Mortimers Estate Agents - Accrington Reviews 

220
TrustScore 5 out of 5

4.8

22 Blackburn Road, BB5 1HD Accrington, Lancashire, GB


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Rated 5 out of 5 stars

I had the pleasure of dealing with Emily. One of the most polite and professional estate agent staff I'd been with infact, Emily's customer service, prompt response and keeping me up to date even... See more

Company replied

Rated 5 out of 5 stars

Grace and the rawtenstall team were amazing and made the whole buying process very smooth and very quick too. Buying alone I need as much guidance as possible and that’s what I got. Grace was never to... See more

Company replied

Rated 5 out of 5 stars

Grace and the team and rawtenstall made my purchase journey very smooth and quick. Grace was always available to talk and help when needed and as even been helping me with little bits here and there a... See more

Company replied

Rated 5 out of 5 stars

I'd highly recommend Mortimers Accrington and Alex in particular. In what ended up being a tricky chain for our house sale, Alex went above and beyond to make sure all elements in the chain were up... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Mortimers Estate Agents - Accrington

Written by the company

Family Run Community Driven

At Mortimers, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 22 Blackburn Road, BB5 1HD, Accrington, Lancashire, United Kingdom

  • 01254 234266

4.8

Excellent

TrustScore 5 out of 5

220 reviews

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4.8

All reviews

(220)

165 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff in particular Chloe went over…

The staff in particular Chloe went over and above to help with the sale .

August 2, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're thrilled to hear about your positive experience! It's wonderful to know that Chloe provided such exceptional service. We're proud of our team and their commitment to delivering outstanding customer care. We wish you and Patricia all the best x

Rated 5 out of 5 stars

Professional and Efficient Service

From the start of the marketing process to completion of sale, Tom, Matthew, Leaoni, Alex, Jonathan, Chloe, and supporting team demonstrated a professional and efficient service under, at times, challenging conditions. We have no hesitation at all in recommending their office to future customers.

September 28, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Thank you for your kind words and for taking the time to share your positive experience. We are thrilled to hear that you were impressed with the professionalism and efficiency of our team. We strive to provide exceptional service to all our clients, and we are delighted to know that we met your expectations. All the best Martin & Lesley x

Rated 5 out of 5 stars

Very helpful and informative

Very helpful and informative, friendly and efficient service

August 22, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We appreciate your kind words and are thrilled to hear that you found our service helpful, informative, friendly, and efficient. We strive to provide excellent customer experiences, and your feedback motivates us to continue doing so.

Rated 4 out of 5 stars

I found Mortimers to be handy and…

I found Mortimers to be handy and welcoming when selling my mum's bungalow in Accrington. Staff including Waol, Jonathan and Leonie to be friendly and always ready to answer queries.

August 30, 2024
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Reply from Mortimers Estate Agents - Accrington

We are so pleased to hear that you found our team helpful and welcoming during the sale of your mother's bungalow. We strive to make our clients feel comfortable and supported throughout the process, and it's wonderful to know that Waol, Jonathan, and Leonie were able to provide you with the friendly and responsive service you needed. We appreciate your kind words and the positive feedback.

Rated 5 out of 5 stars

Really Helpful through the whole…

Really Helpful through the whole process. Got lots of updates off Leoni where necessary

July 4, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Hi Lucy, thanks so much for taking the time to leave us a review! ⭐

Rated 4 out of 5 stars

Great service, friendly staff

Always kept us up to date with viewings, any updates in general. All seemed friendly when speaking to them and very supportive. They’ve only lost 1 star because there was 2 instances when we emailed regarding firstly, the back door key being missing and not getting a reply (my brother also tried to call and no one answered on 2 occasions) and secondly, I posted the spare keys to the office since we live out of area and emailed several times asking if they’d received them and never got responses (until I eventually got through on the phone and they confirmed then). However they were 2 mild issues which they apologised for when I did finally speak to them.

June 30, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Hi Chantel, Thank you for leaving us a review, sorry you didn't feel our service was 5* but once again we do apologise. We wish you all the best - Mortimers Accrington

Rated 5 out of 5 stars

Great experience!

Great selling experience with Mortimers! Many thanks to Matt for initial very positive valuation and brilliant photos and also to Tom who was helpful and proactive throughout the whole sales process. We received an asking price offer within a week of the property going on the market-couldn't be happier-honestly the best estate agent we've ever dealt with!

February 29, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Hi Caroline, thank you for the 5 star review, we are so pleased that you have been happy with our service!! Wishing you all the best.

Rated 4 out of 5 stars

Good communication

They was always someone to answer any questions you had

August 14, 2024
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Reply from Mortimers Estate Agents - Accrington

Thank you for the review Andrew, wishing you all the best!

Rated 5 out of 5 stars

Excellent

This was my first home that I bought and everything went so smoothly. The communication was second to none.

Thank you

August 14, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Thank you for your kind review Matt! Wishing you all the best in your lovely new home.

Rated 5 out of 5 stars

I thoroughly enjoyed working alongside…

I thoroughly enjoyed working alongside Mortimers. They were constantly at hand the help with any questions I had and constantly kept me in the loop regarding the sale of my property. The staff were considerate and understanding when I had reasons to worry. I could t recommend the company enough and would definitely use them again in the future.

August 14, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Many thanks for the wonderful review, we're pleased to hear you were happy with our efforts, take care from all the team at Mortimers Accrington 🏠

Rated 5 out of 5 stars

Buying my first home

This was my first home that I bought and I can't thank you guys enough for making the process flow smoothly. I would like to say thankyou to Jennifer, Jonathan, Chloe, Leoni, Alex and Woal sorry if I've missed anyone out. What a team, thankyou

August 2, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Thank you so much for your lovely review Emma. Wishing you all the best in your new home. - Team Accrington

Rated 5 out of 5 stars

Very happy with Mortimers

All the people we had dealings with were friendly and helpful.
Matthew and Leoni kept us informed throughout the whole process.
I'm glad we chose them.
Very professional throughout.

June 3, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Thank you so much for sharing your experience with us, we're delighted to hear you were happy with our service and wish you all the best. - Matt & the Accrington team

Rated 5 out of 5 stars

Mortimers are second to none

Mortimers are an absolute pleasure to deal with every step of the way. Very honest and upfront, they don’t try to push you into buying a property that isn’t a good fit. Chloe, Leaoni, Jonathon and the rest of the team thanks very much from the Yates family!

August 9, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Thank you for your 5 star review for our team. It was great to work with you and I'm pleased that you are happy with the service that we provided for you. - Team Accrington

Rated 4 out of 5 stars

Good everall

Easy to deal with during the purchase of the property, however, it is worth noting that my estate agent changed several times throughout the process and my purchase only took 3 months

July 26, 2024
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Reply from Mortimers Estate Agents - Accrington

Hi Ben, thank you for your review. We wish you all the best in your new home.

Rated 5 out of 5 stars

Leaoni was cracking!

Leaoni was cracking! Kept me up to date and generally made the process a lot easier.

June 28, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Thank you for the positive review, it is very much appreciated and we are so happy we could help. We wish you all the best! - Leaoni & the rest of the team.

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