I had an early morning appointment (made online), but the tyres I was having fitted hadn't arrived in time, so I had to leave & come back later in the day. Despite this, the communication and service... See more
Location
Switch locationAltona Gate Shopping Centre, Millers Road, 3025 Altona, VIC, AU
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See what reviewers are saying
My initial phone called, Derrick was very helpful, great custimer service. Derrick fixed my issue promptly, informed me of other services available and provided very resonable pricing
Excellent customer service, they took the time to explain everything to me and were extremely helpful! 100% will be back for my next service. Do be aware though that online booking times are not accur... See more
I was visiting from interstate and required 2 new tyres on my vehicle before driving home. Service was outstanding, friendly and helpful. Also job completed before designated time. Communication clea... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Altona
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Altona Gate Shopping Centre, Millers Road, 3025, Altona, VIC, Australia
- (03) 8585 7160
4.7
Excellent
291 reviews
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Communication
July 29, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from mycar Tyre & Auto - Altona
Hi Steve,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Fitted me in at short notice
Fitted me in at short notice. Dealt with my problem professionally. Kept me informed.
August 2, 2025
Great service.
July 23, 2025
Does good job
July 17, 2025
All questions answered and great…
All questions answered and great friendly service will definitely be going back
July 12, 2025
It was easy, affordable, professional.
It was easy, and very happy with the service. I was explained everything prior to and obviously after completion. Thank you
July 9, 2025
Deric was very helpful and easy to…
Deric was very helpful and easy to communicate my needs.
June 27, 2025
I trust MYCAR completely.
You booked me in at short notice and picked up problems we had not noticed. Notified me and fixed it all.
I have been using MYCAR for many years. They are tops!
July 1, 2025
Greeted by workshop manager
Greeted by workshop manager, explained in detail tyre after care and benefits. I left very satisfied.
Best experience I have experienced at this outlet in several years
Altona North
June 17, 2025
Booking into My Car is simple and…
Booking into My Car is simple and straight forward. I knew the prices in a quote at the end of checks I have confidence in the workmanship of the company as all my concerns where addressed so I felt listened to which is good Allround I would recommend My Car Altona gate. Great company excellent communication.
June 14, 2025
Altona MyCar. Excellent.
Dropped into Altona Gate as had a puncture. Very helpful and fixed my tyre in 20 mins.
June 11, 2025
Great customer service
Brendon was very helpful and got my battery changed within 3 hours. Will definitely come back for car services.
May 31, 2025
The experience was amazing the staff…
The experience was amazing the staff were great and explained everything
May 24, 2025
The customer service
The customer service, mechanical knowledge and friendliness that you just don’t receive at dealerships.
Happy bringing my vehicle for an essential service because they verbally gave me the additional costs up front.
Sandra A
June 6, 2025
Lunch break
Booked a 12pm appointment for new tyres but was told car wouldn’t be ready until 2pm as all the staff went on lunch break between 12-1, apparently the online booking system doesn’t know this!
June 3, 2025
Great service and friendly people!
May 31, 2025
I have been going to MyCar Altona for 6 years
I have been going to MyCar Altona for years & the whole process is always easy & reliable
May 24, 2025
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