As others have said, this is a complete and absolute SCAM SCAM SCAM. The positive reviews must be completely fake. -No plan or recommendations received. -Placed an unauthorized $35 charge to m... See more
Company replied
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Hey guys why your reviews appear under my page .Can you change it please I am based in London and don’t want your app appearing here.Can you sort it out please
Company replied
COMPLETE SCAM, would not recommend to anyone. Just saw I was charged after I canceled immediately and now I will have to dispute with my credit card company. I’ve read the same exact SCAM reviews no... See more
Company replied
Fraud - This fake company repeatedly charged my bank without my authorization. No goods or services were provided. Hit my bank account at least every two weeks in varying amounts. Dont know how they g... See more
Company replied
1.5
Bad
69 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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As others have said, SCAM
As others have said, this is a complete and absolute SCAM SCAM SCAM. The positive reviews must be completely fake.
-No plan or recommendations received.
-Placed an unauthorized $35 charge to my credit a couple days later
-Charges on bank statement come from some random name with no contact info
-Had to temporarily shut down my card and bank account to prevent further use.
STAY AWAY
August 7, 2023
Unprompted review
Reply from Mybeauty
Dear Hannah! Thank you for reaching out! We’re genuinely sorry to hear about your experience. We never meant to disappoint you or hide any information. We strive to ensure that all users are made aware of the subscription terms, including the pricing, duration of the trial, and subsequent charges. We appreciate the opportunity to address your concerns. Please contact us at support@mybeauty.place so that our agents can gather the necessary details regarding your situation. We hope you'll give us the opportunity to make this right and restore your trust in our services. We are looking forward to hearing from you🙌
Stay away from this company as seen in…
Stay away from this company as seen in previous reviews Scam. Nowhere’s do they tell you you’re subscribing to pay 30€ after a free trial or one day trial. Which they don’t tell you is a trial and that you will be charged. And also I got nothing either from them not even a plan or anything. I contacted them and they said I had agreed to their terms and conditions. They are out to scam in the most scheming and awful way.. stay far away
August 6, 2023
Unprompted review
Reply from Mybeauty
Dear Samantha! Thank you for reaching out to us with your concerns, and we`re sorry to hear about your experience. We want to assure you that we strive to be transparent about our subscription terms. During the subscription process, our Terms and Conditions are prominently displayed on the sales screen before the purchase is completed. These terms include the details about the trial period and the subsequent charges. To help clarify, when you sign up for a free trial, you are indeed agreeing to a subscription that starts once the trial period ends. This information is outlined in our Terms and Conditions, and we do our best to make this clear to our customers. I'm sorry if you felt this was not adequately communicated, and we appreciate your feedback to help us improve. As for not receiving anything during your trial, we apologize for any inconvenience. Our app typically offers various fashion-related content and features that you can enjoy as a part of your subscription. If you didn't receive access to these services, it may have been a technical issue. We would like to look into this further for you. Please send us an email at support@mybeauty.place with the details of your subscription and the matter you faced, and we will investigate and resolve it promptly.
Scam
Scam. Nowhere’s do they tell you you’re subscribing to pay $30 after a free trial or one day trial. Which they don’t tell you is a trail and that you will be charged. Anyways with the purchase of your supposed one day trail, I didn’t receive not a damn thing. You get nothing! STAY AWAY from these thieves!!! They are sneaky soulless snakes!! Look for style info for free on Pinterest or Insta.. not from these scammers.
August 1, 2023
Unprompted review
Reply from Mybeauty
Dear Keisha! We are so sorry to hear about your experience with our app! Please know that it was never our intention to mislead or disappoint you! We always aim for complete transparency regarding our subscription services and charges. Our terms and conditions, including the subscription details and the automatic renewal after the trial period, are clearly stated on the sales screen before purchase. This information is provided to ensure that customers are aware of the terms they're agreeing to before making any payments. Regarding the matter of not receiving the content after your subscription, this is concerning, and we completely understand your disappointment. If you are willing to give us another chance, reach out to our support team at support@mybeauty.place with your account details, and we will investigate this matter further to ensure that you receive the content you signed up for. Our goal is to provide a positive experience for our users, and we take your feedback seriously to improve our services.
Reply from Mybeauty
Dear Charlene! Thank you for the review! We regret to hear you think this way! We take such concerns seriously. Our platform is dedicated to providing a secure and authentic fashion and styling experience. To address your issue promptly, could you please provide more details regarding the incident at support@mybeauty.place? This could include any relevant information you encountered. Your feedback helps us investigate and take necessary actions to ensure the safety and trust of our users. Thank you for bringing this to our attention.
Maryana makes magic again!
Once again late because of the almost invisible circle line to Bayswater! Not easy for me as being physically restricted, travelling in the city presents plenty of surprising challenges.
a bit flustered & keen to be dealt with, Maryana was brilliant at putting me at my ease & to be in the right mindset. With that done she really set about my tired frame in much need of awakening. I left feeling alive,energised yet relaxed! Always consistent & I confidently know what I'll receive next time. Great value & highly recommended.
February 15, 2023
Unprompted review
Reply from Mybeauty
Dear Charlie! Thank you so much for the 5-star review! We love hearing about your positive experience. Our support team as well as a team of stylists remain at your disposal for any further assistance. Do not hesitate to contact us at support@mybeauty.place at any time. Cheers🫰
TOTAL SCAM!!
TOTAL SCAM!!
First, they charge 1€ telling you that you get a 3-day trial, but you get NOTHING, you pay this 1€ for absolutely nothing. You have to pay another 25€ to get the supposedly personalised fashion guide and there is NO SATISFACTION GUARANTEE. Judging by the pictures of awfully ugly and dull outfits you can see on their site described as examples of excellent outfits, I wouldn't expect that guide to give any good advice, let alone take into account one's physical appearance and fashion preferences.
Another big problem is that there is an "unsuscribe" option in their website, but if you carefully read their Terms and Conditions, it turns out that using such option is NOT VALID FOR CANCELLING YOUR SUBSCRIPTION. You get a message saying "You have been unsuscribed", but you are not unsuscribed and YOU WILL GET CHARGED THE NEXT PAYMENT.
July 23, 2022
Unprompted review
Reply from Mybeauty
Dear Ariya! We acknowledge that it has been a while since your experience with our product, but we value your feedback and would like to address it. Upon purchasing the trial, you'll receive a link to download our app, where you can access the personal style guide. Once the trial period ends, you can choose whether to continue using the service. If you decide to discontinue the subscription, you can easily cancel it within your personal account. We have a wonderful support team that is ready to assist you any time of the day and day of the week and can be reached at support@mybeauty.place. We wish you and your loved ones all the best!
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