Matt Shaw provided us with a great experience when purchasing the new car. Provided us with all the information and explained it in a clear and easy manner to follow. Never felt like we were being pu... See more
Location
Switch locationWhistler Drive, Glasshoughton, WF10 5HX Castleford, West Yorkshire, GB
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See what reviewers are saying
I bought my previous car from Motorpoint Castleford, and decided to return to them when I wanted an upgrade. I cannot fault their service, the online team sorted out everything out initially, a... See more
Being welcomed as we entered the site. We looked around at the huge selection of cars and felt extremely comfortable and relaxed (no pushy salespeople hovering and following us around). Once we had s... See more
Company replied
The staff are friendly and helpful, emails are replied to promptly and queries addressed in a professional manner. They worked with me to rectify a couple of issues on the car I had reserved before th... See more
Company replied
Company details
- Car Dealer
- also in
- Used Car Dealer
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
Whistler Drive, Glasshoughton, WF10 5HX, Castleford, West Yorkshire, United Kingdom
- 01977 712881
Over 1000 new cars every week
4.6
Excellent
883 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Motorpoint - Castleford
Hi Martin,
Thank you for taking the time to leave us your feedback. I'm glad to hear that we were able to make your car buying experience so easy!
If there is anything further we can do in order to improve please do not hesitate to contact me directly. Thank you again for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Motorpoint Castleford Review
On visiting Motorpoint Castleford I was greeted by Michal Rybak who helped me locate the vehicle I was interested in purchasing. From the start of the process to the final purchase of the vehicle Michal could not have been more patient and helpful in dealing with my enquiries. At no time did he pressurise me into making a hasty decision which is very unusual in this industry.
I am extremely pleased with my purchase and thanks to Michal have no regrets using Motorpoint.
April 28, 2026
Unprompted review
Reply from Motorpoint - Castleford
Hi Kenneth,
Thank you for taking the time to leave us a 5* review. I'm thrilled to hear that you had such a positive experience with Michal and that he was able to look after you so well.
Thank you again for your purchase, we hope to see you back in store in the future.
Kind Regards,
Kayley Ainsworth
Customer Service Manage
Abs was a first class salesman who took…
Abs was a first class salesman who took great care of us to ensure we picked the correct vehicle.
April 30, 2026
Reply from Motorpoint - Castleford
Good Afternoon,
Thank you for taking the time to leave us a review! I'm thrilled to hear that you had a first class experience with Abs and will be sure to pass your comments on to him.
Thank you again for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Reply from Motorpoint - Castleford
Hi Richard,
Thank you for taking the time to leave us a 5* review! I'm glad to see that you had a positive experience in store and that our team were able to look after you so well.
Thank you again for your purchase, we hope to see you again soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
The salesman was superb
The salesman was superb, not st all pushy and made the whole process very easy
April 22, 2026
Reply from Motorpoint - Castleford
Hi Gary,
Thank you for taking the time to leave us your feedback. I'm glad to hear that our sales team were able to make your car buying experience hassle free and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Amazing Service and Great Pricing
I had an amazing experience while shopping for my car. I looked online and fell in love with the car and then when i saw it in person i just fell in love even more. The service from the staff was amazing Matt was my sales person and he helped me with everything that i needed and was super helpful, the pricing for the car was amazing and especially with the amount of miles it has on it, and Matt helped me with all the financing and helped with bringing the price down to a number which was reasonable for me. Thank you all so much for giving an amazing experience and Matt was amazing.
April 21, 2026
Reply from Motorpoint - Castleford
Hi Zoe,
Thank you for taking the time to leave us such fantastic feedback! I'm thrilled to hear that you had such a positive car buying experience with Matt and will be sure to pass your lovely comments on to him.
Thank you for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
There is no hard sell at Motorpoint
There is no hard sell at Motorpoint, it is easy to view vehicles on your own but advice is always given if you ask one of their sales team.
Having used Motorpoint before I knew what to expect and Kareem our salesperson was very helpful, overall a first class service.
April 26, 2026
Reply from Motorpoint - Castleford
Hi Neville,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you found Kareem helpful and will be sure to pass your lovely comments on to him.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Good service.
Your staff are the face and backbone of the company.
Josh Abell was the person we dealt with at Castleford, a trainee salesman.
His demeanor and communication style fitted us very well!
He will be an asset to your team.
The vehicle was the second one we viewed and bought. A great price and service.
An enjoyable experience.
April 26, 2026
Reply from Motorpoint - Castleford
Hi David,
Thank you so much for taking the time to leave us your lovely feedback! I'm thrilled to hear that you had such a positive experience with our trainee sales executive, Josh, and will be sure to pass your comments on.
Thank you for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Wanted to sell my car got it valued on…
Wanted to sell my car got it valued on line ,drove 30 miles to a timed appointment ,kept me awaiting 45 mins .
Their used car buyer asked to see all my documentation this was correct then hi checked my car and told me it had a mileage discrepancy and couldn’t continue ,which I questioned as the car had only had one mot with correct mileage shown.I asked how I could correct this ,he misled me and told me to ring dvla . I went outside and rang hpi services who informed a search had been done that day with a lower mileage entered than the mileage on the current mot , I gave the correct mileage and hoi corrected its report ,went back in and told thier buyer that I had corrected the mileage and the car showed correctly now ,he looked totally surprised and used every excuse not continue ,then said I would have to rebook for another day ,and get car revalued shock huge price drop . Just the usual unacceptable underside of the motor trade , went straight to we buy any car who bought it at the agreeded price ,avoid at all costs unless you just want a ride out
April 14, 2026
Unprompted review
Reply from Motorpoint - Castleford
Hi Simon,
Thank you for taking the time to leave us your feedback in regards to your recent 'Sell your car' appointment. I'm very disappointed to hear of the concerns you have raised and would like to take this opportunity to re-assure you that this will of course be investigated internally.
Unfortunately we would be unable to process any purchases showing NMR issues, though I'm glad to hear that this has since been resolved. I have also been unable to identify any reductions on your valuation during your second appointment, however i would be happy to discuss your feedback further should you wish to provide us with any additional feedback?
We hope to see you back in store moving forwards.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Good customer service
Good customer service, decent part exchange, good quality cars for sale and good post sales service. Not many car supermarkets or garages offer this but Castleford Motorpoint did.
April 20, 2026
Reply from Motorpoint - Castleford
Hi Lynne,
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience with us and hope to see you back in store again soon.
Thank you again for your business!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Reply from Motorpoint - Castleford
Hi Stephen,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you enjoyed your time on site and found our lovely team to be helpful!
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Reply from Motorpoint - Castleford
Hi William,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you had a positive experience with us and hope to see you back in store again soon.
Thank you again for your purchase!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great experience
Did not know which vehicle I wanted, I had a list and tried quite a few cars and the staff were very helpful, pleasant and not pushy. The price of the care was fair. I would recommend buying a car from Motorpoint.
April 15, 2026
Reply from Motorpoint - Castleford
Good Afternoon,
Thank you for taking the time to leave us your feedback! I'm glad to hear that we were able to make your car buying experience as easy as possible.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
I would recommend Motorpoint to anyone…
I would recommend Motorpoint to anyone wanting to buy a car. The staff are friendly and helpful. They allow time for you to explore different vehicles and are not at all pushy.
April 20, 2026
Reply from Motorpoint - Castleford
Hi Colin,
Thank you for taking the time to leave us such lovely feedback! I'm glad to hear that you had a great experience in store and will be sure to pass your comments on to our team.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Excellent service from start to finish
Excellent service from start to finish, no problems as of yet and am sure anything would be sorted straight away, can’t fault, very helpful
April 21, 2026
Reply from Motorpoint - Castleford
Hi Nigel,
Thank you for taking the time to leave us such lovely feedback! I'm glad to hear that you received 'excellent' service from our team and would be happy to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Good cars at great prices
Car was ready on my booked appointment and all in great condition, it was a pleasure to deal with Charlotte at the Castleford depot. All my dealings was mainly done on the phone which I was more than happy with and the price was better than expected
April 19, 2026
Reply from Motorpoint - Castleford
Hi Steve,
Thank you for taking the time to leave us a review! I'm glad to hear that you had a positive experience with Charlotte and will be sure to pass your comments on to her! If there is anything further we can do to improve moving forwards please do not hesitate to contact me directly.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Having seen bad reports on other car…
Having seen bad reports on other car supermarkets I decided Motorpoint was the safest option. Good reviews mainly and I know a couple of people who have bought from them in the past and were satisfied. The process was relatively easy but thorough, giving confidence that they know what they are doing. Special mention to Michal Rybak at Castleford. It's only a week but I am really satisfied with my purchase. I had an internal 'knocking' which was annoying and he said to bring it in and they will look into it but sorted it myself in the end as it was just the rear split seat mechanism sticking. So far so good.
April 14, 2026
Reply from Motorpoint - Castleford
Hi Michael,
Thank you for taking the time to leave us such lovely feedback! I'm thrilled to hear that you had a positive experience with Michal and that he was able to make your car buying journey as seamless as possible.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Very friendly & receptive staff who are…
Very friendly & receptive staff who are helpful and made the car purchase process easy.
March 31, 2026
Reply from Motorpoint - Castleford
Good Morning,
Thank you for taking the time to leave us your lovely feedback! I'm glad to hear that our Castleford team were able to look after you so well and will be sure to pass your comments on to everyone involved!
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
The freedom to walk about without being…
The freedom to walk about without being pestered by pushy salesmen was a breath of fresh air and the added bonus of taking the car on a test drive for half an hour by yourself
April 13, 2026
Reply from Motorpoint - Castleford
Hi Julie,
Thank you for taking the time to leave us a review. I'm glad to hear that you enjoyed our hassle free car buying environment and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Reply from Motorpoint - Castleford
Hi Alan,
Thank you for taking the time to leave us a 5* review! I'm glad to hear that you received great service from our team and would be happy to pass your comments onto everyone involved.
Thank you again for choosing to purchase your vehicle from Motorpoint, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
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