Bought a car from Dan at Motor Gurus…it was easy, efficient and professional. Nothing was too much problem, few marks on the vehicle which he swiftly organised to get a further deep clean and wax whil... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Russ who dealt with us was absolutely fantastic. He was very clear about the car, sent videos and as much information as we could need. He made the process so easy and enjoyable. Would absolutely rec... See more
Company replied
Peter was extremely helpful and patient during the whole process, he made sure I was getting the best deal possible for my finance and kept me updated throughout. I never felt pressured at any point a... See more
Company replied
Russ made our experience easy from start to finish he was approachable and answered all our questions and made it an easy process from start to finish. We have had a great experience so far and we can... See more
Company replied
4.8
Excellent
1K reviews
Replied to 84% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Russ has been really helpful in keeping…
Russ has been really helpful in keeping me updated about what was going on with my car before i got it.
January 5, 2026
Unprompted review
Reply from Motorgurus
Thank you for taking the time to leave us a 5 star review.
Regards
Motorgurus.
Excellent service with Joel
Excellent service with Joel. No pushy sales. Highly recommended
January 4, 2026
Unprompted review
Reply from Motorgurus
Thank you for your 5 star review, and also for your recommendation.
Regards
Motorgurus.
Absolutely fantastic service from start…
Absolutely fantastic service from start to finish Pete looked after us very well and helped with everything along the way highly recommend
January 4, 2026
Unprompted review
Reply from Motorgurus
Thank you for taking the time to leave us a 5 star review, I will pass on your kind words to Peter.
Kind regards
Motorgurus.
Good service
Bloke was nice about everything told me all about the car that I’m purchasing everything was spot on
January 3, 2026
Unprompted review
Reply from Motorgurus
Thank you for leaving us 5 stars.
Regards
Motorgurus.
5* service
Joel was very helpful and knowledgable, very good service.
January 3, 2026
Unprompted review
Reply from Motorgurus
Thank you for your 5 star review, and kind words for Joel.
Regards
Motorgurus.
Russ was very helpful and would…
Russ was very helpful and would recommend
January 3, 2026
Unprompted review
Reply from Motorgurus
Thank you for leaving us a 5 star review, and its nice to hear that Russ was very helpful.
Regards
Motorgurus.
Good purchase experience
Clear communication from Dan, quick and efficient purchase process, all over good experience
January 3, 2026
Unprompted review
Reply from Motorgurus
Thank you for your 5 star review, its lovely to read that you had a good experience from Dan.
Regards
Motorgurus.
My experience was excellent
My experience was excellent, Joel was brilliant and so professional. Ran through everything with me. Very detailed in his work as well. So thank you
January 3, 2026
Unprompted review
Reply from Motorgurus
Thank you for your lovely review, and its lovely to read that you got a great experience from Joel, we hope you enjoy your new car.
Regards
Motorgurus.
Excellent service
Mo has been brilliant through the whole process. Constant communication and both party’s sorted quickly and issue free
January 3, 2026
Unprompted review
Reply from Motorgurus
Thank you for leaving us a great review, its super to hear that Mo was great throughout the process.
Regards
Motorgurus.
Dan was great
Lorer and Aj was great, good service, good communication, Would recommend ⭐️⭐️⭐️⭐️⭐️⭐️
December 31, 2025
Unprompted review
Reply from Motorgurus
Thank you for leaving us a 5 star review.
Regards
Motorgurus.
Process was smooth and easy car came…
Process was smooth and easy car came with great peace of mind offers and all questioned were answered quickly and thoroughly, special thanks to Russ 👍
December 30, 2025
Unprompted review
Reply from Motorgurus
Thank you for taking the time to leave us a 5 star review.
Regards
Motorgurus.
The Devils Choice Only
Mastered the art of BS sales -
Know they can sell faulty vehicles whilst the consumer rights legislations are full of holes.
Also use proven fraudulent Solicitors to deal with customers who call them out.
Only a trend of fatalities from these dodgy sales will see the belated dealer closures and justice served to the dealership.
Total disregard for safety, hide behind false claims and lies. Totally disgusting.
September 12, 2025
Unprompted review
Reply from Motorgurus
Thank you for your review, however it is a complete untruth, if you send us a letter before court then we will let our legal team have the paperwork and respond accordingly. Your claim that there was issue with your alloy wheel was baseless as you had had the car for nearly 2 weeks when you told us there was an issue. You have never had an issue with a flat tyre prior to this, and you had driven the car from Lincolnshire to Devon before the trye became flat. This would suggest that the wheel had been damaged on the journey. We still made a good will gesture towards the repair albeit we do not think we were culpable.
Your other issue was that for some reason the GardX bag had not been put in the car on delivery, which we immediately rectified by posting one directly out to you.
We feel your review is inappropriate.
Regards
Motorgurus
Good experience, perfect place and happy to recommend
Good people. Great experience and recommend 100% for others.
December 26, 2025
Unprompted review
Reply from Motorgurus
Thank you for your review, we are pleased you had a great experience and thank you for your recommendation.
Regards
Motorgurus.
Reply from Motorgurus
Thank you for leaving us 5 stars.
Regards
Motorgurus.
Reply from Motorgurus
Thank you for you 5 star review.
Regards
Motorgurus.
Simon was great
Simon was great, helpful and patient easy as you like
December 23, 2025
Unprompted review
Reply from Motorgurus
Thank you for your kind words for Simon and for leaving us 5 stars.
Regards
Motorgurus.
Reply from Motorgurus
Thank you for taking the time to leave us a 5 star review.
Regards
Motorgurus.
Car purchase
Simon went above and beyond, to help with me purchasing the car. I'd highly recommend, you ask for him, if using motor gurus
December 21, 2025
Unprompted review
Reply from Motorgurus
Thank you for leaving us a 5 star review, I will pass on your kind words to Simon.
Regards
Motorgurus.
New Car
New Car
Dealt with Peter, great guy helped me all the way through the process of buying my new car, made it simple and easy very understanding and nothing seemed a problem. I would recommend this company if you are looking for a newer car. Had no problems throughout the process.
December 20, 2025
Unprompted review
Reply from Motorgurus
Thank you for your lovely review, and thank you so much for your recommendation.
Regards
Motorgurus.
I received my car today through…
I received my car today through Motorgurus, and the entire process was seamless. I am extremely pleased and looking forward to getting on the road. Russell, the sales representative, was very professional and helpful throughout the process.
December 20, 2025
Unprompted review
Reply from Motorgurus
Thank you for taking the tine to leave us a 5 star review, and thank you for your kind words for both Motorgurus and also Russell.
Regards
Motorgurus.
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