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Muziker Reviews 

5,194
•
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I'm really happy with this yarn. I was dubious when making the order because it contains 75% acrylic. However I went for it as it met my requirements- 100m in 100g. When it arrived I was absolutely de... See more

Rated 5 out of 5 stars

The best price found online even with delivery charge, Good choice of couriers, item delivered on the estimated delivery date and well packaged. Tracking of package also OK ..better once it arrived... See more

Company replied

Rated 5 out of 5 stars

Bought from them 4 lps (albums on vinyl) honest priced, arrived sealed in New described conditions, without defects, with acceptable shipping times. Top service from these guys. I will buy again in fu... See more

Company replied

Rated 5 out of 5 stars

Not only was the price brilliant, but the USA Fender Stratocaster they shipped me instantly was perfect new untouched. When I emailed to say thank you they promptly wrote back thanking me. Packagin... See more

Company replied

Company details

  1. Musical Instrument Store
  2. also in
  3. DJ Supply Store
  4. Electronics Store
  5. Home Audio Store
  6. Recording Studio
  7. Sheet Music Store

Written by the company

Un affidabile e-shop europeo con oltre 25 anni di storia e showroom in Repubblica Ceca e Slovacchia, specializzato in strumenti musicali, LP, tecnologia audio, attrezzature DJ e accessori musicali. Un’azienda socialmente responsabile, rispettosa del pianeta e con l’obiettivo di migliorare costantemente i propri servizi.

Vivi la musica in tutte le sue sfaccettature

Written by the company

Chitarre, batterie, tastiere, tecnologia da studio e audio, LP & merchandising
Muziker fornisce attrezzature di alto livello per musicisti, produttori, DJ e appassionati di vinile, oltre che per audio-video enthusiast.

Acquista con fiducia da Muziker

Reso facile, centro di assistenza proprio e supporto professionale

Reso facile, centro di assistenza proprio e supporto professionale
Approfitta della nostra procedura di reso facile, di un servizio di assistenza interno dedicato e di un'assistenza clienti professionale. Ora disponibile nella tua lingua.

Contact info

Promotion box for Muziker

Muziker la tienda online líder en música

Consegniamo strumenti musicali e accessori in 35 paesi europei

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(5,194)

703 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy

Easy, quick, best price, superbly minimal and efficient service.

July 7, 2022
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Reply from Muziker

Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Lenka, Muziker

Rated 4 out of 5 stars

Everything's was professional from the…

Everything's was professional from the order tracking to the packaging up to the product , not forgetting the fast delivry and the unbeatable prices

July 7, 2022
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Reply from Muziker

We're truly happy when our customers are satisfied with our services and they don't mind sharing their experience with others.
Lenka, Muziker

Rated 5 out of 5 stars

Great customer service 👏

I had a great experience despite the difficulty to pay for my order. I always received prompt email responses and the company worked with me to try and help resolve the problem of using an American credit card. Everyone was kind, helpful and eventually we found a resolution. It was a great experience overall.

July 6, 2022
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Reply from Muziker

We're really happy that your shopping experience in Muziker was positive and we're looking forward for your next visit of our online store ;)
Lenka, Muziker

Rated 5 out of 5 stars

Great service

Great service! The vinyls were shipped very fast and arrived carefully packed! Very satisfied!

June 15, 2022
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Reply from Muziker

Hello Polina,
Thank you for this perfect feedback and we're happy that you've found time to recommend our online store to others :)
Kind regards,
Lea Muziker

Rated 5 out of 5 stars

Efficient and fast delivery to Italy

It is the second time I use this dealer.
Efficient handling, quick response and delivery to Italy perfectly on time

June 4, 2022
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Reply from Muziker

Thanks for your feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit :)
Lenka, Muziker

Rated 5 out of 5 stars

VERY GOOD!

all perfect, I'm very staisfied

June 1, 2022
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Reply from Muziker

Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Lenka, Muziker

Rated 1 out of 5 stars

the image of your product doesn't match…

the image of your product doesn't match the description of the item

May 30, 2022
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Reply from Muziker

Dear Rey,
We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again. Thank you.
Kindest regards,
Izabela, Muziker

Rated 5 out of 5 stars

The service was great!

The service was great!! The golf bag is absolutely an eye catcher!!! So far, so good!!!

May 24, 2022
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Reply from Muziker

Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Lenka, Muziker

Rated 5 out of 5 stars

Quick delivery

Quick delivery, all as expected. Five stars

May 8, 2022
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Reply from Muziker

Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Lenka, Muziker

Rated 5 out of 5 stars

Very good service

All went fine

May 7, 2022
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Reply from Muziker

Thank you very much for your positive rating, it makes us really happy :)
Lenka, Muziker

Rated 5 out of 5 stars
Muziker logo

Reply from Muziker

Salve Fabrizio,
siamo lieti di sentire che la sua esperienza d'acquisto con noi sia stata positiva e non vediamo l'ora della sua prossima visita su e-shop Muziker ;)
Cordiali saluti,
Izabela - Muziker

Rated 5 out of 5 stars

Excellent seller

Excellent seller, Fast service, Well packed.High Recommend !!!

April 30, 2022
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Reply from Muziker

Hello Claudio,
Thank you for this perfect feedback and we're happy that you've found time to recommend our online store to others :)
Kind regards,
Izabela - Muziker

Rated 5 out of 5 stars

Best price and service

Best price online and chepest delivery cost (very fast), item is perfect, packaging well protected and easy to order and buy. good support and communication. thanks

March 30, 2022
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Reply from Muziker

Hello Manuel,
it's great to read about your positive experience with our store! Thanks for your review.
Kind regards, Petra - Muziker

Rated 5 out of 5 stars

Pronta ed efficace assistenza al…

Pronta ed efficace assistenza al cliente in caso di problemi il corriere.

March 23, 2022
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Reply from Muziker

Salve Massimo,
grazie mille per questa recensione, cerchiamo davvero di fare del nostro meglio per ogni cliente.
Cordiali saluti, Petra - Muziker

Rated 1 out of 5 stars

In my personal opinion, absolutely to be avoided - A mio avviso personale, assolutamente da evitare

ita/eng review (english below):

Da evitare. Spediscono dalla Slovacchia. Costi di rientro della merce difettosa molto alti. Personale dell'assistenza arrogante, che non fa quello che gli chiedi, neanche se apri una contestazione PayPal, dicendoti che stai sbagliando e devi rivolgerti solo a loro (quindi dicendoti, indirettamente, di chiudere la pratica PayPal). Sei tu che devi fare quello che dicono loro e non rispondono su PayPal con qualche scusa (a me hanno detto che il conto Muziker PayPal è accessibile solo a personale slovacco, una scusa stupida, oggi tutti parlano inglese).
Mi hanno inviato un corriere a ritirare solo metà della merce, senza aver raggiunto un accordo in tal senso, quindi di testa loro, mentre io avevo chiesto ripetutamente di rispondermi su PayPal e metterci d'accordo all'interno della contestazione PayPal. Mettendomi così in difficoltà e cercandomi di far chiudere la contestazione, come alla fine è stato (ma non per l'ostinazione dell'assistenza, quanto per il costo proibitivo del rientro della merce con corriere propostomi da Packlink.it che, per questo reso in Slovacchia, mi ha anche lui deluso non riuscendo ad assicurarmi che sarebbe stato tracciabile, dopo che l'avevo acquistato...: erano 48 euro di spedizione per due colli da 6 kg). Il corriere subito dopo nella lista era UPS e voleva 110 euro!
Lasciate perdere gli acquisti di merce pesante o voluminosa da questi signori, vi conviene.
(PayPal rimborsa fino a un massimo di 30 euro e 110 o 88 che siano delle poste italiane sono troppi per merce del valore di 300-500 euro o anche meno).

In my personal opinion, absolutely to be avoided
They ship from Slovakia. Very high return costs for defective goods. Arrogant service staff, who do not do what you ask them for, even if you open a PayPal complaint, telling you that you are making a mistake and you have to address only to them (so telling you, indirectly, to close the PayPal complaint). You are the one who has to do what they say and they will not answer on PayPal with some excuse (to me they said the Muziker PayPal account is accessible only fron people that speak only Slovakian, a silly excuse, everyone can speak English today).
They sent me a courier to pick up only half of the goods, without having reached an agreement in this sense, so on their own head, while I had repeatedly asked them to answer me on PayPal and agree within the PayPal dispute. So I got into trouble and tried to close the dispute, as in the end it was (but not for the obstinacy of the assistance, but for the prohibitive cost of the return of the goods by courier proposed to me by Packlink.it which, for this return to Slovakia, also disappointed me by not being able to assure me that it would be traceable, after I had bought it...: it was 48 euro shipping for two 6 kg packages). The next courier on the list was UPS and wanted 110 euros!
Forget about buying heavy or bulky goods from these gentlemen, you'd better.
(PayPal refunds up to a maximum of 30 euros and 110 or 88 euros or even less are too much for goods worth 300-500 euros or less).

October 8, 2020
Unprompted review
Show reviews in all languages. (5,194 reviews)

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