Kept in regular contact.Always polite and friendly Knew exactly when to expect workman Knew when the job would start and finish
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Kept in regular contact.Always polite and friendly Knew exactly when to expect workman Knew when the job would start and finish
Company replied
Kevin and his team did a superb job on my floors. Communication was great throughout, all questions answered quickly and thoroughly, and quote given after a next day site visit. All the details are gr... See more
Company replied
Fabulous service from start to finish! Very professional team, absolutely love my flooring. Excellent quality, over the moon with it. The team that fitted the flooring were excellent at their job, ver... See more
Company replied
Kevin and his team at Munro Floor did an amazing job installing our new oak‑effect LVT flooring. The whole space feels brighter, warmer, and so much more modern now. The finish looks fantastic —... See more
Company replied
Established in 2010, Munro Floors are hardwood flooring specialists covering Inverness, the Highlands and throughout Scotland. We pride ourselves on high quality customer service and excellent workmanship in all aspects of wood flooring, floor sanding and restoration.
35 Carsegate Road, IV3 8EX, Inverness, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From choosing the flooring to it getting laid all the staff were very helpful. The job was completed excellently and on time. We are very happy with it.

Reply from Munro Floors Ltd
The team turned up promptly, exactly when expected and got to work straightaway. They worked through methodically, took care with everything they did and wasted no time. They were friendly, polite and happy to explain everything they were doing. They did a quality job and I am delighted with the result.

Reply from Munro Floors Ltd
Kevin and his team were really good - completed laying the parquet and sanding etc - very professional service from start to finish and I would highly recommend them

Reply from Munro Floors Ltd
We decided to deal with Kevin after meeting with another couple of companies. We were not disappointed and his team turned up when they said they would, they did what they said they would and we are absolutely delighted with the outcome.

Reply from Munro Floors Ltd
Following advice from Kevin, we opted to cover our worn old beech sun room floor with Kärs engineered oak.What a transformation!We were delighted with the result and quality of workmanship.Amazingly,the process from inspecting the job to estimate and completion took only 4 days!
Congratulations to Kevin and his team.We have no hesitation in recommending Munro Floors.

Reply from Munro Floors Ltd
Everyone was helpful and the work was great quality. Schedules could be a little hard to nail down, but once everything was going it was great.

Reply from Munro Floors Ltd
Excellent help when choosing my flooring, from both Fiona (patience of a saint) and Kevin. Excellent price. Delivery due today. But so far, so good. Would highly recommend.

Reply from Munro Floors Ltd
We had all the floors in our house sanded by Munros. A professional and incredibly dust- free process. Couldn’t be happier. From start to finish it was an excellent service. We have had floors sanded in previous properties, but these are definitely the best. Can’t recommend highly enough. Thank you Kevin, James and Fiona.

Reply from Munro Floors Ltd
I contacted Munro Floors with a big ask, which was to try and complete the sanding and re-varnishing of solid oak floors throughout two holiday apartments, within the space of one month (at short notice!). Kevin and Fiona were super helpful from the point of my first email and Munro Floors, duly delivered! The moving of furniture was a problem to be solved but Munro’s took this on too! The floors were first laid 11 years ago and now they look like new again. I was very grateful to the friendly Munro team for making a real effort to help me out and I have no hesitation in recommending their services. Many thanks again!

Reply from Munro Floors Ltd
Kevin and team were so efficient in their work and made time to talk through the process to make sure we were happy. Sanding and sealing our floor was carried out virtually dust free. The end result was a floor, probably better looking than the original!

Reply from Munro Floors Ltd
Really hard graft to lift a layer of bitumen and then sand back our pine floors to a beautiful finish. Delighted with the result.

Reply from Munro Floors Ltd
Absolutely delighted with not only the beautifully finished Boen Floor but also the service given by Munro Floors Ltd. From entering the showroom to the highly professional and very helpful team who laid the floor the whole experience was excellent. I would highly recommend this company.

Reply from Munro Floors Ltd
Very professional company who provided us with excellent quality flooring and hassle free fitting. I would highly recommend Munro Flooring.

Reply from Munro Floors Ltd
Really good communication, friendly and hard working team. The floors looked great in the end, even though they were in pretty poor shape when they arrived.
The only reason I haven't given 5 stars is because there were a few details that such as fireplace surround and edgings that were left very unfinished.

Reply from Munro Floors Ltd
They were totally efficient in timing and work carried out. My floors are beautiful and I would recommend anyone to try this company you will not regret it. It’s like having a new home!
Many thanks Munro Floors.
Elinor

Reply from Munro Floors Ltd
Really pleased with our new floor. It looks great and was quickly and expertly installed by a polite and friendly team

Reply from Munro Floors Ltd
They were completely wonderful. A very happy customer

Reply from Munro Floors Ltd
Kevin and his team installed a new engineered wood floor in my home in April 22. Knowing that I was in a hurry to get moved in, they worked around the Easter holiday and my schedule to get the job done. The floor looks fantastic, and the team even expanded the flooring to cover some closets we hadn't discussed. Great job!

Reply from Munro Floors Ltd
Delighted with service. The team transformed stained and unloved floor boards that has been hidden under a rotten carpet for 50 years in to what looks like a bran new floor. Absolutely stunning.
Brilliantly professional, polite, hard working and flexible. Excellent communication and understanding of client vision.
Warmly recommended xxx

Reply from Munro Floors Ltd
We got a hardwood engineered floor fitted in our kitchen/sitting room by Munros. The guys have done a really good job -perfect - and we're delighted with it. Would definitely recommend to others.

Reply from Munro Floors Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.