My Little Darling Shop 

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Rated 3 out of 5 stars

Found two of the zippers we're working great at first opening. The bed section of the bag looks nothing like the pictures, very misleading advertising. My tracking still says on the way after having b... See more

Rated 1 out of 5 stars

Scammers.......caveat emptor, do not order anything from this site. We had previuosly ordered x2 items both of which they claimed to have been delivered but we suspect they were never sent. In facr I... See more

Rated 1 out of 5 stars

Absolutely terrible! As mentioned by another review, totally misleading website, made the product look like it was great.....it certainly wasn't. Plastic, Chinese nonsense. The website is a... See more

Rated 1 out of 5 stars

Full of promise and zero packaging etc. its not true. Also orders take forever to arrive and then they are wrong. Contact them and they ask for a photo after being sent a photo and description of wron... See more

Company details

  1. Children's Toys Store

Written by the company

Educational toys for all ages. Durable, creative and 100% safe and reliable. Free shipping from £25 within the United Kingdom.


Contact info

Breach of guidelines

All reviews

(334)

170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered on 25th Nov

Ordered on 25th Nov, delivery date changed twice. Latest date is for it to arrive today. I don't think it will. No contact number, only email. Do NOT buy from here!

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

I’m disappointed I can’t leave 0 stars…

I’m disappointed I can’t leave 0 stars honestly.
Please please please, avoid this company!
Ordered a baby sling 30th November and still waiting for it to come. Had an email to say it would be here 3 days ago, latest! I’m very very disappointed.

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Cheap Chinese S***t

I'm so scam savvy, but these people got me! Ordered the wireless heating pad which arrived after 2 weeks. Definitely not as described. It's crap. It is sold as a rechargeable heating pad. The description says "just charge". Well, no, that's not how it works. You have to fill it with water from a bottle first!!! The funnel and cap fitting are not compatible with UK bottles so I can't fill it with water. Even if I could, the charger is not a UK fitting either. Returning for a refund will cost me half of what I paid. Hoping to get something of better quality in my Christmas cracker. Hope your Christmas is as sh*t as your products.

Update:
With much adaptation of a sqeezee bottle and a continental plug, an hour later we had managed to fill and heat it. It's just a very complicated hot water bottle. So pointless! It has to be charged by a mains cable so you can't heat it if you are on a beach or up a mountain. If you have a mains supply, just boil a bloody kettle and fill an ordinary rubber bottle.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Is this a scam?

Ordered two toys from this company for grandson's Xmas. Ordered in plenty of time. Was told it would be between 6-10 days. On the tenth day have just been informed it will be another week. Now getting emails about paying duty. Having read the awful reviews I have no fairh in the toys arriving but will update if I am wrong.

December 13, 2025
Unprompted review
Rated 1 out of 5 stars

Chinese scam!

After realising this was a scam I tried to cancel my order after 12 hours thinking I was still in cooling off period. However I was informed 2 days later that it had been dispatched and I could return it. This I know will be at my own expense and I won’t get a full refund either. Buyers beware!!

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

Oh dear

Oh dear, I still haven't received the boots I ordered for my grandson weeks ago. Little children's feet grow quite quickly and I'm afraid that the boots will be too small and that the season will be over by the time they arrive--if they ever arrive! I've been refused a refund.

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

Cheap Chinese goods

Ordered plastic building blocks for my granddaughter which when they arrived were nothing like the picture and some were damaged and made in China. When I asked for a refund was offered 20% refund which I refused. To return the goods I would have to pay postage and customs duty. Have now accepted 30% refund. Would not recommend this company to anyone. Please don't order from them.

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

Dont be tempted

Please dont be tempted to buy from here. I was caught out last year. Its a complete scam. Broken toy in a battered box and when sent back to the address it came from, i was told it was the wrong address with a picture of it in the corner if a room somewhere. Found the address they gave me with the promise of refund but had to pay to return. No refund. The toy found its way back to me in about february. I threw it away to avoid it being sent to someone else and put it down to experience. Paying with paypal was no protection in this case.

December 5, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible.

Terrible.
Order a baby carrier on the 12/11/2025. Gave me a delivery date range of 24/11/2025 - 27/11/2025 and still waiting.
Checked my order, it has now been delayed and new delivery date is between 27/11/2025 - 3/12/
Shockingly bad dispatch and delivery times. Avoid this company!

November 27, 2025
Unprompted review
Rated 1 out of 5 stars

Shocking customer service

I ordered an item which was unsatisfactory. When I contacted the company for a return they offered me 20% of the original price or I could return at my own cost and then receive refund. O opted for the latter, paid £12 in postage fees only to have the item returned to me as 'undeliverable'.
Company now offering me 30% refund of original price.
DO NOT BUY from here. Might have UK on their website address but are actually based in Europe.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. They are selling english items to teach children english that aren't spelled correctly. They spelt badger- bader. I asked for help for the words they used to remove them and they refused to answers. Don't sell english language toys when you dont know the english language yourself.. waste of money.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Musical arch

The product was exactly how it looked in the picture and the communication with the team members during process of my order were very easy and constant. Very very happy with the product and satisfied, fast delivery and very good customer service and quality. Will recommend to others in future and looking forward to buy more in future from you guys.

Thank you.

November 20, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hello Vijay,
Thank you for your detailed and positive review. We’re thrilled to hear that you are satisfied with the product, delivery, and customer service. We look forward to serving you again in the future!

Rated 1 out of 5 stars

Is this a scam?

I also clicked on twice thinking I had extra discount but in fact I ordered the same item again.
"Hannah" states this has been corrected but I won't know until I get my next credit card statement.
Also I have been unable to track the package which is
supposedly on its way.
The Dutch police should be looking at this

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

Ditto previous reviews this company…

Ditto previous reviews this company should be avoided- quality of product shocking. no instructions. Owner should be ashamed fleecing individuals

November 10, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hello,
Thank you for your feedback. We’re sorry to hear that the product did not meet your expectations. We would like to look into this and help resolve any issues. Please contact us by email with your order details so we can assist you further.

Rated 1 out of 5 stars

Avoid at all cost

Avoid at all cost. 4 weeks for shipping then the quality of the product was shocking. Based out of China and not uk or Netherlands as advertised.

November 12, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hello Matt,
Thank you for your feedback. We’re sorry to hear about the shipping delay and that the product did not meet your expectations. Please contact us by email with your order details so we can review the situation and assist you.

Rated 1 out of 5 stars

This company is a fraud

This company is a fraud. I didn’t think to review on trust pilot first as they had the logo and five star reviews on their website. They also state that they are European based but the toys come from China. Arrived in a battered box, much smaller and flimsier than advertised and at a price point of 66€ when in reality it probably is worth about 10€ max. Never again.

October 19, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hello Charlotte,

Thank you for sharing your experience. We’re sorry to hear that the product and packaging did not meet your expectations. Please contact us directly with your order number so we can investigate the matter and assist you further.

Rated 1 out of 5 stars

'My Little Darling' Truck Engineering…

2nd UPDATE AFTER company response. I have contacted you but still no instructions. All would be solved if you included printed instructions within the box. Though this doesn't help with missing pieces which include the driver

UPDATE - we had a go at putting it together with no instructions. Not good as pieces missing it seems. It's possible some fell out of the box. The stickers included are not for this item. Some bits of the small vehicles won't stay on. A disappointed grandson. So I've adjusted my rating.

'My Little Darling' Truck Engineering Scene arrived, in a slightly battered box, for my grandson's birthday. We checked it out for the big day and found no instructions included. I've searched on the internet and their website but can't find anything. It's his birthday and I'd love to know how to put it together with him so if anyone has as set of instructions than I'd very much appreciate you letting me know. I've been in touch with MLD and had an acknowledgement but nothing else.
many thanks

October 28, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hello,

Thank you for your feedback. We’re very sorry for the issues with the set and the missing instructions. Please contact us directly with your order number, and we will do our best to provide the instructions and help resolve the missing pieces so your grandson can enjoy his gift.

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