MOVI Activewear Reviews 126

TrustScore 2 out of 5

2.2

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Rated 3 out of 5 stars

I thought the ad is good and shows them actually wearing the shirts, that facebook ad really works, it convinced me to make the purchase, and here is the problem, I paid for the purchase immediately r... See more

Rated 1 out of 5 stars

These positive REVIEWS are fake af. There are tons of horrible reviews--- I spent like an idiot over $175 on their fake store front in DECEMBER 2020 EVERY EMAIL WAS CANNED BS " COVID THIS... See more

Rated 3 out of 5 stars

The colour is Amazing and the quality of the fabric is great. However the FIT is disappointing : Leggings - excess fabric around crotch area which means when u move it sags in between so for Pilates i... See more

Company replied

Rated 1 out of 5 stars

Absolutely horrendous customer service. Not only do they lie about their shipping times, their guest service email people are nightmares. I’ve literally been waiting a month for a stupid shirt that th... See more

Company details

  1. Activewear Store

Information provided by various external sources

All MOVI products are designed for movement in and out of the gym, using high-quality fabric and ensuring a smooth fit. #ThisIsMyMovi


Contact info

2.2

Poor

TrustScore 2 out of 5

126 reviews

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Rated 3 out of 5 stars

Good but not great

The leggings are thin. You can see cellulite through the pink ones and it makes me very self conscious. Bra straps fall and is not suitable for high impact. I don't think I would buy again.

March 3, 2020
Unprompted review
Rated 1 out of 5 stars

100% a scam

I made a purchase on November 23rd and never received it. I have asked for a refund and received nothing but vague responses about how my items are shipping “soon” how some “department” is handling my claim. I believe this company has stolen my money. This is the worst experience I have ever had with an online store.

December 30, 2019
Unprompted review
Rated 1 out of 5 stars

I purchased items as a gift two of them…

I purchased items as a gift. Two of them didn't fit but since they were purchased as a gift and not given to the person before your return policy was up they were a useless purchase and gift. Will never buy from you again. Measurement guide is inaccurate and customer service is terrible.

December 20, 2019
Unprompted review
MOVI Activewear logo

Reply from MOVI Activewear

Hi Stacey,

We're sorry to hear you had a bad experience at MOVI. Could you please contact us at help@moviactivewear.com with your order number so we can resolve this for you. We feel this review is not an accurate representation of how we do business and we'd love to sort this out.

Thanks!

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

I ordered a pair of leggings from this website and ended up not liking the fit or the way the pattern looked on me. I contacted them to initiate a return 3 days after I received their product and 10 days after I originally placed the order. According to their return policy, they cannot do returns 14 days past when the order was made, so I was in the clear. They said they would send me a return envelope (why not just postage???) right away. A couple days went by - nothing - so I contacted them again saying that I was still waiting for the return slip, at which point they replied to me that it was now too late to return my product because it was past 14 days...which clearly they waited so that I couldn’t return my item, only exchange it or keep it - neither of which I want. Terrible service and a dishonest company. I will obviously never be purchasing from this website again and advise others to do the same.

December 18, 2019
Unprompted review
Rated 1 out of 5 stars

Weeks have passed since I placed my…

Weeks have passed since I placed my orders. There's no tracking or updates on my order yet I continue to receive emails asking me to rate the product. Reached out to support to request assistance and no one has been able to help.

December 14, 2019
Unprompted review
Rated 4 out of 5 stars

Great material

Great material; squat and sweat proof. However, while the leggings fit my legs well, it fit weird (kind of loose or baggy) in the hips/waist in that it folds in pockets when I move and doesnt hug my curves (what curves there are ;-P )

December 12, 2019
Unprompted review
Rated 1 out of 5 stars

7 Weeks Later, Order Hasn't Arrived

I placed my order on October 21st, it is now over 7 weeks later and I still have not received my order yet. I have contacted them multiple times about the issues, each time they send an email reply saying it is on the way or they will send a replacement. Still nothing.

December 11, 2019
Unprompted review
Rated 1 out of 5 stars

Wrong delivery, twice.

It takes a lot for me to write a critical review like this. But, I had ordered a bra, which they sent the wrong bra, twice, and the second time responding with the same instructions as the first including their same apology. Shopping online is one way to fit my busy schedule but this experience has been negative and now that they are asking me to fix their problem, which is also time-consuming before they would consider giving me a refund and canceling my order. I haven’t felt like a valued costumer.

December 10, 2019
Unprompted review
MOVI Activewear logo

Reply from MOVI Activewear

Hi Shiryn,

Could you please contact us at help@moviactivewear.com with your order number so we can resolve this for you. We feel this review is not an accurate representation of how we do business and we'd love to sort this out.

Thanks!

Rated 1 out of 5 stars

So confused! Is this a scam?

I haven’t received my order yet, but I’ve received 3 requests to review them. I read these reviews and sent an email to the address in all their replies below a week ago, and they replied that they have the stock in their warehouse and are processing the order- but I still haven’t received a shipping notification and they didn’t tell me when to expect one. It’s been nearly 3 weeks since I ordered- I’d be less anxious if I weren’t getting so many email requests to review.

December 7, 2019
Unprompted review
Rated 5 out of 5 stars

Love it!

Love the bra, the material is super solid and the fit is super cute. Good for athleisure or work outs.

December 6, 2019
Unprompted review
Rated 1 out of 5 stars

The product seemed ok but I tried…

The product seemed ok but I tried contacting to exchange as the size was way off from the chart and never got any Response

December 4, 2019
Unprompted review
MOVI Activewear logo

Reply from MOVI Activewear

Hi Ariel,

Could you please contact us at help@moviactivewear.com with your order number so we can resolve this for you. We feel this review is not an accurate representation of how we do business and we'd love to sort this out.

Thanks!

Rated 1 out of 5 stars

Very bad service!!!

Very bad service. I never received my package 1212. I have been texting with you since November 18, you only promise to send and say that your warehouse has moved and that I will receive my suit very soon. but you never even sent my costume, although 14 days have passed. I consider this unacceptable in working with clients. I ask you to give me a refund.

December 3, 2019
Unprompted review
MOVI Activewear logo

Reply from MOVI Activewear

Hi Roman,

Could you please contact us at help@moviactivewear.com with your order number so we can resolve this for you. We feel this review is not an accurate representation of how we do business and we'd love to sort this out.

Thanks!

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