Motorpoint - Coventry Reviews 

Left me alone to view cars. No salesman constantly pestering.
Helpful staff when needed.

Toby was great from start to finish! Couldn’t ask for anymore.

Recently purchased Ford Focus from Motorpoint Coventry. Initial Viewing and Final Purchase both conducted in a friendly and professional manner. Vehicle prepared to a high standard. Many Thanks.

It was a very busy Saturday at the Coventry branch, but we were able to book an appointment to view a Mazda CX-30 with ease.

I spoke to Matthew on the phone, who was incredibly helpful and sent me a personalised video of the car. My heart wasn’t set on the vehicle, but after seeing the video I immediately called back to put a deposit down and reserve it.

When we arrived it was very busy, but we were warmly welcomed by Akshay (Ash), who swiftly provided us with the keys, answered a few of my questions and allowed us to test drive the vehicle.

When we returned, Ash was attentive, but didn’t linger intrusively like I have experienced at other car dealerships. I decided to buy the vehicle and Ash provided top rate customer service. He was personable, funny and made me feel comfortable that I had made the right choice.

He made the whole process easy and comfortable and was not pushy. I was very grateful for his service and I think he represented Motorpoint well.

Since buying the vehicle, a service notice appeared on the dashboard. I emailed Ash, who promptly responded and provided simple instructions on how to remove it, as the vehicle was not actually due for its service. Very impressed with the aftercare, as I have received much worse aftercare service from smaller dealerships in the past. I would recommend!

Looked at an Iveco high roof lwb van at the Coventry depot before Xmas, took delivery of it last week, from start to finish Victoria was prompt with phone calls & emails and dealt with the whole process well throughout, infact even when Victoria wasn’t available Matt & Ash were very helpful and knew exactly where the deal was at, I would not hesitate in contacting them again for another

Very relaxed atmosphere to buy a car in, not rushed and no pressure. Wajid Ali was very helpful and showed me the cars that I was interested in, and very helpful during the buying process.

I have used Motorpoint twice now. On both occasions it has been stress free. I find the car online, have it moved to my local branch (for a £149 fee) inspect it and purchase if happy. The new car is home with me within a week and the part exchange for my old cars has been excellent. I'll be in the market for an EV by the end of the year and will be using Motorponti again. I won't buy cars from anyone else from now on.

Very smooth sale, great car, most impressed. All round excellent service.

changing my vehicle from start to finish was a masterclass in how to look after customers. from finding a car, sorting my part exchange and picking up my new vehicle, my experience was first rate, no pushy salesman, no excuses just a very efficient young man called toby who made the whole process very very easy

Graham at Motorpoint Coventry
was very helpful, knowledgeable and professional
He was not pushy, which no one likes.
Brought a car from him and he was good at all
aspects of the sale and part exchange
Thank you very much Graham!

Toby was great. Very helpful and wanted to do a good job.

When viewing the car noted a mark ,spoke with manager and was rectified. Sending video off completed work before collection.The sales team on collection was very attentive, approachable and professional making me feel at ease.Ensured sat nav was set up as didn't live locally and their hospitality excellent nothing rushed .

I would like to personally thank Ash and Hawdung from your Coventry branch for their personal action for looking after myself in respect of the vehicle transfer from another branch through too the handover of my new car with yourself, they were both excellent.
They kept in constant communication with myself advising of the update situation on a daily basis, which unfortunately I never received from the salesman who sold me the car. a Matthew Howard.

Vicky made us feel so comfortable and was very helpful with all our questions it was a pleasure dealing with her

Toby, thank you for reaching out and finding the right car for me. It was a pleasure meeting you in Coventry although I live in Birmingham it was a smooth process. Don’t be too rushed in passing on your customer but overall Walden thank you.

Taylor, our salesman was lovely and made the experience a lot more smooth and enjoyable. For him being so new, he was so confident. I incurred a few issues in the process through my own fault but staff tried to help as much as possible and stay friendly and calm. The part ex and new finance was quick and easy. In and out within an hour. Would continue to use MP going forward. Only slight issue is there is a tyre pressure light on from day of purchase but was told it was because of the cold and it would go. Been 2 days and still on so far.

Vicky the lady who helped me was great in everything she did very helpful

they made us comfortable as soon as we arrived, Taylor was very helpful and informative,really satisfied with our purchase , when we picked our car up H was really helpful and friendly, thank you motorpoint

Thanks to Simon, Motorpoint made good on the price guarantee. Things didn’t go well on the first visit and I was extremely disappointed, but once I escalated my concerns the sales manager did the right thing for which I’m extremely grateful. The drop off and handover of the car was seamless and the funds were in my account on 20 seconds. I would recommend dealing with the Motorpoint Coventry team. Thank you!!!

This is the second time of using Motorpoint Coventry we came back because of our previous experience being efficient, helpful and friendly and we were not disappointed this time. Matt was very helpful, understood our requirements and we had our new car within a week