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Rated 1 out of 5 stars

Customer service team at Mow Now is appalling, unreliable and not transparent in their communication to the customer. They are dishonest in their communication as I was told my gardeners equipment had... See more

Rated 5 out of 5 stars

I have semi regular lawn service (Mow Now) i.e. my grass (buffalo), isn't high maintenance. I completed the lawn installation myself, and chose Mow Now over a year & a half ago. The main reasons... See more

Rated 5 out of 5 stars

Allen is friendly and efficient. His attention to detail is impeccable. He is quite obviously a perfectionist and it shows in our lawn it has never looked so good. He is very professional and explain... See more

Rated 5 out of 5 stars

The gentleman did a marvellous job on my front yard. And customer service i got was always prompt and professional. Unfortunately and although very much affordable, during this time I can’t afford it.... See more

Company details

  1. Lawn Care Service
  2. Gardener

Information provided by various external sources

Free lawn mowing quote today. Call 1300-009-669. MOW NOW helps Australians come home to beautiful lawns and maintained gardens all year round. Lawn mowing services, garden maintenance, grass cutting and many more.


Contact info

3.2

Average

TrustScore 3 out of 5

179 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible company

Terrible communication. They want to dictate rules to a customer and demand payment before they even arrive.. Rude and inconsiderate.. will NEVER use them..

December 7, 2021
Unprompted review
Rated 1 out of 5 stars

If I could give a lower score than 1…

If I could give a lower score than 1 star, it would definitely be justified. What an absolutely farcical organisation. From not answering or returning phone calls, to the constant postponement of services, I honestly am astonished how this company is still in business. Do yourself a favour and do not use these guys as they are useless... not the gardeners, the business itself. The first time they are so obliging and willing to get your business, but then.... its hell. Every time I am required a mow out come the excuses.... rain, covid, no staff, too hot, too cold.... just atrocious. As an example just in the last week I have been re-scheduled over 5 times and still no cut lawn... The person I have been dealing with will not answer the phone and when they call back after 10 messages left on their answering service, they don't give a stuff... She advised she will call back, but did it happen... of course NOT.... Don't be silly.... Do yourself a favour and pay an extra $10 and get professional service elsewhere. You will regret you ever contacted this mob....

October 28, 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service!

Anthony did an amazing job with my land. He was time-efficient and did a fantastic job at mowing. Quality service!!!

September 7, 2021
Unprompted review
Rated 5 out of 5 stars

Great work

We are very happy with the gardener that came out today. He did an excellent job

August 28, 2021
Unprompted review
Rated 5 out of 5 stars

This company and their team

This company and their team, Jack are absolutely the only people that should cut grass, as their work and pride for people's property is some thing you want to wake up to.
Congratulations in your team, passion, work and ethics.
Pina Fiorenza
Self employed, fashion, bridal designer

August 27, 2021
Unprompted review
Rated 5 out of 5 stars

Great Work Paul

Having Paul do our lawns is a great treat
his attention to detail is wonderful and all I have to do is put our green bin out for the cuttingstoo easy,
Thanks Paul great job.

August 23, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

We've been using Mow Now for nearly a year and I am still impressed. My lawn is a bit bumpy - I’m working on it! - but Kenneth did another excellent mow, neat edges, perfect clean up. Couldn’t be happier.

July 23, 2021
Unprompted review
Rated 5 out of 5 stars

I would be lost without “mow now”

I would be lost without “mow now” it’s a great service and I recently met the perfect Duo Micheal & his Dad, my garden was immaculate went over and beyond to help, and just general nice people, friendly and happy at there work, hard to
Get sometimes in Covid times but it doesn’t go unnoticed.
Happy customer
BENTLEIGH.

July 21, 2021
Unprompted review
Rated 5 out of 5 stars

Ian is a good worker

Ian is a good work and he cleans up after the lawn is done and he let me know when the trees bye the drive way need to be trimmed that is why I have requested him to do my lawn very time

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

Jack is doing great job

Jack is doing great job
I am happy with his service het takes care of the details
I want him to keep up the good work

July 2, 2021
Unprompted review
Rated 1 out of 5 stars

I’m feeling cheated with this company

I’m feeling cheated with this company. Wouldn’t recommend anyone to go ahead with them.

Booked them in for lawn and gardening services which they asked me to pay full in advance. I did pay them fully in good faith without negotiating just under an impression I’ll get it done all smoothly.
Since then they have canceled all three appointments with these lame excuses:

1. Gardener has canceled all the appointments and will be rescheduled in 4 days.
2. This time gardener’s equipment were broken and he needed to go fix them up.
3. This time it was a no show - no message.

Even after paying in full, waiting for them to show up on their convenient timings and still not getting the job done.

How is this even LEGIT??

June 29, 2021
Unprompted review
Rated 1 out of 5 stars

Very appalled by the lack of…

Very appalled by the lack of communication. Litte response from phone calls, texts and emails. Virtually had to beg for an eta. Not the gardners fault. As our lawn was overgrown someone should of least had a look first and then supplied a quote. Very very dissatisfied.

March 28, 2021
Unprompted review
Rated 1 out of 5 stars

Oh boy

Oh boy! Where do I begin?
Quote was for edging, mowing 2 small patches of my grass and tidying up the garden/driveway. I was surprised at the $70 price but made it clear I was happy to pay more if needed.

The "gardener" mowed the 2 patches of lawn fine. Then ran the lawnmower through the garden. Instead of edging they just sprayed poison on the edges and on the garden bed away from most prominent plants.
(Plot twist it didn't work and my edges are still overgrown asf)
Managed to spill poison on the front lawn which seems to be the only place it worked, you had better believe they parked in the driveway and missed any weeds under their car. Not that it mattered as the poison only works on the nice healthy in the centre of my front yard apparently.

But fear not. They offered me 10 dollars off my next service, which is so incredibly generous of them I couldn't take them up on their offer.

March 10, 2021
Unprompted review
Rated 5 out of 5 stars

Pays attention to what is requested

Lee was polite and courteous on arrival, listened to what I wanted attentively and made it a point to pay more attention to those areas. Did a perfect job overall.

January 22, 2021
Unprompted review
Rated 1 out of 5 stars

False Advertisement on website

False Advertisement on website.

Price Guide on website is $30 small lawn, $45 for medium lawn and $55 for large. They asked for photos said it was overgrown and would charge $240 absolute joke. Can buy a Lawn mower for that much.

November 18, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible terrible terrible made a…

Terrible terrible terrible made a booking for today no gardener showed up stayed home all day what a waste of day , contacted their 1300 phone number no one answers the phone emailed the emergency email and no replies from that too . Don’t waste your time

November 15, 2020
Unprompted review

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