Muck Boots EU Reviews 

This is my 2nd pair, 1st pair still going strong just wanted a different colour & height of boot.

The inside of both heels ripped within a few days- very disappointing

Poor communication with customer service. Eventually resolved but the effort I felt was pretty much all my end.

The service is always good & the boots too.
I have arthritis in my feet and I struggle to find footwear which is comfortable and can fit my bespoke orthotic inserts.
I have a campsite in Normandy so wear my boots 300 days a year.
I buy Arctic sports every time but sadly this time they are a little smaller so not as comfortable. Rather disappointing

The boots are great, but the shipping policy to EU is very bad if you have to return any item…

if i could, not even one star!!

It was not obvious, that ist costs 29,99 € to send it back. I was not ovious, that it comes from the UK.
If had known, i would not have bought them!!!

Never again!

Love my muckboots! Great quality and a very wide range to choose from.

The shoe was much too big despite accurate measurements.
i am still waiting for a refund of the return.

Super light, Rutschfest, and comfortabel.

These are the most comfortable rubber boots I’ve ever owned! The original Muck Boot is a yes from me!

Quick delivery, beautiful and comfy boots.

Great service .Very fast delivery ( the Netherlands) and a good return policy

Great boots - my third pair - a very fair price for such great quality, well packaged and delivered very promptly. A delighted customer

The returns policy meant that I lost the discount I got when I first bought the boots, so now I can't reorder as I can't afford them anymore :-(
And the only reason I had to return them was the fact their size guide is rubbish and I ordered as per their advice, which made me order the wring size.

Had to spend 35 euros returning the boots and am left with no boots and a nice hole in my bank account.
Thanks.

No very pleased they leak when you walk into water above 6 inches in the left one very comfortable, but a pair of neoprene wellies would not leak. Next time I will know better. Pat.

Super happy with my 2 pairs of new Muck Boots since it has been raining since last summer in the Netherlands. Received my order within 3 working days. Very pleased!

Absolutely brilliant boots, just the job for working in my garden. Highly recommended

Quick service

Very bad customer service after they get your money
I ordered a pair of muck boots via the EU website and the boots arrived from England no problem. They were too big. Before ordering, I had measured my feet as per the instructions on the website and used the size guide but they were two sizes too big. I contacted their "customer service" by email ( there is no telephone number for the EU site) on 16 August to ask about an exchange considering the product was the wrong size due to a mismatch between the physical size of my foot and the company's size guide. No reply. As I was afraid that I would run out of time to return the boots (from Ireland to UK) I paid the 28euro to return the boots. In the box I put my email, a follow up email on 18 August, a receipt for the return, photographs of my feet and the measuring tape which confirmed my measurement was correct, and ... still no reply.
On 21 August, I telephoned the customer service for the UK and a very nice lady located my emails, explained that there was an error on the sizing and would speak to her supervisor about getting me a discount code for ordering a smaller size. She said she would email me back. No email.
I telephoned again today to follow up, and a less than helpful lady told me (a) as there was no telephone number for EU orders, she could not help me as I had contacted the UK customer service (b) I would have to email customer service again. (c) when I advised that they do not reply to emails and that I thought their customer service was not very good, she said sorry about that and ended the call.
I am at my wits end with this crowd.