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See what reviewers are saying
No need to drag on: they don't even deserve a rating, just a lawsuit. I purchased a Xiaomi Redmi Note 8 Pro on December 4th, hasn't arrived to this day. For more than a month, every reply they've... See more
My husband ordered me a replacement phone for 270 euros and we paid for the express shipping to receive it quickly in October 2019. The phone never arrived and we tried to cancel the order, but after... See more
Low price, but bad service. I did pay extra 29,90€ for the "fast shipment" service (I needed it quickly as a gift) but it arrived 1 month later than declared and "guaranteed". The customer service... See more
Company details
Information provided by various external sources
Compra las mejores marcas de telefonía móvil: Xiaomi, Samsung, Huawei, iPhone, Sony y otras marcas. Complementa con accesorios y más.
Contact info
Shop and Premises, Kingsbrid, Castlehaven Road, NW18QA, Great London, United Kingdom
- support@mrphonedeals.com
- mrphonedeals.com
Hasn’t replied to negative reviews
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Top product and excellent price
Top product and excellent Price (i save 40%). Time for delivery could be Shorter, but the phone was delivered in the as stated on the MrPhoneDeals website. I could not understand the other People who complain About the delivery time (it stand on the website): Reading before ordering.
NOT HELPFUL RE DELIVERY REQUEST
I accept that I chose not to pay extra for speedy postage. I was aware that that it could take up to 7 weeks for delivery but I did write to the company twice asking if they could be kind enough to get it sent sooner as I would have liked it for a trip abroad prior to the final date. They sent me their standard reply being non-committal. It was delivered on THE LAST DAY two days after I left for my trip.
we waited for more than 4 weeks without…
we waited for more than 4 weeks without any information.
I wrote a note and then 3 days later , we get the phone!!!!!
manque de transparence
received after 67 days and little…
received after 67 days and little communication ...
The shipment arrived within the margin
The shipment arrived within the margin, but very late.
The phone is great
The phone is great, the prices too. The site made all they promissed, but the time delivering. They delievered 5 days after the deadline.
Phone IS ok....but MrphoneDeals…
Phone IS ok....but MrphoneDeals delivery Time IS not acceptable !
Order: Nov 29th
Delivery : jan 18th
No comment...
The deal was;1 smartphone + more as 50€…
The deal was;1 smartphone + more as 50€ gifts. After more as 50 days I received my phone but no gifts together. I claimed and they promised me that they would send it to me soon, it's been over 30 days and still nothing. Soon is very long!
Money paid nur no Phone got
Money paid but got no Phone. Don‘t buy!!!
Delivery outside the estimated time I…
Delivery outside the estimated time I am still waiting for the product
Received the phone within the expected…
Received the phone within the expected time. The conditions of the phone seem to be perfect.
Thank you
They last more than one month un…
They last more than one month un shipping muy phone. I have not received It yet, and I hope I Will receive it in good conditions. During this month delay, i have sent several mails and only received a few answers, and sometimes nothing to do with what I was asking.
We bought the phone on October and we just have it now...
We bought the phone on October, and
I paid 30€ to have my phone in 15 days
I paid 30€ to have my phone in 15 days, and I had it in 1,5 months. Still didn't get my money back.
Ewig auf das Telefon gewartet
Ewig auf das Telefon gewartet.
Lange Lieferzeit ist beim Bestellvorgang nicht ersichtlich
waited very long for the phone.
Long delivery times are not apparent during the ordering process
7 Days = 1 Month
Time for delivery on MrPhoneDeals between 24th and 31th after 7 days.
On the web site every thing is ok. Transport in progress...
But in fact nothing is on the road finally I recived it the 29th of the next month.
1 Month and not 7 day
Best price of the market BUT...
Best price of the market
But
Very long shipping duration
Only half of the order was shipped in the first try
No telefone number for escalations available
Reaction time of support via email 3 days.
No real company existing - so no legal process possible (if needed).
I don't understand or I understand too well finally ???!!!
I don't understand... I still haven't received my phone !
It was the last day today but nothing.
We are the 01/29/20, I paid 3/12/19... The tracking only works since yesterday, but since the 25/12 it's registered in logistics center...
If I receive my phone, even after the deadline, I hope I never have to have to do after-sales service, I'm afraid ... Although each of my questions they answer me, the wind, but they answer me .
I was making a test purchase, I don't know if I will try again, far too long ... I will see if I already receive it.
It is Monday February 3, 2020, the package on the website of the correos in Spain is indicated delivered on February 01, 2020... except I've received NOTHING, NOTHINK SIGNED, on Saturday the correios in my city don't work !!!!
3 months and 2 weeks without receving the order IVDZOXALN
3 months and 2 weeks without receiving my order:
Here is the order history:
2019-10-21 Payment accepted
2019-10-22 Pending Shipping
2019-10-26 Processing in progress
2019-10-31 In Shipping Process
2019-11-05 In Transit
2019-11-11 Admission in Logistic Center
2020-01-29 I still don't have my order
Reference number: IVDZOXALN
Shame...
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