Great cars, very good on price and staff are just the best. This is my second car from Motorpoint and when it comes to renewal, I will go back as i know they will take great care of me as a customer.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent process start to finish, I used the website to select the car I wanted and they shipped it up to Edinburgh for me to collect. Car was ready earlier than planned which was great however I cou... See more
I visited Motorpoint in Portobello on Saturday 13 June. The showroom was recommended to me by a friend for the low-pressure support that they received to find a car. The saleman who welcomed me, Lewis... See more
From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... See more
Company replied
Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, United Kingdom
- 0131 608 3637
Over 1000 new cars every week
4.6
Excellent
498 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service and price
The team were helpful and persisted until I got a car I was very pleased with.
Friendly service and not pushy. Price was good
October 7, 2025
Reply from Motorpoint - Edinburgh
We appreciate you taking the time to share your experience. We're so glad to hear that our team was helpful and that you are pleased with your car!
Shannen
Very large choice of nearly new cars
Very large choice of nearly new cars. No pressure from sales staff
September 29, 2025
Reply from Motorpoint - Edinburgh
We appreciate you mentioning our large selection and the no-pressure environment. We're happy you enjoyed your experience with us!
Shannen
Helpful staff
We were really impressed by the staff at Motorpoint , they were helpful and efficient but also were so laid back , so you didn’t have that hard sell attitude you sometimes get at showrooms . Will definitely recommend.
September 29, 2025
Reply from Motorpoint - Edinburgh
We're happy to hear that you were impressed with our team's helpfulness and efficiency. We're glad you appreciated our laid-back approach. Thank you for recommending us!
Shannen
Reply from Motorpoint - Edinburgh
We're happy to hear that your transaction was simple, quick, and efficient. Thank you for your positive feedback; it means a lot to us.
Shannen
New car experience
Good clear advice and no pressure from sales staff. Felt I was supported in a decision not wild a car.
September 24, 2025
Reply from Motorpoint - Edinburgh
We're happy to hear that you found our advice helpful and appreciated our no-pressure approach. Thank you for sharing your positive experience with us!
Shannen
I felt the Motorpoint representative to be very professional and helpful…
I felt the Motorpoint representative to be quite thorough with his information, and I didn't feel pressurised into buying my vehicle on my visit to the garage. He spent time explaining all the details of financial matters.
September 26, 2025
Reply from Motorpoint - Edinburgh
We're happy to hear that the representative was thorough and you felt comfortable during the car-buying process. We appreciate you acknowledging the time spent explaining the financial details. Thanks for your positive feedback.
Shannen
Excellent company to deal with and an…
Excellent company to deal with and an excellent employee in the name of Jordan Edinburgh branch
September 24, 2025
Reply from Motorpoint - Edinburgh
We're happy to hear that you had such a positive experience with us! Thank you for taking the time to leave your kind feedback.
Shannen
Reply from Motorpoint - Edinburgh
We're glad you found a good car selection and a friendly, helpful staff. Thank you for your positive feedback; we appreciate it.
Shannen
My new car.
I got the car sent up from Chingford .
Car was at the Edinburgh branch for the date of my viewing. Went over all the details the car was exactly as described and I got the agreed price for my trade in. From the first call to purchasing, all staff were great
September 20, 2025
Reply from Motorpoint - Edinburgh
We're happy to hear that the car matched the description and that you received the agreed trade-in price. We're glad you enjoyed your experience and appreciate your positive feedback regarding our staff!
Shannen
We have now bought two vehicles from…
We have now bought two vehicles from Motorpoint Edinburgh and only have positive things to say. Hassle free and the staff are not pushy like other motor traders.
Anna Baranowska was fabulous during both sales and would highly recommend speaking to her. She was easily contactable and friendly.
September 15, 2025
Reply from Motorpoint - Edinburgh
We're happy to hear about your positive experiences with our Edinburgh team! It's great to know you found the process hassle-free and appreciated the team's approach. Thank you for recommending our services!
Shannen
From Initial phone call to driving away…Service, Derby- Edinburgh.
From Initial phone call to driving away from pickup excellent service.
September 19, 2025
Reply from Motorpoint - Edinburgh
We appreciate your feedback and are so glad you had a wonderful experience, from the first call to driving away. Thank you!
Shannen
Reply from Motorpoint - Edinburgh
We're happy to hear that we provided prompt service and communication. Thank you for your positive feedback!
Shannen
Great Service
I went to Motorpoint to buy a car and part exchange. Great service received throughout, from the initial phone call confirming my order and details to arriving at the Edinburgh store to collect my new car. Great friendly staff.
September 7, 2025
Reply from Motorpoint - Edinburgh
We're happy to hear that you had a great experience with our service, from the initial call to picking up your new car at the Edinburgh store. We appreciate your positive feedback about our friendly staff.
Shannen
Super service from Steven in your…
Super service from Steven in your Edinburgh branch ,,, very knowledgable and helpful.
September 6, 2025
Reply from Motorpoint - Edinburgh
We're happy to hear that you had a positive experience in our Edinburgh branch. We appreciate your kind words and are grateful for your feedback.
Shannen
Good service, quality cars
Picked up car on 4/9. Straight forward, no issues. No problem recommending.
September 4, 2025
Reply from Motorpoint - Edinburgh
Hi Alastair.
We're happy to hear that your car pick-up went smoothly. Thank you for your recommendation; we appreciate your feedback.
Thanks,
Shannen
I can't say it was great
I can't say it was great, but it was alright. The salesman did his job and I purchased the car. Very happy with my purchase.
I was given the keys and left to drive away with no instructions. I had to ask someone to show me the handbrake as I had never seen one like that before.
September 4, 2025
Reply from Motorpoint - Edinburgh
Hi Catherine,
We're glad you're happy with your new car. We regret that you weren't given instructions before driving off. We'll address this to ensure everyone is shown the car's features in the future. Thanks for your feedback.
Thanks,
Shannen
Buy a car with peace of mind
Was happy with the experience. Jordan was very knowledgeable and professional.Also the girl that helped me the following week when I got my new plates. Sorry I forgot her name. She was most helpful. One negative thing. I had never driven an automatic car before so would have been helpful if someone had went over the controls and maybe came on the test drive.
August 27, 2025
Reply from Motorpoint - Edinburgh
Hi Janette,
We're glad you enjoyed your experience and appreciate your positive feedback regarding our team. We'll consider your suggestion about explaining vehicle controls and test drives for first-time automatic car drivers.
Thank you!
Shannen
Great customer service
Great customer service, very relaxed atmosphere no pressure when walking round the showroom
August 26, 2025
Reply from Motorpoint - Edinburgh
Hi Sarah,
We're glad you enjoyed your experience. It's great to hear that you felt relaxed and valued our customer service. Thanks for the feedback!
Shannen
Website easy to navigate and use
Website easy to navigate and use. Everything could be done online. When phoning to speak with customer services everything was straight forward.
August 31, 2025
Reply from Motorpoint - Edinburgh
Hi Mr Haldane,
We appreciate you taking the time to share your feedback. We're happy to hear that you found our website easy to use and that our customer service was helpful.
Shannen
Reply from Motorpoint - Edinburgh
Hi Eimear,
We appreciate your feedback. We're so glad you had a wonderful experience dealing with our company.
Shannen
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.