My Little Darling Shop 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Found two of the zippers we're working great at first opening. The bed section of the bag looks nothing like the pictures, very misleading advertising. My tracking still says on the way after having b... See more

Rated 1 out of 5 stars

Scammers.......caveat emptor, do not order anything from this site. We had previuosly ordered x2 items both of which they claimed to have been delivered but we suspect they were never sent. In facr I... See more

Rated 1 out of 5 stars

Absolutely terrible! As mentioned by another review, totally misleading website, made the product look like it was great.....it certainly wasn't. Plastic, Chinese nonsense. The website is a... See more

Rated 1 out of 5 stars

Full of promise and zero packaging etc. its not true. Also orders take forever to arrive and then they are wrong. Contact them and they ask for a photo after being sent a photo and description of wron... See more

Company details

  1. Children's Toys Store

Written by the company

Educational toys for all ages. Durable, creative and 100% safe and reliable. Free shipping from £25 within the United Kingdom.


Contact info

Breach of guidelines

All reviews

(334)

170 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wish I had read the reviews before…

Wish I had read the reviews before ordering. I assumed I was dealing with a Netherlands company who created their own exclisive toys but the products came from China and had non-removable labels on boxes that looked battered enough to have been bought second hand. There is no way I can give these things as birthday or Christmas gifts. Very disappointed and now very short of time before my granddaughter's birthday. That is probably more the fault of the delivery company, who said it was out for delivery three days running and changed their minds twice.

October 22, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hello Margaret,

Thank you for sharing your experience. We’re very sorry to hear that the products and delivery did not meet your expectations. Please contact us directly with your order number so we can review the situation and help find a solution, especially given your timing concerns.

Rated 1 out of 5 stars

Took ages to arrive (still hasn't)

Took ages to arrive (still hasn't)
No where did it warn me I'd be eating a month for delivery.

October 13, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hello Paul,
Thank you for your feedback. We’re very sorry that your order has taken so long to arrive. Please contact our customer service directly so we can investigate the situation and assist you.

Rated 1 out of 5 stars

Don’t touch with a bargepole.

I ordered an illuminated drawing board as a gift for a five year old. During the ordering process, was asked if I wanted a discount to which I said yes, then it offered a lot of items I wasn’t interested in. So when I declined, it put two boards in my basket with no opportunity to decline! Turning my £26 purchase into a £50 purchase. It really felt like sharp practice. I then realised that I was dealing with a business based in the Netherlands. I sent an email to the company who, in fairness, refunded me for the extra board quickly. The (tiny) board took over two weeks to arrive….the bits are in a plain box with no packaging or instructions and looks like a really cheap uninspiring gift. I am kicking myself for not checking Trustpilot first. All in all a disappointing experience. Don’t touch this company with a bargepole!

October 13, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hello Beverley,
Thank you for your feedback. We’re sorry to hear that your experience was disappointing and that the ordering process caused confusion. We appreciate you letting us know, and we’re glad the refund for the extra item was resolved. Please contact us directly if there’s anything else we can do to assist you.

Rated 5 out of 5 stars

Great service and quick love the…

Great service and quick love the product I bought would recommend this company 100% thank you so much!

September 25, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hello Danielle,
Thank you so much for your lovely feedback! We’re thrilled to hear you love your purchase and had a great experience with us. Your recommendation means a lot — hope to see you again soon!

Rated 1 out of 5 stars

This company is an absolute disgrace

This company is an absolute disgrace. I bought a bath toy for my son and after a couple of months it stopped working, they sent me out another one and after a couple of uses that one stopped working too. Both faulty products and wasn’t granted a refund for this. Absolutely disgusting. Avoid this company, nothing but trouble!

August 3, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hello Aimee,
Thank you for your feedback. We’re very sorry to hear that both products were faulty and that the situation has caused frustration. Please contact our customer service directly so we can review your order and see how we can assist you further.

Rated 3 out of 5 stars

Some bad, some good!

Transit time and packaging not good. However I have to say that Hannah in customer services was very good and quickly resolved an issue I had with the first unit that arrived faulty.

July 1, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hello Bax,
Thank you for sharing your feedback! We’re sorry to hear about the transit and packaging issues, but we’re really happy that Hannah could assist you promptly and resolve the problem. Your understanding means a lot to us!

Rated 5 out of 5 stars

Perfect pram liner

Perfect pram liner, amazing quality. So happy with it

July 18, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hello Shauna,
That’s so lovely to hear! We’re thrilled that you’re happy with the pram liner and its quality. Thank you for your kind words and for choosing us!

Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company! They are selling toys you can buy from less than half the price and the stuff is cheap rubbish! Can't even give me a refund for a faulty item! I'm disgusted and disappointed!

July 5, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hi Mrs B C,
Thank you for your feedback – we’re sorry to hear about your experience. We understand your frustration and take your concerns seriously. If you have any questions or need assistance, feel free to reach out to us by email. We’re here to help.

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY.

DO NOT BUY FROM THIS COMPANY.
they are selling incredibly cheap children’s clothes and shoes from China at a massive premium they are not even bothering to repackage them and they come in the packaging from whatever factory they were sourced from. I paid €18 (plus postage) for shoes that I later realised are available on eBay for €3 (no postage). The quality was terrible and when I tried to return it the did not accept the parcel and it was sent back to me. They are now making it very very difficult to get a refund. THEY ARE A SCAM!

March 23, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hi Meshach,
Thanks for your review – we’re sorry the experience didn’t meet your expectations. We understand your concerns and are continuously working to improve. If you have any questions or would like us to look into this further, feel free to reach out to us via email.

Rated 1 out of 5 stars

Do not use this company .

Do not use this company .
I ordered a product called Magic Car City from this company on the 8th May. I paid £44.99 for the product plus insurance. On the website there is a photograph of the product with a child playing with the product. On the website it says 1-3 days delivery.
Initially lots of e-mail contact re order received, dispatch etc. when you go in to tracking the delivery becomes 5-10 days then gives a date range which keeps extending. Then an e-mail asking if I have been contacted by customs to pay tax!!
After >3 weeks the product arrived. A very small, cheap plastic car transporter made in China in a battered box.
I had foolishly just looked at the trustpilot reviews on the company website as I was in a rush. I should have checked reviews separately.
Deceptive description, deceptive photograph, cheap product sold as quality product. Dreadful delivery time. After lots of e-mails I was not informed that product was being delivered on particular day.

June 3, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hello Jenny,
Sorry to hear about your experience. That’s not the service we aim to provide. Please feel free to email us, and we’ll be happy to look into this further for you

Rated 5 out of 5 stars

Customer service is spot on

Customer service is spot on. Not had an issue with receiving my parcels and I’ve shopped with them 2/3 times and always received my parcels within the given time frame.

April 16, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hello Poppie,
Thanks so much for your kind words! We’re happy to hear you’ve had a smooth experience and appreciate your continued support. Looking forward to serving you again soon!

Rated 1 out of 5 stars

The waiting time

The waiting time is ridiculous I ordered a pair of shoes took over 3 weeks to come . Not acceptable

May 27, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hello Zainy,
Sorry for the long wait, that’s not what we want for our customers. If you need any help, please email us and we’ll be happy to assist

Rated 1 out of 5 stars

Missing order

I made an order 2 months ago I have still not received my order. I have had email contact with them several times about when i could expect my order to which I get told every time that my order has been dispatched.
I have requested a full refund multiple times now and just get the reply your items have been dispatched you will be send tracking details.

Do not order from this company!

March 17, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hi SD,
Thank you for your review – we're sorry to hear about your experience. We understand how frustrating this must be. If you still need help or have questions, feel free to email us again and we'll do our best to assist you.

Rated 5 out of 5 stars

Very satisfied with my order

Very satisfied with my order. Really good and also fast delivery

April 1, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hi Isabela,
Thank you so much for your kind words! We're happy to hear you're satisfied with your order and the delivery. We hope to see you again soon!

Rated 5 out of 5 stars

satisfied really happy with my order

satisfied really happy with my order, customer service was great

April 1, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hi Aishah,
Thanks a lot for your lovely review! We're so glad you're happy with your order and had a good experience with our customer service. Hope to welcome you back soon!

Rated 1 out of 5 stars

Ordered 2 jackets for £160

Ordered 2 jackets for £160. Jackets didn't even turn up said it was delivered but had no proof of delivery either. Only form of contact for help was via email waited another 2 months for new set to be sent out apparently. Finally did arrive and jackets wasn't even great.

April 4, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hi A,
Thanks for your feedback and sorry to hear about your experience. We understand how frustrating this must have been. If there’s anything you’d like us to look into further, feel free to reach out to us by email – we’re here to help.

Rated 5 out of 5 stars

Fast delivery and lovely item

Fast delivery and lovely item

April 30, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hi Georgia,
Thank you for your feedback! We're glad to hear you received your item quickly and that you're happy with it. If you need anything else, feel free to reach out.

Rated 5 out of 5 stars

Received the order it time for our 3…

Received the order it time for our 3 year old's birthday. He and his 5 years old brother really loved it and would not stop playing with it last night. The 3 year old actually took the box it came in to bed last

April 29, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hi Suzanne
That sounds absolutely adorable! We're so happy to hear your little ones loved their gift—especially that it made such a special birthday memory. If you ever need recommendations for other age-appropriate toys or gifts, feel free to ask.

Rated 1 out of 5 stars

This site is selling products that temu…

This site is selling products that temu sell and at over double the price. Not good enough

April 4, 2025
Unprompted review
My Little Darling Shop logo

Reply from My Little Darling Shop

Hi susan,
Thanks for your feedback. We understand your concern and always aim to offer good service and carefully selected products. If you have any questions or need help, feel free to email us — we're happy to look into it together with you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look