MrPhoneDeals Reviews 2,053

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Dear Sir / Madam, Your e-Report has been submitted Acknowledgement of Receipt RE: Report Cyber Crime Report e-Reference Number: ERC2005091030350 Thank you for your e-mail. The matt... See more

Rated 1 out of 5 stars

No need to drag on: they don't even deserve a rating, just a lawsuit. I purchased a Xiaomi Redmi Note 8 Pro on December 4th, hasn't arrived to this day. For more than a month, every reply they've... See more

Rated 1 out of 5 stars

My husband ordered me a replacement phone for 270 euros and we paid for the express shipping to receive it quickly in October 2019. The phone never arrived and we tried to cancel the order, but after... See more

Rated 3 out of 5 stars

Low price, but bad service. I did pay extra 29,90€ for the "fast shipment" service (I needed it quickly as a gift) but it arrived 1 month later than declared and "guaranteed". The customer service... See more

Company details

  1. Electronics Store

Information provided by various external sources

Compra las mejores marcas de telefonía móvil: Xiaomi, Samsung, Huawei, iPhone, Sony y otras marcas. Complementa con accesorios y más.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

My item arrived almost two months…

My item arrived almost two months later.

In between I contacted several times with Mr phone deals and their answers were never clear and specific.

I don’t think is worth the money you save buying with them if they have such long delays in their delivery times.

February 7, 2020
Unprompted review
Rated 1 out of 5 stars

I requested a BLACK and receved a BLUE

I requested a BLACK terminal in october "It was meant to be a Xmas and Birthday present" and i receved a BLUE one at the end of January.

In almost 3 months you did nothing to satisfy my request and at the end of the 3 months I had to accept your proposal.

February 7, 2020
Unprompted review
Rated 1 out of 5 stars

Very BAD EXPERIENCE

Very BAd Experience. I have bought 2 phones on 6 September 2019 and they arrived on 5 December 2019...3 month to deliver, when the phone arrived it was already 60€ cheaper on the store...i asked for refund and try to cancel order an the answer was all the time "you have to wait, the order is in process" FOR 3 MONTHS WAYTING Very bad service,

February 7, 2020
Unprompted review
Rated 4 out of 5 stars

Good

Everything went smoothly, it just took a bit longer than expected, but the phone arrived just a few days late, so no big deal!

February 7, 2020
Unprompted review
Rated 1 out of 5 stars

After sending 15 to 20 mails.

After sending 15 to 20 mails.. I received my order nearly 90 days after, my order date....
I’v paid the first day the full amount of may order!!!
Mr phone Deals, know how to get Money, from their clients payments instead of asking loans to their Banks .
I have financed this Company free of interest, during 90 days!!!!!
Mr phone Deals, it’s crook Company...that’s the truth...
I am very sad to say this... but this is my last feeling!!!
G March

February 7, 2020
Unprompted review
Rated 1 out of 5 stars

This is the las time I order with them

This is the las time I order on this website I ordered on October 20th and I received the phone on end of January and because I sent lot of mails. This website make believe that it's shipped from Spain but it's not true phone are coming from China. So buy on chinadroid.com or Amazon and forget this website

February 7, 2020
Unprompted review
Rated 1 out of 5 stars

delivery came with two months delay!

delivery came with two months delay!
i sent them an email that i want my money back or getting the delivery within a week after the promised delivery date. it dodnt happen.
In the meantime i got another phone and i dont need to new phone anymore but I am scared to send them my phone back because i dont know what will happen with it and how much time i need to wait for a refund and if it will happen.
i ordered the phone in september and it were supposed to arrive in november. in the end it came in december that means 4 months after i ordered it. Thats way too much time.

February 7, 2020
Unprompted review
Rated 1 out of 5 stars

Extremely late delivery

Ordered phones in the beginning of December for Christmas present from a warehouse in Europe. Arrived in February... Terrible service

February 5, 2020
Unprompted review

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