Stuart and his team arrived when they said they would and just got on with the job, keeping us informed and answering any questions we had. The guys were friendly, polite and extremely tidy, cleaning... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At My Beautiful Kitchen all kitchens are made to order, so no two will ever be exactly the same. But each one begins its life the same way – with a blank sheet of paper and your vision. What you end up with is a finished kitchen that’s a true reflection of your personality and taste. Using the latest CAD 3D Design Software, we work with you to create your Beautiful Kitchen. First we’ll measure your kitchen, noting wall sizes, ceiling heights and services. Then we’ll have a chat and get all your ideas for your new kitchen. And we’ll give you our ideas, too. This can be done in our showroom, or if you prefer, the comfort of your own home. After that, it’s time to start planning your Beautiful Kitchen. We’ll create a 3D design of our plans. The design will show cabinets, worktops, lighting, sockets, chairs, and even some plants so the design is as real as possible. This will give you a highly accurate representation of your new kitchen. In fact, the only thing you won’t be able to do is cook in it. When you’re happy with your design, the plans are yours to keep. We are happy to email the plans over to you or print them for you so you can show them to your family and friends. And best of all… All design all comes FREE with No Obligation Whatsoever.
Glasgow, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The company is very easy to deal with and you have all shown an interest in the project. Any faults were dealt with immediately and fully resolved. Paul who carried out the work was excellent and worked diligently until completion. All mess was tidied up and removed from my house both during the work and on completion. Thank you.

Reply from My Beautiful Kitchen & Bathroom
Just had a kitchen installed my third project with the My Beautiful team delighted with my kitchen Gary & his team worked wonders as they had unexpected problems with the kitchen floor as it’s an older property I was told don’t worry we’ll fix it and they did would definitely recommend this company and they’re fitting teams

Reply from My Beautiful Kitchen & Bathroom
Great customer service from start to finish. All the staff were so helpful, keeping us informed and making sure we were happy with everything before the fitting. Steven and his team were real perfectionists, and our bathroom looks wonderful. Would definitely recommend this company, we would get them again for any future kitchen or bathroom work.

Reply from My Beautiful Kitchen & Bathroom
Excellent service from start to finish. Staff gave advice on different options available. Workmen did an excellent job and left everything clean and tidy.

Reply from My Beautiful Kitchen & Bathroom
Eveyone from the designers to Gary's team that fitted the kitchen were helpful polite and and kept us up to date about what was happening. I certainly would recommend my beutiful kitchens.

Reply from My Beautiful Kitchen & Bathroom
Very happy with the bathroom and the service. Every step was easy and well organised and everyone involved was super helpful and communicated clearly and politely - Jake in the Stirling showroom, the home surveyor , the fitters and the customer service team.
The lead fitter Craig Feeney (from the Glasgow Bathroom Team) had everything organised efficiently, communicated clearly, was here when he said he'd be and was polite and respectful of my family, neighbours, property and dog. The quality of the work is great and the finished bathroom is exactly what I was hoping for.
The whole process was as painless as it can be when replacing the only bathroom in the house with a family of four. Would use again and would recommend.

Reply from My Beautiful Kitchen & Bathroom
Having used the company for our Ensuite bathroom previously, it was a no brainer to go back to them for the kitchen.
Whilst the design service is effortless and the cost very reasonable, it’s the project management that tops it all off.
Having it all just arrive on time, the tradesmen all be there when they’re meant to and the kitchen finished within the week as promissed, it was all so easy for us.
Would reccomend without a shadow of a doubt

Reply from My Beautiful Kitchen & Bathroom
From my first design meeting with Aga, until the last day everything was done so professional and easy. Would recommend 1000 times over. My bathroom is more than I imagined it to be. Davie the fitter was amazing and the fitting was finished to such a high standard

Reply from My Beautiful Kitchen & Bathroom
Really pleased with our bathroom, completed in 4 days.
Seamless process from design to installation, so we'll done to Emily and Aaron's installation team👍

Reply from My Beautiful Kitchen & Bathroom
We were delighted with our experience with My Beautiful Kitchen, from our initial visit to the Glasgow showroom with Aga and Benn to meeting Gary and the fitting team, we were kept well informed all the way through the process. Great standard of finish and we cannot recommend My Beautiful Kitchen enough, thank you!

Reply from My Beautiful Kitchen & Bathroom
I had my new bathroom fitted recently. My beautiful were a really good company to deal with, I had several quotes elsewhere before deciding to go with them. Any issues or questions I had were dealt with timeously, I made a few changes to my order but nothing was a problem. Aga was lovely and patient throughout the process.
A big shout out goes to the fitters on the job Aaron and John (& Jamie and Mick the tilers)
These guys were great, friendly, reliable, professional, the kind of people you want in your home. The guys done a couple of extra things for me with no fuss or drama. It makes a difference to have great trades people in your home who turn up and do an excellent job. Thanks guys, I’m a very happy lady!

Reply from My Beautiful Kitchen & Bathroom
I am absolutely delighted with my new bathroom from My Beautiful Bathroom.
Having a designer in the showroom help me choose every single aspect, from tiles to taps, made the process a lot easier and stress free.
The team who fitted my bathroom were fantastic. They were professional, extremely hard working and friendly. They talked me through each step and worked hard to give me the bathroom of my dreams.

Reply from My Beautiful Kitchen & Bathroom
Having used
my beautiful kitchen and bathroom before for our bathroom we did not hesitate to use them again and rightly so from design right through to the installation of the kitchen the hole proses as smooth as the first time even though we changed a couple of things the team were more than happy to accommodate our changes
Thanks to all the team in the showroom and David’s team off tradesmen
Thanks from Jaqueline and John
Good job👍🏻

Reply from My Beautiful Kitchen & Bathroom
I have just had a new kitchen installed by My Beautiful Kitchens. Would throughly recommend this company. Great advice from Ewan the designer and fantastic workers. Stevie and Alan did a wonderful job fitting it and the plasterers Craig and Taylor did an amazing job on the old kitchen walls which were a mess.Dougie the painter finished it off to perfection. I absolutely love it. Thanks so much to all involved .

Reply from My Beautiful Kitchen & Bathroom
Jayden in the Ayr Branch was very helpful in the design and the choosing of the bathroom and Stephen and his team did an excellent job of the fitting I found the communication from everyone was excellent and would have no hesitation of recommending this company a excellent job from start to finish

Reply from My Beautiful Kitchen & Bathroom
From the initial meeting to the fitting of our bathroom the staff were absolutely brilliant, would highly recommend this company.

Reply from My Beautiful Kitchen & Bathroom
We got a bathroom fitted around Easter this year through the Stirling branch and we have had issues with our shower however when we complained they sent out fitters who changed the cartridge. The shower was still playing up and they sent another fitter who changed the shower completely. We did wait a while for the first repair but the second repair where the shower was changed was fairly quick and the two fitters were good and when we have complained MBB have responded and have fixed the issue.

Reply from My Beautiful Kitchen & Bathroom
Had a great experience with MBB from helpful design tips and friendly designer Emily everything worked out perfect fitters David and Gary were fantastic working non stop removing the old bathroom tiles and fittings, then renewing and updating walls flooring plumbing etc. Then tiler Mark was exceptional complimented all the hard work the fitters had previously done new sink, toilet and shower fitted looks like a plush hotel bathroom all waste was removed the next day after completion MBB kept us posted on deliveries etc. at all times best overall experience l have had with any company would recommend MBB to anyone to anyone looking for a beautiful bathroom thanks very much guys. Very best regards Isobel and Douglas

Reply from My Beautiful Kitchen & Bathroom
Mixed feelings about this company, the price they quoted for installation did not include VAT and was told by the fitter just a few days before my project began I would need to pay vat on top which would have meant over £500 more. Contacted my beautiful bathroom and they were absolutely no help. Never got a call back from them. I did manage to work it out directly with the fitter but the lack of response from this company was terrible.
My end result is a beautiful bathroom which is why I have given the 3 stars but honestly those stars are all for the fitter who was excellent and not this company directly with the exception of Natalie in the customer service team who was the only staff member who tried to help.
UPDATE - Fitter has been in touch to say the VAT problem was a mistake on his part and not the company. Good to know nothing underhand going on but their lack of response at the time was always my main problem so my opinion is the same - mixed feelings.

Reply from My Beautiful Kitchen & Bathroom
I would not recommend this company for a kitchen installation. From start to finish, the experience has been frustrating and disappointing. The fitter who turned up wasn’t even supposed to be on the job, and it quickly showed -there were countless issues with the work. Despise raising my concerns, no compensation was offered, and the job was signed off without any proper checks.
On top of that, trying to get hold of anyone at the company was almost impossible. Calls and messages went unanswered, and I felt completely ignored once they had my money. For such a big purchase, I expected professionalism, accountability and support -but I received none of that.
Overall a very poor experience and I would strongly advise others to think twice before using this company.

Reply from My Beautiful Kitchen & Bathroom
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.