Quality of product was impressive, although the table came without any fixings. The apparatus that helps insert the two extra table leaves were both broken. One I knew about the other was a surprise.... See more
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Company details
Written by the company
Mr Teak is a family-run business, established in 2000. We are passionate about transforming your outdoor living spaces into luxurious, inviting retreats. As a leading online retailer of high-quality teak garden furniture, we take pride in offering an extensive range of handcrafted, sustainable teak wood sets that elevates your outdoor experiences.
Contact info
Unit 5F, Cricket Street Business Park, WN6 7TP, Wigan, United Kingdom
- 0161 2043414
- orders@mrteak.co.uk
- mrteak.co.uk
Replied to 8% of negative reviews
Typically replies within 2 weeks
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Quality furniture delivered on the day…
Quality furniture delivered on the day agreed.

Reply from Mr Teak
From ordering to delivery no problems…
From ordering to delivery no problems whatsoever.Very easy to assemble & the quality is very good

Reply from Mr Teak
Fast efficient and informative service
Fast efficient and informative service. Goods safely delivered. Bench is perfect. Excellent value. Thank you.

Reply from Mr Teak
Limited help to resolve issues post delivery
Everything was great up until I received to odd chairs and a table that had a lazy Susan built in that didn’t turn even after applying WD 40 on more than 1 occasion.
Contacted customer service said that they are handmade chairs so won’t be exactly the same but they are constructed differently so look odd, the lazy Susan I was told to apart with WD 40 which I had done already and didn’t work still.
They did offer to replace but had to be sent back with all the original packaging with was a construction of 2 pallets and numerous wooden supports for transport so didn’t have the room to store all of that.
Still trying to resolve have asked for a replacement lazy Susan mechanism so I can replace that but had no reply.
Had an offer of a table cover instead but only want matching chairs and a working table!
Delivery seamless-good information provided in advance
The delivery was well arranged in advance with frequent updates. Drivers were helpful and courteous.
I haven't assembles the seat as yet as it is a present.
Mr Teak bench .
Lovely company to order from straight forward, no hard sell for extras. Delivery on time and kept up to date .
Strong quality product which is super…
Strong quality product which is super effective at rain protection
Good piece of kit
Good piece of kit, turned up in double quick time, very happy especially given the recent weather
Saw an advert on line and took the…
Saw an advert on line and took the plunge to order bench cover. It arrived promptly and I am pleased with the quality.
All very efficiently done and parcel…
All very efficiently done and parcel delivered on time
As usual the product is excellent
Regards
You
Super experience
I had super customer service from this company. I ordered two planters on 30/11/25. I accidentally left out part of my address on the order but the company noticed this within a few minutes and emailed me for clarification. The items were then delivered at 11am the following day, 25 hours later ! I was really happy with the quality and price as well. Will use again !
Good product, well packed but delivery time could have been better
Our delivery arrived at 7.20 am, having a message at 7am to say to expect delivery. This is way to early in my opinion. I understand with pallet delivery there will be issues in unpacking and taking the bench through the house. Fortunately a neighbour came to my assistance. The pallet was well packed, prtecting the bench but now we have the issue of getting rid of it. Bench looks to be really good but as we've had consistent rain I haven't been able to Inspect fully and completely unpack
Good quality, straightforward to assemble
Seems a good qualiity bench, made of substantial pieces of teak. The labelling with letters of the joints connecting each piece made assembly clear. The bench has been out on the patio all summer and remains solid.
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