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Motorpoint - Burnley Reviews 

1,696
TrustScore 4.5 out of 5

4.6

Rosegrove Lane, BB12 6EH Burnley, Lancashire, GB


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Rated 5 out of 5 stars

A very pleasant experience to get a ( nearly) new car. No hassle, allowed to look around the site without being followed by a salesman. Given keys to check out any cars we were interested in, then all... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant car buying experience. They gave me a great deal and bent over backwards to accommodate me. Great car amazing staff helpful, friendly and very knowledgeable. Matthew went above an... See more

Company replied

Rated 3 out of 5 stars

Well satisfied with the car, not happy with a few things, firstly, no handbook, no service record, no test certificate, no towing hook or puncture repair kit. Front floor mats left dirty in the boot,... See more

Company replied

Rated 5 out of 5 stars

I was initially helped by Joe, who explained my finance options clearly and was friendly, patient, and knowledgeable. After taking some time to think everything over, I decided to purchase the car, an... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Rosegrove Lane, BB12 6EH, Burnley, Lancashire, United Kingdom

  • 01282 881355
Promotion box for Motorpoint - Burnley

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,696)

5,980 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
Nothing was too much trouble.
Also good choice of vehicles at good prices

June 2, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We're delighted you experienced excellent service and found our vehicle selection and prices appealing. Thank you!

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Absolutely brilliant customer service…

Absolutely brilliant customer service 100%from beginning to end great company and great prices

June 2, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We are so glad you had a brilliant experience with our customer service and prices. Thank you!

Thank you
Motorpoint Burnley

Rated 5 out of 5 stars

Swift service

Swift service. Asked relevant questions and answered our queries. Offered other products but accepted our response.

June 2, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We're glad you enjoyed your experience. We appreciate your positive feedback on our service and attentiveness.

Thank you
Motorpoint Burnley

Rated 5 out of 5 stars

A Great friendly service

Great communication with Nass who was great in finding the right car for me

June 2, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We are delighted you had a great experience finding the right car with us. Thank you for your kind words.

Thank you
Motorpoint Burnley

Rated 5 out of 5 stars

Really easy to deal with

Really easy to deal with, had a slight issue with finance company but Courtney went out of her way to get it sorted, new car valeted to a high standard and easy changeover.

June 1, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We're so glad we could make your car buying journey easy and resolve any finance issues. Enjoy your new car!

Thank you
Motorpoint Burnley

Rated 5 out of 5 stars

We only went for a look!

I was looking around different garages for a different car.
We only looked at motorpoint on the off chance going into Burnley .
The staff where outside I thought oh no heavy sales pitch but they were there just to guide us through. Told us to come back to them at any time if we find a car or any information needed.
On the last row I turned round to find the car I had in my mind at the right price low mileage serviced one owner.
It was a hot day we had the dog with us they had a water point which was needed for the dog and a coffee point for us bonus .
The guy who looked after us was really great a nice guy another bonus .

June 1, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We are so pleased to hear you found the perfect car and had such a positive experience with us. It's wonderful that our team could assist you without pressure and that the amenities for both you and your dog were appreciated. Thank you for your kind words!

Thank you
Motorpoint Burnley

Rated 5 out of 5 stars

looking for a car

really good experience made to be comfortable in looking for a car and staff very friendly and helpful

May 29, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We're so glad you felt comfortable looking for a car and found our staff friendly and helpful. Thank you for your feedback!

Thank you
Motorpoint Burnley

Rated 5 out of 5 stars

Issy was very knowledgeable and made…

Issy was very knowledgeable and made the whole process seamless. He assisted with all aspects down to the road tax. Excellent service and after care.

May 24, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We're so pleased to hear your experience was seamless and that you received excellent service and aftercare. Thank you for your kind words!

Thank you
Motorpoint Burnley

Rated 5 out of 5 stars

Excellent service

Excellent service, good communication and very quick with problem solving.

Good choice on cars with a hassle free looking experience.

May 26, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We're so glad you had an excellent experience with our service and communication! We appreciate your kind words.

Thank you
Motorpoint Burnley

Rated 5 out of 5 stars

Overall a pleasant purchase experience

Overall a pleasant purchase experience. Cameron was extremely helpful guiding us through the whole process. Definitely recommend Motorpoint

May 20, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We're delighted to hear you had a pleasant purchase experience and found our team helpful. We appreciate your recommendation!

Thank you
Motorpoint Burnley

Rated 5 out of 5 stars

Great service

Great support and communication from the staff. Didn't pester or push me into making a purchase. Allowed me to walk arouns and sit in the cars independentlym Found me the best deal. Best experience of purchasing a car to date.

May 20, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We're so glad to hear our team provided great support and communication without pressure. It's wonderful that we found you the best deal and made your car buying experience so positive!

Thank you
Motorpoint Burnley

Rated 5 out of 5 stars

Excellent service

Excellent service from both Widnes and Burnley, very helpful and friendly staff. The process did not feel rushed and happily there was no pressurised selling. Thank you for helping me find my new car

May 25, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We're so pleased to hear you had an excellent experience with our helpful and friendly staff. We appreciate you choosing us to find your new car!

Thank you
Motorpoint Burnley

Rated 4 out of 5 stars

Polite salesman

Polite salesman. No pressure to buy extra products.

May 20, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We appreciate your positive feedback. We are glad our team provided a pleasant experience.

Thank you
Motorpoint Burnley

Rated 5 out of 5 stars

Excellent service

No pressure, Friendly staff. Good service throughout.

May 25, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We appreciate your kind words about our friendly staff.

Thank you
Motorpoint Burnley

Rated 4 out of 5 stars

Quick and efficient.Disappointed when I…

Quick and efficient.Disappointed when I picked it up that it hadn't been valeted though.Took it back and still wasn't done properly but came home and cleaned it inside myself.

May 19, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We appreciate your feedback and are truly sorry the valeting was not up to standard. We are addressing this internally to ensure it doesn't happen again.

Thank you
Motorpoint Burnley

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