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See what reviewers are saying
No need to drag on: they don't even deserve a rating, just a lawsuit. I purchased a Xiaomi Redmi Note 8 Pro on December 4th, hasn't arrived to this day. For more than a month, every reply they've... See more
My husband ordered me a replacement phone for 270 euros and we paid for the express shipping to receive it quickly in October 2019. The phone never arrived and we tried to cancel the order, but after... See more
Low price, but bad service. I did pay extra 29,90€ for the "fast shipment" service (I needed it quickly as a gift) but it arrived 1 month later than declared and "guaranteed". The customer service... See more
Company details
Information provided by various external sources
Compra las mejores marcas de telefonía móvil: Xiaomi, Samsung, Huawei, iPhone, Sony y otras marcas. Complementa con accesorios y más.
Contact info
Shop and Premises, Kingsbrid, Castlehaven Road, NW18QA, Great London, United Kingdom
- support@mrphonedeals.com
- mrphonedeals.com
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Stay more than 2 months to receive my…
Stay more than 2 months to receive my mobile and on the end you sentit with an american plug that doesn't work in Europe.
Too much bad and shows a completely luck of professionalism and commitment with clients.
Thank you
Mu phone is not arrived yet..
Mu phone is not arrived yet... after 1 Monti and a half
Mixed experience
Price: very good, Item in perfect condition
Delivery time: way too long. I ordered in September delivery was in January, although item listed as in stock.
I purchased the phone on 2019/11/01
I purchased the phone on 2019/11/01.
I paid it 256€. One week later you were selling it 249€....
On 2019/12/27, I didn't received the phone. I had no information about it...
I had to send you 2 or 3 emails to ask you what happened and 4 days later your costumer support answer to inform me that there were a problem with the color of the phone and if I would accept to have another color !
Finally I received my phone for 2 days on 2020/01/14 !
So no, I'm not happy with your service....
Good price
Good price, good product if you don't need very quick delivery (about 2 months) you can buy your phone with this dealer
good phone but very long delivery time
Doubtful but ok
The order arrived on time
The order arrived on time. Everything went well, I am satisfied with the purchase.
Very good quality of packaging
Very good quality of packaging, product intact !
BUT I think the delay between the order & the delivery is too long!
GREAT EXPERIENCE OVERALL
One of the worst companies I’ve ever…
One of the worst companies I’ve ever had the displeasure of dealing with. Appalling delivery times, very long email response times and very vague replies to my questions. The delivery has exceeded the time limit I was given (18/12/19 to 25/12/19). The tracking system says that the phone is currently waiting in the logistics centre and has already been shipped etc (since 18/12/19), but the company told me a few days ago that the phone has not even been shipped yet and will be shipped in the coming WEEKS. I still haven’t received my phone. I hope this company is shut down very soon. It will save a lot of people from disappointment. Please for the love of god, do not purchase from this company.
The order took almost 2 months to be…
The order took almost 2 months to be delivered.
A little long to get my phone
A little long to get my phone. But it was the right product and the customer service replied quickly to my questions.
Too much late (>1month)
Too much late (>1month)
Lack of info (not enough)
the mobile arrived in perfect condition…
the mobile arrived in perfect condition and within the deadline they put (the last day). The only bad thing is that the charger is not the original and does not charge me.
Phone arrived the last day of estimated…
Phone arrived the last day of estimated standard delivery.
Mi9t pro 128gb.
Perfect conditions.
Ordered on 26 of October
Delivery estimated between 12 and 31 dic.
I really waited a lot but very good price.
I was worried due to negative ratings.
NEGATIVE FEEDBACK
NEGATIVE FEEDBACK. After 2 months, I am still waiting for smartphone Xiami Redmi 7A. This Company reported they have huge trouble in shipping. They cannot provide any delivey date. I asked to be refound immediately !. NEGATIVE FEEEDBACK
Order need over 2 month to shipping
Order need over 2 month to shipping, even though I paid for express shipping ! Absolut bad communication, no custumer care !
Neverending Nightmare
I bought a phone on 5 october 2019 with PREMIUM delivery (2 weeks) so i could get it in time for my wife's birthday. It did not arrive until 6 january 2020, not even for christmas.
Asked several times for a total refund and the excuses were that they had a problem in the warehouse.
Now that the phone arrived, the wrong version was sent. This nightmare never ends...
To solve the problem they offered a phone accessory... they must be joking... Total SCAM
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