Munro Floors Ltd Reviews 

93
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Kept in regular contact.Always polite and friendly Knew exactly when to expect workman Knew when the job would start and finish

Company replied

Rated 5 out of 5 stars

Kevin and his team did a superb job on my floors. Communication was great throughout, all questions answered quickly and thoroughly, and quote given after a next day site visit. All the details are gr... See more

Company replied

Rated 5 out of 5 stars

Fabulous service from start to finish! Very professional team, absolutely love my flooring. Excellent quality, over the moon with it. The team that fitted the flooring were excellent at their job, ver... See more

Company replied

Rated 5 out of 5 stars

Kevin and his team at Munro Floor did an amazing job installing our new oak‑effect LVT flooring. The whole space feels brighter, warmer, and so much more modern now. The finish looks fantastic —... See more

Company replied

Company details

  1. Wood Floor Installation Service

Written by the company

Established in 2010, Munro Floors are hardwood flooring specialists covering Inverness, the Highlands and throughout Scotland. We pride ourselves on high quality customer service and excellent workmanship in all aspects of wood flooring, floor sanding and restoration.


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

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4.9

All reviews

(93)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

TOP JOB

Kevin and his team have done a fantastic job. Efficient, reliable and excellent communication throughout the project. Would highly recommend.

July 14, 2022
Unprompted review
Munro Floors Ltd logo

Reply from Munro Floors Ltd

We are pleased that you're happy with your new flooring and the service we provided. Thank you very much.

Rated 5 out of 5 stars

We are floored 🤣

When we moved into our home 18 months ago the kitchen floor was dark and unwelcoming and constantly getting scratched (even with felt pads on chairs etc!). Kevin and James have done an AMAZING job of restoring it to a welcoming and homely state. It is an oak floor! They weren't satisfied with only getting 'close to the corners', they removed any fittings or fixtures so that they could create a high standard of finish throughout. Highly recommend these guys!

June 27, 2022
Unprompted review
Rated 5 out of 5 stars

A fantastic job done by Munro Floors…

A fantastic job done by Munro Floors Ltd. The staff are a credit to this company, did a fantastic job of restoring my very tired oak floor to looking brand new !
Would highly recommend.

June 8, 2022
Unprompted review
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Reply from Munro Floors Ltd

We are really pleased you're happy with the sanding work Munro Floors did for you. Thank you for such a great review.

Rated 5 out of 5 stars

First rate service and top class…

First rate service and top class product.
The engineered board wooden floors we had put in through the house were really first class, they look great and are easy to maintain. The staff in the showroom and the fitting team were very helpful and thorough. The fitters did a brilliant job with the floor and ran it into cupboard space beautifully. They were more than happy to help move things around to facilitate laying the flooring and were hard working and charming.
Quality company.

May 30, 2022
Unprompted review
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Reply from Munro Floors Ltd

Thank you so much for this review. We are really pleased that you are happy with your new flooring and with the service that Munro Floors provided.

Rated 5 out of 5 stars

Excellent flooring and service.

Munro Flooring had an excellent selection of wood flooring. The service was prompt and professional, and the prices were as estimated. Highly recommend.

May 11, 2022
Unprompted review
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Reply from Munro Floors Ltd

Pleased we were able to help. Many thanks

Rated 5 out of 5 stars

Fantastic service…

I shopped around all the flooring stores in inverness and found munro floors to be the best and most knowledge. Really knew their products. Their communication was brilliant and they were actually the cheapest for the flooring we wanted after getting few quotes. Will definitely go to them again

May 11, 2022
Unprompted review
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Reply from Munro Floors Ltd

We are really pleased that you were happy with your new flooring and the service we provided. Thank you very much.

Rated 5 out of 5 stars

Very pleased with our new floor

Very pleased with our new floor. The service we received from Munro flooring was first class.
We really appreciated the good communication, that kept us in the loop. Installers were very pleasant and mannerly, plus cleared up well when they finished the job. All the little courtesies along the way made for a positive feeling that a good job could be expected.

April 20, 2022
Unprompted review
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Reply from Munro Floors Ltd

We are very pleased that you like your new flooring and the service that we provided. Thank you so much.

Rated 5 out of 5 stars

Excellent company

We had LVT flooring fitted by the team at Munro Floors. Really pleased with the flooring. The team were professional, tidy and really took pride in their work. Delighted with the service and would highly recommend.

April 1, 2022
Unprompted review
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Reply from Munro Floors Ltd

Thank you very much. We are really pleased you are happy with your new flooring and the service we provided.

Rated 5 out of 5 stars

Kitchen Floor Sanding …

Munro Floors sanded my kitchen floor and applied 3 coats of matt lacquer. In and out in 1 day plus a couple of hours. Painless clean undertaking with a super result. Thoroughly recommended.

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout from the…

Excellent service throughout from the showroom to floor fitting.
Excellent range of flooring to choose from and good advice given regarding types of flooring.
Fitters were excellent, professional, polite and very clean and tidy workers. Very thorough and particular about precise fitting around door frames and under kitchen cabinets. Also ensuring that existing floors were screwed down to stop squeaking and creaking. Finished job looks brilliant. Would not hesitate to recommend.

February 21, 2022
Unprompted review
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Reply from Munro Floors Ltd

We're really pleased you are happy with the flooring and service provided. A lovely review. Thank you very much.

Rated 5 out of 5 stars

Five star service. We have been very impressed by the…

We have been very impressed by the skill and expertise of the service from Munro Floors .
We are highly satisfied with our flooring and would recommended them the anyone.

February 14, 2022
Unprompted review
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Reply from Munro Floors Ltd

We are really pleased to hear that you were so impressed with our service. Thank you for using Munro Floors and for recommending us to others.

Rated 5 out of 5 stars

Kevin Munro provided the assistance we…

Kevin Munro provided the assistance we required to choose the floor we wanted. His team of fitters worked extremely hard over 3 days and the finish was to a highly professional standard. My wife and I recommend him to anyone considering his services.

December 19, 2021
Unprompted review
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Reply from Munro Floors Ltd

We are really pleased to have done this work for you and that you are happy with the end result. Thank you very much for recommending Munro Floors Ltd.

Rated 4 out of 5 stars

Very pleased with my wardrobe sliding…

Very pleased with my wardrobe sliding doors, pleasant and helpful service throughout, slight delay in company receiving the doors but once they did they arrived to fit them very promptly and efficiently early morning so I didn't have to take time off work.

November 16, 2021
Unprompted review
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Reply from Munro Floors Ltd

We apologise for any delivery delay. It was a delay from the manufacturer and out with our control but we are delighted that you were happy with the wardrobe doors and the service provided by Munro Floors. Thank you.

Rated 5 out of 5 stars

Oak flooring

We bought flooring from Kevin, he was very patient, and helpful from the start. He supplied samples, so we could get a great match to what we have.
Fantastic flooring, and large range to choose from.Correspondence was easy. I would highly recommend this company, and definitely buy again.

November 12, 2021
Unprompted review
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Reply from Munro Floors Ltd

Thank you very much! We were delighted to have been able to assist you in finding the flooring that you were looking for. We hope to be able to help you again in the future.

Rated 5 out of 5 stars

Quality workmanship laying hardwood…

Quality workmanship laying hardwood flooring. Efficient. Left everything clean and tidy. Would recommend them.

October 23, 2021
Unprompted review
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Reply from Munro Floors Ltd

Thank you very much, this is great to hear. We are delighted you are happy with the service we provided.

Rated 5 out of 5 stars

Great experience working with Munro Floors

Great experience working with Munro Floors who were very accommodating and provided an excellent service throughout. Highly recommended.

October 19, 2021
Unprompted review
Munro Floors Ltd logo

Reply from Munro Floors Ltd

Thank you for such a positive review, we were delighted to be able to do this work for you.

Rated 5 out of 5 stars

Nice experienced - quality product and service

Nice experienced sales person took us through the stock, explaining quality aspects as well as price. Selection made and price quoted. Very happy indeed. Delivery arrangements made and product arrived in Thurso, exactly as described and ordered. First class service.

October 8, 2021
Unprompted review
Munro Floors Ltd logo

Reply from Munro Floors Ltd

Thank you for the review. We're really pleased you were happy with the service we provided.

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