Had an extremely pleasant experience at Motorpoint Burnley. I was served by Joe, who was very helpful, there was no pressure buying or forcing to get unnecessary products, gave me good advise and wa... See more
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No hassle .pick the cars your interested in then matey got us the keys and left us to browse round. Didn't follow us round as seems to be the usual practice He was very efficient and friendly .when... See more
All staff were good to deal with. Although now happy with the vehicle it was presented on the day of collection in a very sub standard state of cleanliness mainly inside. We have had to have the car... See more
Have used Motorpoint now twice and find then helpful The person who we did the deal with and the person who dealt with us on the day of collection were different people. I thought the one person wou... See more
Company details
- Car Dealer
- also in
- Used Car Dealer
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
Rosegrove Lane, BB12 6EH, Burnley, Lancashire, United Kingdom
- 01282 881355
Over 1000 new cars every week
4.7
Excellent
2K reviews
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car purchase
Very happy with everything ,all people who dealt with us very polite ,friendly and really helpful to make everything easy for us would highly recommend and would definitely buy from again
August 11, 2026
Reply from Motorpoint - Burnley
We are so pleased to hear you had such a positive experience with us! It's wonderful that our team was polite, friendly, and helpful, making everything easy for you. We truly appreciate your recommendation and look forward to assisting you again in the future.
Thank you
Motorpoint
Reply from Motorpoint - Burnley
Thank you for your feedback! We are so pleased to hear that you experienced good service and found our staff to be professional.
Thank you
Motorpoint
Kurt was fantastic as always !!!
August 10, 2026
Reply from Motorpoint - Burnley
We're so happy to hear that our team consistently provides such a fantastic experience for our valued customers. Thank you for your kind words!
Thank you
Motorpoint
GREAT EASY GOING FRIENDLY SERVICE
Great Easy going friendly service from Kirk and everyone at Motorpoint Burnley. They also gave me best part exchange price compared to other dealers. Would Highly Recommend Motorpoint to anyone buying a car. Will Definitely be back when due for next car. Really Happy with car brought. Toyota CHR was Immaculate turned out. Many Thanks for a Great car Buying experience.
July 22, 2026
Reply from Motorpoint - Burnley
We're so pleased to hear you had such a great car buying experience with us! It's wonderful that our team provided friendly service and that you were happy with your part exchange price. We're delighted you love your car and appreciate your high recommendation. We look forward to seeing you again!
Thank you
Motorpoint
David was extremely helpful and very…
David was extremely helpful and very patient whilst we were looking for our next car. We didn't feel rushed or pressured into making a quick decision.
August 3, 2026
Reply from Motorpoint - Burnley
We're so pleased to hear that our team member was extremely helpful and patient while you were looking for your car. It's great that you didn't feel rushed or pressured into making a quick decision.
Thank you
Motorpoint
Good choice of motors at reasonable…
Good choice of motors at reasonable price, helpful staff, especially Dave Walls ( who has a great sense of humour). Helpfull hand over and talked through most things on new motor.
August 10, 2026
Reply from Motorpoint - Burnley
We're so pleased to hear you found a good choice of vehicles at a reasonable price! It's wonderful that our team was helpful, especially the individual you mentioned, and that the handover process was smooth and informative.
Thank you
Motorpoint
Reply from Motorpoint - Burnley
We're very pleased to hear you received good service and that our staff were helpful. Thank you for your positive feedback!
Thank you
Motorpoint
Great vehicle price
Great vehicle price. We were allowed to test drive more than one vehicle, to compare any differences. The salesman was very open and honest with us. He was also very patient with us, as we took a long time to make a decision.
August 4, 2026
Reply from Motorpoint - Burnley
We're delighted to hear you had such a positive experience with us! It's wonderful to know you appreciated the opportunity to compare vehicles and that our salesman was so open, honest, and patient during your decision-making process.
Thank you
Motorpoint
Reply from Motorpoint - Burnley
We're so pleased to hear that you had such a positive experience. We appreciate you sharing your feedback and are glad our team member was friendly and knowledgeable.
Thank you
Motorpoint
I was well taken care of and well…
I was well taken care of and well explained what I needed to know.
August 3, 2026
Reply from Motorpoint - Burnley
We're so pleased to hear that you felt well taken care of and that everything was clearly explained to you. Thank you for your wonderful feedback!
Thank you
Motorpoint
Very good service start to finish great…
Very good service start to finish great choice of cars staff very helpful and friendly test drive and collection of car was simple will use again and recommend to family and friends
August 5, 2026
Reply from Motorpoint - Burnley
We're so pleased to hear you received very good service from start to finish and found a great choice of cars. It's wonderful that our staff were helpful and friendly, and that the test drive and collection process was simple. We truly appreciate your recommendation!
Thank you
Motorpoint
Great customer service
I was initially helped by Joe, who explained my finance options clearly and was friendly, patient, and knowledgeable. After taking some time to think everything over, I decided to purchase the car, and Cam made the whole process quick and straightforward. Finally, Elenor provided a great handover, taking the time to explain everything and making sure I was happy before I drove away. She even drove the car into the carpark for me after the hand over right next to the walkway so I didn’t have to search for it in the carpark! Overall, Excellent service from start to finish—I would highly recommend purchasing a car from Motorpoint and I would definitely purchase from Burnley’s site again
August 5, 2026
Reply from Motorpoint - Burnley
Thank you for taking the time to share your wonderful experience! We are so pleased to hear that our team provided you with excellent service from start to finish. It's fantastic to know that the process was clear, quick, and that you felt well taken care of throughout. We appreciate your high recommendation and look forward to welcoming you back to our Burnley site in the future.
Thank you
Motorpoint
Pleasant experience
A very pleasant experience to get a ( nearly) new car. No hassle, allowed to look around the site without being followed by a salesman. Given keys to check out any cars we were interested in, then allowed a test drive of our favoured car. Got a reasonable trade-in on our current car, and Matthew helped with filling out the paperwork. All in all a good experience. I would recommend Motorpoint.
August 2, 2026
Reply from Motorpoint - Burnley
We're absolutely thrilled to hear you had such a pleasant experience finding your new car! It's wonderful to know you felt comfortable looking around and appreciated the freedom to test drive your preferred vehicle. We're also pleased that our team could assist with the paperwork and offer a reasonable trade-in. Thank you for your recommendation!
Thank you
Motorpoint
Helpful and knowledgeable sales rep…
Helpful and knowledgeable sales rep 'Immy' helped us through the process of buying our new car. Very quick and easy.
July 29, 2026
Reply from Motorpoint - Burnley
We're so pleased to hear that our sales representative was helpful and knowledgeable, making your car buying process quick and easy. Thank you for your wonderful feedback!
Thank you
Motorpoint
Bought a Tuscon from Ben
Bought a Tuscon from Ben. Wonderful service I didn’t feel pushed into anything he explained everything. All of the staff were very friendly. Such a clean well presented showroom. This was my first visit I would definitely return. Thanks Ben
August 1, 2026
Reply from Motorpoint - Burnley
We're so pleased to hear you had such a wonderful first visit and a positive experience with our team. It's great to know you found our showroom clean and well-presented, and that you felt comfortable throughout the process. We appreciate your kind words and look forward to your return!
Thank you
Motorpoint
The process from start to finish was…
The process from start to finish was simple, Rob treat us with care and respect also we felt no pressure to buy. Overall a pleasant experience
August 2, 2026
Reply from Motorpoint - Burnley
We're so pleased to hear that your experience was simple from start to finish. We always aim for our customers to feel respected and without pressure. Thank you for your kind words.
Thank you
Motorpoint
Absolutely brilliant car buying…
Absolutely brilliant car buying experience. They gave me a great deal and bent over backwards to accommodate me. Great car amazing staff helpful, friendly and very knowledgeable. Matthew went above and beyond to get me the very best deal on my old car and new one, he sorted out a test drive and the chance for my one of my kids to try out the seats the following day. I would highly recommend buying a car from here
July 28, 2026
Reply from Motorpoint - Burnley
We're absolutely thrilled to hear you had such a brilliant car buying experience! It's wonderful to know our team provided a great deal and went above and beyond to accommodate you, including arranging a test drive and allowing your child to try the seats. We're so pleased you found our staff helpful, friendly, and knowledgeable.
Thank you
Motorpoint
The car was exactly as we expected and…
The car was exactly as we expected and it was a quick, smooth purchase
July 27, 2026
Reply from Motorpoint - Burnley
We're delighted to hear that the car met your expectations and that you experienced a quick and smooth purchase. Thank you for your wonderful feedback!
Thank you
Motorpoint
Mg bought motorpoint dented roof
It took us a full day to get out car we bought after returning twice as it wasn’t ready was very rushed didn’t get to test drive car it was a mg trophy 3 years old was happy with it till came to wash it then noticed a dent in roof which wasn’t visible to the eye or over 6 foot tall which I’m not only 5foot 6. And disabled had it 40 days when noticed this dent after my son washed car for me I rang motorpoint to complain and got no joy said I should have checked it before buying it how could I have seen on top of roof without standing on a stool very dissapointec with motorpoint and I’m now looking to take it further. I wouldn’t advise anyone to buy car at Burnley motorpoint has been a terrible experience and quite stressful and still is with on going problem
June 24, 2026
Unprompted review
Reply from Motorpoint - Burnley
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that you have been disappointed with your experience and that the discovery of the dent has caused you frustration.
We appreciate that a dent located on the roof may not be immediately obvious, particularly given its position on the vehicle. However, as part of our collection process, customers are provided with the opportunity to inspect the vehicle and sign to confirm that they are satisfied with its cosmetic condition at the point of handover.
We understand this is not the outcome you were hoping for, and we are sorry that we cannot assist further. Nevertheless, we appreciate your feedback, which will be shared with the relevant management team to review the concerns raised regarding your collection experience.
Kind regards,
Motorpoint Burnley
Overall a good experience and Millie…
Overall a good experience and Millie who looked after us when we picked the car up was very helpful
July 25, 2026
Reply from Motorpoint - Burnley
We're so pleased to hear you had a good experience and that Millie was very helpful when you picked up your car. Thank you for your feedback!
Thank you
Motorpoint
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