Great cars, very good on price and staff are just the best. This is my second car from Motorpoint and when it comes to renewal, I will go back as i know they will take great care of me as a customer.... See more

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Excellent process start to finish, I used the website to select the car I wanted and they shipped it up to Edinburgh for me to collect. Car was ready earlier than planned which was great however I cou... See more
I visited Motorpoint in Portobello on Saturday 13 June. The showroom was recommended to me by a friend for the low-pressure support that they received to find a car. The saleman who welcomed me, Lewis... See more
From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... See more
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Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Contact info
25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, United Kingdom
- 0131 608 3637

Over 1000 new cars every week
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Excellent level of service
Thanks to Dougie my car purchase was enjoyable and seamless. The attention to detail thoughout left me in no doubt that I was in capable hands.

Reply from Motorpoint - Edinburgh
Overall a quality experience.
The salesman guided us through our options and the terms and conditions. We beleive we purchased a very good car at a fair price and were more than happy with the trade in.

Reply from Motorpoint - Edinburgh
Staff
The staff did absolutely everything they could to make sure i left with the car I wanted! so so helpful. such lovely people.

Reply from Motorpoint - Edinburgh
Fab service Steven was great
Steven was super helpful found me a car with what I needed highly recommended to anyone for your car needs

Reply from Motorpoint - Edinburgh

Reply from Motorpoint - Edinburgh
Excellent service from Steven who told…
Excellent service from Steven who told us the car, Lewis who took us a ttidl run and not forgetting head sales person Craig, all made our experience such a pleasure

Reply from Motorpoint - Edinburgh
A great team selling great cars!
Great staff! Knowledgeable and helpful and NEVER pushy like some of the other dealerships I visited! Great range of cars at great prices! I wasn’t entirely sure what I wanted but the team found me a car I love, well within budget! Would have no hesitation in recommending Motorpoint Edinburgh!

Reply from Motorpoint - Edinburgh

Reply from Motorpoint - Edinburgh
Very good price and so helpful staff…
Very good price and so helpful staff nothing to much trouble for them

Reply from Motorpoint - Edinburgh
Let themselves down
Was 5 star but assured car had been serviced and over 2 weeks later despite chasing several times - being absolutely ignored! No idea if car serviced or not and staff in Edinburgh not interested in helping. Shame as they were excellent up until this point. Make sure you get EVERYTHING in writing, very shoddy. Several messages ignored

Reply from Motorpoint - Edinburgh
This C Class Mercedes is my third buy…
This C Class Mercedes is my third buy from Motorpoint, good cars at good prices. Only negative thing about Motorpoint- three times I’ve bought from you- and three times I’ve had to purchase fuel on the way home!!! No need to be THIS MEAN . Come on now, a £30 K purchase and you put next to no fuel in the car!! Ridiculous. David Cunningham.

Reply from Motorpoint - Edinburgh
Very good range of vehicles at…
Very good range of vehicles at competitive prices. Makes buying a car a very easy process.

Reply from Motorpoint - Edinburgh
Excellent price for vehicle and very…
Excellent price for vehicle and very good customer service.

Reply from Motorpoint - Edinburgh
MotorPoint experience
Fantastic service all the way through From manager to sales and workshop all we’re a credit to MotorPoint

Reply from Motorpoint - Edinburgh
1st class service at showroom
Communication could have been better leading up to is viewing the car, it required some work done so 2 viewing cancelled but no information between cancellations.
On day of test drive Lewis looked after us really well and everything went like clockwork.

Reply from Motorpoint - Edinburgh
Good service and not pushy
I used Motorpoint for the first time . I found them straightforward to deal with. The salespeople were pleasant and helpful. Prices were reasonable and they were not pushy

Reply from Motorpoint - Edinburgh
Edinburgh Motorpoint - excellent
Honest and genuine when it came to selling my car to them. Edinburgh Motorpoint made the transaction so easy and quick, I was genuinely shocked at how quick the car was sold and all paperwork done. Cash straight to my bank - such a relief😁

Reply from Motorpoint - Edinburgh
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