MrPhoneDeals Reviews 2,053

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Dear Sir / Madam, Your e-Report has been submitted Acknowledgement of Receipt RE: Report Cyber Crime Report e-Reference Number: ERC2005091030350 Thank you for your e-mail. The matt... See more

Rated 1 out of 5 stars

No need to drag on: they don't even deserve a rating, just a lawsuit. I purchased a Xiaomi Redmi Note 8 Pro on December 4th, hasn't arrived to this day. For more than a month, every reply they've... See more

Rated 1 out of 5 stars

My husband ordered me a replacement phone for 270 euros and we paid for the express shipping to receive it quickly in October 2019. The phone never arrived and we tried to cancel the order, but after... See more

Rated 3 out of 5 stars

Low price, but bad service. I did pay extra 29,90€ for the "fast shipment" service (I needed it quickly as a gift) but it arrived 1 month later than declared and "guaranteed". The customer service... See more

Company details

  1. Electronics Store

Information provided by various external sources

Compra las mejores marcas de telefonía móvil: Xiaomi, Samsung, Huawei, iPhone, Sony y otras marcas. Complementa con accesorios y más.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Top product and excellent price

Top product and excellent Price (i save 40%). Time for delivery could be Shorter, but the phone was delivered in the as stated on the MrPhoneDeals website. I could not understand the other People who complain About the delivery time (it stand on the website): Reading before ordering.

February 5, 2020
Unprompted review
Rated 2 out of 5 stars

NOT HELPFUL RE DELIVERY REQUEST

I accept that I chose not to pay extra for speedy postage. I was aware that that it could take up to 7 weeks for delivery but I did write to the company twice asking if they could be kind enough to get it sent sooner as I would have liked it for a trip abroad prior to the final date. They sent me their standard reply being non-committal. It was delivered on THE LAST DAY two days after I left for my trip.

February 4, 2020
Unprompted review
Rated 1 out of 5 stars

The deal was;1 smartphone + more as 50€…

The deal was;1 smartphone + more as 50€ gifts. After more as 50 days I received my phone but no gifts together. I claimed and they promised me that they would send it to me soon, it's been over 30 days and still nothing. Soon is very long!

January 31, 2020
Unprompted review
Rated 1 out of 5 stars

They last more than one month un…

They last more than one month un shipping muy phone. I have not received It yet, and I hope I Will receive it in good conditions. During this month delay, i have sent several mails and only received a few answers, and sometimes nothing to do with what I was asking.

January 31, 2020
Unprompted review
Rated 1 out of 5 stars

Ewig auf das Telefon gewartet

Ewig auf das Telefon gewartet.
Lange Lieferzeit ist beim Bestellvorgang nicht ersichtlich

waited very long for the phone.
Long delivery times are not apparent during the ordering process

January 31, 2020
Unprompted review
Rated 1 out of 5 stars

7 Days = 1 Month

Time for delivery on MrPhoneDeals between 24th and 31th after 7 days.
On the web site every thing is ok. Transport in progress...
But in fact nothing is on the road finally I recived it the 29th of the next month.
1 Month and not 7 day

January 30, 2020
Unprompted review
Rated 2 out of 5 stars

Best price of the market BUT...

Best price of the market
But
Very long shipping duration
Only half of the order was shipped in the first try
No telefone number for escalations available
Reaction time of support via email 3 days.
No real company existing - so no legal process possible (if needed).

January 30, 2020
Unprompted review
Rated 2 out of 5 stars

I don't understand or I understand too well finally ???!!!

I don't understand... I still haven't received my phone !
It was the last day today but nothing.
We are the 01/29/20, I paid 3/12/19... The tracking only works since yesterday, but since the 25/12 it's registered in logistics center...
If I receive my phone, even after the deadline, I hope I never have to have to do after-sales service, I'm afraid ... Although each of my questions they answer me, the wind, but they answer me .
I was making a test purchase, I don't know if I will try again, far too long ... I will see if I already receive it.

It is Monday February 3, 2020, the package on the website of the correos in Spain is indicated delivered on February 01, 2020... except I've received NOTHING, NOTHINK SIGNED, on Saturday the correios in my city don't work !!!!

January 29, 2020
Unprompted review

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