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Motorpoint - Edinburgh Reviews 

500
TrustScore 4.5 out of 5

4.7

25 Baileyfield Road, EH15 1BT Portobello, Edinburgh, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great cars, very good on price and staff are just the best. This is my second car from Motorpoint and when it comes to renewal, I will go back as i know they will take great care of me as a customer.... See more

Rated 5 out of 5 stars

Excellent process start to finish, I used the website to select the car I wanted and they shipped it up to Edinburgh for me to collect. Car was ready earlier than planned which was great however I cou... See more

Rated 5 out of 5 stars

I visited Motorpoint in Portobello on Saturday 13 June. The showroom was recommended to me by a friend for the low-pressure support that they received to find a car. The saleman who welcomed me, Lewis... See more

Rated 5 out of 5 stars

From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, United Kingdom

  • 0131 608 3637
Promotion box for Motorpoint - Edinburgh

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

500 reviews

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4.7

All reviews

(500)

6,302 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service

What can I say the service is received was excellent. How all transactions should be straight forward precise and no bull. Everything explained clearly. Bought the car i wanted in under 20 mins now thats service

December 11, 2025
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear that you found our service excellent and efficient. It's great to know that you were able to purchase the car you wanted so quickly. Thank you for your positive feedback!

Thank you
Shannen

Rated 5 out of 5 stars

M y long search. The whole process of searching

The whole process of searching, reviewing and having the vehicle brought up to a depot near me was very easy and straight forward.

December 4, 2025
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Reply from Motorpoint - Edinburgh

We're happy to hear that searching and receiving your vehicle at a nearby depot was easy and straightforward. Thank you for your positive feedback!

Thank you
Shannen

Rated 5 out of 5 stars

Lewis in Edinburgh- above and beyond our expectations

Ordered a car and picked it up after doing the paperwork at Motorpoint in Edinburgh- Lewis was looking after our order and did a great job - especially going above and beyond our expectations to find missing service history of the vehicle we were interested in - first class - highly recommend him if you are buying from Motorpoint in Edinburgh

December 11, 2025
Unprompted review
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Reply from Motorpoint - Edinburgh

We're happy to hear that you had a positive experience picking up your car. It's great to know that our team member exceeded your expectations by finding the missing service history. We appreciate your recommendation!

Thank you
Shannen

Rated 5 out of 5 stars

Edinburgh

From first walking in to driving away with my new car I was allowed to go at my own pace. I was not pressured into anything and my contact ( Steven) was knowledgeable and even found the answer to a couple of questiona i had.

December 9, 2025
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Reply from Motorpoint - Edinburgh

We're happy to hear that you felt comfortable and well-supported during your car-buying experience. It's great to know that our team was able to provide you with the information you needed. Thank you for your positive feedback!

Thank you
Shannen

Rated 5 out of 5 stars

The salesperson was very informative

The salesperson was very informative, polite and friendly. The whole transaction was very easy and we were supported throughout. A follow up query to customer care services was also resolved very efficiently and to my complete satisfaction . Well done Edinburgh Motorpoint .

December 5, 2025
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Reply from Motorpoint - Edinburgh

We're happy to hear that the salesperson was helpful and friendly, and the transaction was easy. We're also glad our customer care services resolved your query efficiently and to your satisfaction. Thank you for your positive feedback.

Thank you
Shannen

Rated 5 out of 5 stars

Great experience…

Everyone was so helpful and professional without being pushy

November 29, 2025
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're glad you found our team helpful and professional. Thank you for sharing your positive experience with us!

Thank you
Shannen

Rated 5 out of 5 stars

This is ever first time to buying a car…

This is ever first time to buying a car from motor point which was great thanks

December 4, 2025
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Reply from Motorpoint - Edinburgh

We're happy to hear that your first car-buying experience with us was great. Thank you for sharing your positive feedback with us!

Thank you
Shannen

Rated 5 out of 5 stars

The salesman was exceptional

The salesman was exceptional, gave us so much assistance and information to help us decide on which car we wanted to purchase for out daughter. The coffee in the salesroom is as good as COSTA. I’d highly recommend, a great experience.

December 2, 2025
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Reply from Motorpoint - Edinburgh

We're glad you enjoyed your experience. It's great to hear the salesperson was so helpful and informative when choosing a car for your daughter. We appreciate your recommendation and are happy you liked the coffee!

Thank you
Shannen

Rated 5 out of 5 stars

Easy buying process, excellent customer service

Easy buying process, great selection of cars, competitive pricing, good clear communication, usual upselling but not pushy.
Purchased car was in excellent condition and impeccably clean inside and out.
Observed condensation inside near side front headlight unit, noted by sales agent and advised to contact Motorpoint if problem persists in future and it will be addressed.
Will recommend Motorpoint to friends and family

November 28, 2025
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're glad you enjoyed your experience, from the easy buying process to the car's condition. Thank you for noting the communication and the headlight condensation; we'll be sure to assist if it persists. We appreciate your recommendation!

Thank you
Shannen

Rated 5 out of 5 stars

My daughter's first car

My daughter hadn't driven a manual car for a number of years and Lewis, who was dealing with our purchase, took the time to take her out and let her get used to the controls. He was extremely helpful and made things go very smoothly.

November 27, 2025
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Reply from Motorpoint - Edinburgh

We're happy to hear that the assistance provided was helpful and made the purchase process smooth. We appreciate you taking the time to share your positive experience with us.

Thank you
Shannen

Rated 5 out of 5 stars

Great experience at the Edinburgh…

Great experience at the Edinburgh store. Found me the perfect car with a great trade in price for my old car! All staff were so friendly and helpful, especially Connor Paton who went above and beyond to answer all my questions. Will definitely be a returning customer.

November 26, 2025
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Reply from Motorpoint - Edinburgh

We're delighted you had such a positive experience at our Edinburgh store. It's great to hear that our team found you the perfect car and offered a satisfactory trade-in price. We appreciate your kind words and look forward to seeing you again.

Thank you
Shannen

Rated 5 out of 5 stars

Great service from Steven a credit to the company

Great service from Steven, helpful and explained everything, right through to the drive away all was explained and kept informed

November 28, 2025
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Reply from Motorpoint - Edinburgh

We're happy to hear that you found the service helpful and informative. It's great to know that everything was explained well, and we appreciate your positive feedback!

Thank you
Shannen

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very informative on any questions I had, fully explained every step of the process.

November 19, 2025
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear that you found our customer service excellent and informative. We appreciate you taking the time to share your positive experience with us.

Thank you
Shannen

Rated 5 out of 5 stars

I was looked after very well throughout…

I was looked after very well throughout the process

November 25, 2025
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear that you were looked after well. Thank you for sharing your positive experience with us; we appreciate it.

Thank you
Shannen

Rated 5 out of 5 stars

Can’t fault the chaps at the Edinburgh…

Can’t fault the chaps at the Edinburgh branch! All very easy and straightforward.

November 18, 2025
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear that your experience at the Edinburgh branch was easy and straightforward. Thank you for your positive feedback!

Thank you
Shannen

Rated 5 out of 5 stars

Easy transference and good customer…

Easy transference and good customer service

November 10, 2025
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear that you found the transference easy. We appreciate your kind words regarding our customer service.

Thank you
Shannen

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, very knowledgeable and helpful would definitely recommend to anyone

November 3, 2025
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear that you found our service excellent and our team knowledgeable. Thank you for your recommendation; we appreciate your positive feedback!

Thank you
Shannen

Rated 4 out of 5 stars

Good choice of vehicles at a fair…

Good choice of vehicles at a fair price. Knowledgeable non pushy staff.

November 14, 2025
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy you found a good selection at a fair price and helpful staff. Thank you for your positive feedback; we appreciate it!

Thank you
Shannen

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