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Rated 1 out of 5 stars

Customer service team at Mow Now is appalling, unreliable and not transparent in their communication to the customer. They are dishonest in their communication as I was told my gardeners equipment had... See more

Rated 5 out of 5 stars

I have semi regular lawn service (Mow Now) i.e. my grass (buffalo), isn't high maintenance. I completed the lawn installation myself, and chose Mow Now over a year & a half ago. The main reasons... See more

Rated 5 out of 5 stars

Allen is friendly and efficient. His attention to detail is impeccable. He is quite obviously a perfectionist and it shows in our lawn it has never looked so good. He is very professional and explain... See more

Rated 5 out of 5 stars

The gentleman did a marvellous job on my front yard. And customer service i got was always prompt and professional. Unfortunately and although very much affordable, during this time I can’t afford it.... See more

Company details

  1. Lawn Care Service
  2. Gardener

Information provided by various external sources

Free lawn mowing quote today. Call 1300-009-669. MOW NOW helps Australians come home to beautiful lawns and maintained gardens all year round. Lawn mowing services, garden maintenance, grass cutting and many more.


Contact info

3.2

Average

TrustScore 3 out of 5

179 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Worst Company Ever.

They cut your lawn on the highest setting so that the next mower has more work to do. The next mower cracks it and leaves half way through. They then email you asking for more money to cut the overgrown lawns. Endless cycle.

We were with them for a year or so but now that we have a kid we actually want a consistently nice lawn to play on.

All you really want is to pay someone to manage your lawn so you don't even have to think about it or do any work. MowNow doesn't understand this, they're just out to nag you, waste your time and squeeze as much money as they can get. Dark patterns are real.

November 25, 2022
Unprompted review
Rated 1 out of 5 stars

WORST EXPERIENCE

WORST EXPERIENCE

First initial job we got quoted was $140 which I excepted, job got rescheduled 3 time before they came out. 2nd job agreed was Scheduled in for 4weeks. The day before it got pushed out another week, fine now worries, then I come home and the bloke had only done have the job and left all the grass cuttings on the floor ?? Reached out , they never returns calls they just txt I can now see why don’t answer,got told it’s was to long and we need to pay another $45 for him to come back ? Remember you extended it so of course it’s guna grow !!! Absolute joke tried to call many times left msg and no reply. I’m never one to get worked up enough to write a Review but this had to be said.

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

Stephen did my lawns today and his…

Stephen did my lawns today and his workman ship was outstanding
Stephen went above and beyond to help my lawns look immaculate as well as mowing an area that was being constantly avoided, cut up the branches that were in the way of the lawn. He was lovely to talk to and treated my garden as if he would with his own. I hope I only get Stephen when I require this service again . He is fantastic !

June 15, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service - do not use.
We have been using Mow Now for a few months now. They always want payment up-front, but several times have not shown up at the time (or date) scheduled.
The final straw is when we have tried to use them for an end of lease mowing/maintenance, it was scheduled for Thursday - they rescheduled this citing an 'accident', for Friday. On Friday, it was again rescheduled citing a 'family emergency'. This was our last day in the property. It was rescheduled to the following Sunday, which we made a trip back to wait - and after waiting in the empty property for 6 hours was then told it was rescheduled again, due to another 'accident', this time for the following Wednesday.
It has now been rescheduled again, meaning we are not able to get the lawn mowed before returning the keys, which will impact our ability to reclaim our bond.
MowNow also let their phone constantly run to a voicemail message, and do not call back when requested.
They are incredibly unreliable and I do not recommend them at all.
They have cost us time and money and seem to not have the staff required to service their bookings - which are already paid for.
Liars and thieves.

April 27, 2022
Unprompted review
Rated 5 out of 5 stars

10.3.22

The gentleman who mowed our lawn was friendly and polite. He did a fantastic job mowing, edging and cleaning up.

March 10, 2022
Unprompted review
Rated 5 out of 5 stars

Gardener Ray was amazing

Gardener Ray was amazing, he did such a great job with the lawns and was also in great spirits, regardless of the hot weather and the work he was doing.

Thank you Ray for a job well done!

January 28, 2022
Unprompted review
Rated 5 out of 5 stars

Lawn Service

I have semi regular lawn service (Mow Now) i.e. my grass (buffalo), isn't high maintenance. I completed the lawn installation myself, and chose Mow Now over a year & a half ago.

The main reasons I've continued with their service include; good value for money and also consistent professional service.

A particular acknowledgment for Ben who did superb job today!

January 18, 2022
Unprompted review
Rated 5 out of 5 stars

Thanks For Coming !!

Very happy with the mowing and snipping which Warren did around our property this week and the entire team were a pleasure to deal with.

Many thanks,
Royce

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Great job

Hi , great service & reasonable price & on time provided a service

December 21, 2021
Unprompted review

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