanks also to veda banks at Blackburn.

December 11, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Thank you so much for sharing your experience with us, we're delighted to hear you were happy with our service and wish you all the best.

Rated 5 out of 5 stars

Support and help from Mortimers staff

Elizabeth Powell was a great help to us when we were unable to ascertain what was happening down the chain of our sale we really appreciated her help
We met Jonathan Cartwright at the property we were purchasing to have a further look round as it was months previous when we had first viewed He didn’t rush us allowing us plenty of time to look round Thanks

November 21, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Thank you very much for your review. Good luck in your new home :)

Rated 5 out of 5 stars

Mortimers did very well in the process of buying our property!

Mortimers were very helpful through the purchase of our lovely home from start to finish! Jonathan helped us throughout and got us an appointment with Ryan there leading mortgage advisor, who was very helpful throughout the mortgage consultation and purchase of the property! Both stayed in touch and kept me up to date with what was happening behind the scenes and it was a pleasure to have them helping us! Also a quick mention for Harriet who also helped us in finalising everything after the initial contact with Ryan!
We love our home thankyou mortimers 😀

November 5, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Hi Kacey, Many thanks for the wonderful review, we're pleased to hear you were happy with our efforts, take care from all the team at Mortimers Accrington 🏠

Rated 5 out of 5 stars

Great service

Great service. Very friendly. Pleasant to deal with. Good communication. Thank you Jonathan for all your help with my mums purchase.

December 2, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Thank you for your kind words. We are delighted to hear that you had a positive experience and that Jonathan was able to assist you with your purchase. We strive to provide excellent customer service and appreciate your feedback.

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