MrPhoneDeals Reviews 2,053

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Dear Sir / Madam, Your e-Report has been submitted Acknowledgement of Receipt RE: Report Cyber Crime Report e-Reference Number: ERC2005091030350 Thank you for your e-mail. The matt... See more

Rated 1 out of 5 stars

No need to drag on: they don't even deserve a rating, just a lawsuit. I purchased a Xiaomi Redmi Note 8 Pro on December 4th, hasn't arrived to this day. For more than a month, every reply they've... See more

Rated 1 out of 5 stars

My husband ordered me a replacement phone for 270 euros and we paid for the express shipping to receive it quickly in October 2019. The phone never arrived and we tried to cancel the order, but after... See more

Rated 3 out of 5 stars

Low price, but bad service. I did pay extra 29,90€ for the "fast shipment" service (I needed it quickly as a gift) but it arrived 1 month later than declared and "guaranteed". The customer service... See more

Company details

  1. Electronics Store

Information provided by various external sources

Compra las mejores marcas de telefonía móvil: Xiaomi, Samsung, Huawei, iPhone, Sony y otras marcas. Complementa con accesorios y más.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Stay more than 2 months to receive my…

Stay more than 2 months to receive my mobile and on the end you sentit with an american plug that doesn't work in Europe.

Too much bad and shows a completely luck of professionalism and commitment with clients.

Thank you

January 16, 2020
Unprompted review
Rated 3 out of 5 stars

Mixed experience

Price: very good, Item in perfect condition
Delivery time: way too long. I ordered in September delivery was in January, although item listed as in stock.

January 16, 2020
Unprompted review
Rated 1 out of 5 stars

I purchased the phone on 2019/11/01

I purchased the phone on 2019/11/01.
I paid it 256€. One week later you were selling it 249€....
On 2019/12/27, I didn't received the phone. I had no information about it...
I had to send you 2 or 3 emails to ask you what happened and 4 days later your costumer support answer to inform me that there were a problem with the color of the phone and if I would accept to have another color !
Finally I received my phone for 2 days on 2020/01/14 !
So no, I'm not happy with your service....

January 16, 2020
Unprompted review
Rated 4 out of 5 stars

Good price

Good price, good product if you don't need very quick delivery (about 2 months) you can buy your phone with this dealer

January 15, 2020
Unprompted review
Rated 1 out of 5 stars

One of the worst companies I’ve ever…

One of the worst companies I’ve ever had the displeasure of dealing with. Appalling delivery times, very long email response times and very vague replies to my questions. The delivery has exceeded the time limit I was given (18/12/19 to 25/12/19). The tracking system says that the phone is currently waiting in the logistics centre and has already been shipped etc (since 18/12/19), but the company told me a few days ago that the phone has not even been shipped yet and will be shipped in the coming WEEKS. I still haven’t received my phone. I hope this company is shut down very soon. It will save a lot of people from disappointment. Please for the love of god, do not purchase from this company.

January 15, 2020
Unprompted review
Rated 4 out of 5 stars

Phone arrived the last day of estimated…

Phone arrived the last day of estimated standard delivery.
Mi9t pro 128gb.
Perfect conditions.
Ordered on 26 of October
Delivery estimated between 12 and 31 dic.
I really waited a lot but very good price.
I was worried due to negative ratings.

January 14, 2020
Unprompted review
Rated 1 out of 5 stars

NEGATIVE FEEDBACK

NEGATIVE FEEDBACK. After 2 months, I am still waiting for smartphone Xiami Redmi 7A. This Company reported they have huge trouble in shipping. They cannot provide any delivey date. I asked to be refound immediately !. NEGATIVE FEEEDBACK

January 14, 2020
Unprompted review
Rated 1 out of 5 stars

Neverending Nightmare

I bought a phone on 5 october 2019 with PREMIUM delivery (2 weeks) so i could get it in time for my wife's birthday. It did not arrive until 6 january 2020, not even for christmas.
Asked several times for a total refund and the excuses were that they had a problem in the warehouse.
Now that the phone arrived, the wrong version was sent. This nightmare never ends...
To solve the problem they offered a phone accessory... they must be joking... Total SCAM

January 12, 2020
Unprompted review

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