A very pleasant experience to get a ( nearly) new car. No hassle, allowed to look around the site without being followed by a salesman. Given keys to check out any cars we were interested in, then all... See more
Company replied

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A very pleasant experience to get a ( nearly) new car. No hassle, allowed to look around the site without being followed by a salesman. Given keys to check out any cars we were interested in, then all... See more
Company replied
Absolutely brilliant car buying experience. They gave me a great deal and bent over backwards to accommodate me. Great car amazing staff helpful, friendly and very knowledgeable. Matthew went above an... See more
Company replied
Well satisfied with the car, not happy with a few things, firstly, no handbook, no service record, no test certificate, no towing hook or puncture repair kit. Front floor mats left dirty in the boot,... See more
Company replied
I was initially helped by Joe, who explained my finance options clearly and was friendly, patient, and knowledgeable. After taking some time to think everything over, I decided to purchase the car, an... See more
Company replied
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
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Browse thousands of quality cars today.

Rosegrove Lane, BB12 6EH, Burnley, Lancashire, United Kingdom

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Excellent customer service.
Nothing was too much trouble.
Also good choice of vehicles at good prices

Reply from Motorpoint - Burnley
Absolutely brilliant customer service 100%from beginning to end great company and great prices

Reply from Motorpoint - Burnley
Swift service. Asked relevant questions and answered our queries. Offered other products but accepted our response.

Reply from Motorpoint - Burnley
Great communication with Nass who was great in finding the right car for me

Reply from Motorpoint - Burnley
Really easy to deal with, had a slight issue with finance company but Courtney went out of her way to get it sorted, new car valeted to a high standard and easy changeover.

Reply from Motorpoint - Burnley
I was looking around different garages for a different car.
We only looked at motorpoint on the off chance going into Burnley .
The staff where outside I thought oh no heavy sales pitch but they were there just to guide us through. Told us to come back to them at any time if we find a car or any information needed.
On the last row I turned round to find the car I had in my mind at the right price low mileage serviced one owner.
It was a hot day we had the dog with us they had a water point which was needed for the dog and a coffee point for us bonus .
The guy who looked after us was really great a nice guy another bonus .

Reply from Motorpoint - Burnley

Reply from Motorpoint - Burnley
really good experience made to be comfortable in looking for a car and staff very friendly and helpful

Reply from Motorpoint - Burnley
Issy was very knowledgeable and made the whole process seamless. He assisted with all aspects down to the road tax. Excellent service and after care.

Reply from Motorpoint - Burnley

Reply from Motorpoint - Burnley
Excellent service, good communication and very quick with problem solving.
Good choice on cars with a hassle free looking experience.

Reply from Motorpoint - Burnley
Overall a pleasant purchase experience. Cameron was extremely helpful guiding us through the whole process. Definitely recommend Motorpoint

Reply from Motorpoint - Burnley
Great support and communication from the staff. Didn't pester or push me into making a purchase. Allowed me to walk arouns and sit in the cars independentlym Found me the best deal. Best experience of purchasing a car to date.

Reply from Motorpoint - Burnley
Excellent service from both Widnes and Burnley, very helpful and friendly staff. The process did not feel rushed and happily there was no pressurised selling. Thank you for helping me find my new car

Reply from Motorpoint - Burnley

Reply from Motorpoint - Burnley

Reply from Motorpoint - Burnley
Quick and efficient.Disappointed when I picked it up that it hadn't been valeted though.Took it back and still wasn't done properly but came home and cleaned it inside myself.

Reply from Motorpoint - Burnley
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