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MotorwayReviews 

106,010
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 21,004 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the service to be excellent, describing the process as quick, seamless, and easy to use, often leading to a good price for their car. People frequently highlighted the helpfulness and professionalism of the staff, noting that communication was clear and supportive throughout the selling journey. The user experience, from uploading details to the final sale, was consistently praised for being straightforward and hassle-free, with many appreciating the convenience of car collection. However, some people mentioned issues with the pricing, where the initial estimate was significantly reduced due to minor imperfections or unexpected fees. A few other people also felt that customer service was unhelpful or clunky, particularly when dealing with complications or price negotiations.

What people talk about most

Service

People report positive experiences with service, often describing it as excellent, professional, and... See more

Price

Users describe ambiguous interactions with price, with many reviewers reporting positive experiences, such as... See more

User experience

Customers had positive experiences with user experience, finding the process easy, straightforward, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very thorough process, installed confidence that buyers had the full picture so you were less likely to be knocked down on price when they pick up the car. Only downside was the starting price was a l... See more

Rated 5 out of 5 stars

Positive experience with Motorway as a first time car seller. Needed to sell a car for the estate of a bereaved family member and since Motorway offered vehicle collection, I went with them. Once phot... See more

Rated 5 out of 5 stars

Connected me to the right dealer for a slightly specialist car. I thought the app was a bit too clever for its own good at times. This meant I had to call Motorway a couple of times and both calls wer... See more

Rated 5 out of 5 stars

Recommended to use Motorway by a main dealer as their part ex offer was too low. Loaded the app, followed step by step, and 24 hours later sold at a value higher than I expected or hoped for. Had to... See more


Company details

  1. Car Dealer
  2. Online Marketplace

About Motorway

Written by the company

Motorway is the UK's first car-selling-only platform - connecting private car sellers with 8,000+ verified dealers - and it's all we've ever done. Since launching in 2017, over a million people have chosen us to help sell their cars, with a car sold every two minutes.

Our platform makes the whole process simple, secure, and stress-free. Sellers get a great price, fast. Dealers get high-quality stock on their forecourt, fast. Win, win.

If you need help, our friendly team is ready to support you with any questions you may have.

Our office hours are Monday-Friday 9am-7pm, Saturday, Sunday and bank holidays 9am-5pm. Our contact details are below.

Why choose Motorway?

Getting more money for your car has never been easier. With Motorway, you get a free, instant valuation and 8,000+ verified dealers competing to give you their best offer. This competition means that, on average, sellers walk away with £1,600 more than part exchange*. It's the easy way to sell your car, with home collection and quick payment. Job done.

  • You get a great price – 84% beat market price**
  • 1 million people have used Motorway to help sell their car
  • A car sold every 2 minutes
  • Profile your car in no time at all
  • Rated 'Excellent' with 100,000+ Trustpilot reviews
  • Fast, fair and no fuss

When it works like this, it's no wonder over 1 million people have used Motorway to help sell their car. Enter your registration to get an instant valuation and your car's best price.

*On average Motorway sellers got £1,600 more for their vehicle vs part exchange offers (based on a customer survey in April 2026). Visit motorway.co.uk/claims

**84% of sellers got more than market price for their car. Validated against two independent sources. Visit motorway.co.uk/claims

Over 1 million people have used Motorway to help sell their car

Written by the company

How we do it
Everything we’ve built at Motorway is focused on one goal: helping people get the best price and sell their car with confidence. That means using smart technology to make profiling your car easier, creating competition through daily auctions where 8,000+ verified dealers compete to buy your car – helping drive your price higher. It’s how we’ve built a platform that’s helped over 1 million people sell their cars across the UK.
With you at every step
Selling a car can feel like a big deal, because it is. That’s why we’ve designed every part of Motorway to make selling feel simpler, safer, and fully supported. Our AI-powered profiling helps you create an accurate listing, while every dealer is verified before they can bid on your car. We help settle outstanding finance, secure your payment before your car leaves the driveway, and have a support team available by phone and live chat throughout your journey.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

106K reviews

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4.4

All reviews

(106,010)

19,637 reviews in the last 12 months

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Rated 3 out of 5 stars

Car dealer asked me to visit the the…

Car dealer asked me to visit the the showroom rather than coming to pick up from.my residence.He delivery coordinator mentioned they are very busy so if I drop car ,this will be quick.Hwen I reached there ,dealer did not agree to pay me the offer made, claiming scratch and paint damages do not matches with the pics. I had uploaded all pics using motorway camera tool and no damage was missing.
Dealer offered me £500 less which I accepted .But I was not happy about this as all the cars damages were posted and dealer should have paid what he had offered.

July 2, 2026
Rated 5 out of 5 stars

Great service

Very fast, efficient, professional service.
Would highly recommend using this company for selling your car.

July 3, 2026
Rated 5 out of 5 stars

Gone in 7 days

Easy to upload details for a better valuation than your competitors.
7 day turnaround from first contact to final sale and collection.
The system for collection and payment is excellent.

July 3, 2026

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