mycar Tyre & Auto - Brandon Park Reviews 

313
TrustScore 4.5 out of 5

4.6

Brandon Park Shopping Centre Corner of Magid Avenue and Springvale Road, 3170 Wheelers Hill, VIC, AU


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Rated 5 out of 5 stars

The team was extremely accommodating to fit my vehicle in on very short notice due to an oil leak. They were upfront about costs and were great with providing updates during the process. They were als... See more

Rated 5 out of 5 stars

The Receptionist is very polite and super helpful. His knowledge about car is also great Book 4 new tyres replacement a day before. Pop up earlier than appointment time. When i get there, the... See more

Rated 5 out of 5 stars

The team at Brandon Park store delivered extremely good service. I replaced my old tires with a set of new Pirellis from the black Friday sale at this store. Dilupa and his team were very friendly and... See more

Rated 5 out of 5 stars

I recently had my car serviced at MyCar Brandon Park, and I couldn’t be happier with the experience. Dilupa and the entire team were incredibly helpful from start to finish—genuinely one of the best c... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Brandon Park

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Brandon Park Shopping Centre Corner of Magid Avenue and Springvale Road, 3170, Wheelers Hill, VIC, Australia

  • (03) 8585 7118

4.6

Excellent

TrustScore 4.5 out of 5

313 reviews

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4.6

All reviews

(313)

32,242 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Customer service experience

The gentleman at the counter acknowledged me as I walked in. He finished up with his call. I advised him of my concerns about my tyres as I was putting air into them every second day. He went to get a mechanic to check my tyres and found a nail into it. Another Mycar outlet would not listen to me, said its just wear and tear and the surface I was driving on. The new tyres were only 6 weeks old, how could that be?
He then told me he would put the spare tyre on and fix or replace the tyre. 2 hrs later had a new tyre and was on my way home. Thank you. I will certainly be going to Mycar Brandon park in future.

June 5, 2024
Rated 2 out of 5 stars

$102 for an air filter?!

I think I got completely scammed here. Incredibly expensive for not even a big service. I would understand if I had a luxury car but for a humble Mazda 2? I should have said no to the air filter change but didn’t think it through at the time. Very disappointing will not be coming back.

May 21, 2024
Rated 5 out of 5 stars

Exceptional Service and Support for My Beloved Car

The team is always good and makes me feel well looked after. This time, they spent a lot of time investigating the issue and finding parts. Unfortunately, my old car had a big issue, so I decided not to repair it. However, I really appreciate all their efforts in trying to repair my beloved car at the minimum cost. Thank you so much!

May 23, 2024
Rated 5 out of 5 stars

The best in the market

The representative was very friendly and they were very detailed when it came to checking out what’s working and what’s not. I trust them and I feel confident that they will do the right thing with me.

May 15, 2024
Rated 1 out of 5 stars

feedback to express my angry and dissatisfaction

I am writing this feedback to express my angry and dissatisfaction.Upon 12/03/2024 10:00-11:00 my BMW x3 was towed to the Brandon Park store for tire replacement service due to a left FRONT tire flat.Replace service fee was $330.
When I was told my BMW was ready for pick up. And i arrived at the store with my wife at 5 PM 13/03/2024. I was told that the lock nut of the LEFT REAR tire was missing.I need buy a new one from BMW dealer! I questioned the staff if it was lost while working, but was denied on the spot. When I got home, I found that the left rear tire was completely different with my original Michelin run-flat right rear tire.The left rear tire was replaced with an unbranded product.This is ridiculous!it was never ever happened in my whole life.I feel deeply cheated and fooled.
It was obviously that something serious must have happened to my left rear tire while changing the tire, the original Michelin run-flat tire disappeared along with the Lock Nut!I will keep reaching out ACCC,Fair Trading any related department until the best solution!

March 13, 2024
Unprompted review
Rated 5 out of 5 stars

Fast and efficient service to fix my…

Fast and efficient service to fix my tyre that had a screw in it made for a fantastic experience with mycar Brandon Park. I couldn’t recommend them enough. Mike at Reception was amazing at getting me sorted quickly as I was in a bit of a hurry and he sorted me out straight away.

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant Service!

Brilliant Service!
Got my Toyota Camry serviced just yesterday as it had completed 150k. Arif and his team did a fantastic job in servicing the car. Highly recommended due to fast and professional service at great rates.

June 19, 2023
Unprompted review
Rated 1 out of 5 stars

MyCar Brandon Park are Liars & Ripoff Merchants

The guys at MyCar Brandon Park attempted to rip me off by quoting me $5,000 to replace all my fuel injectors when they didn't actually know what was wrong with my car. When I questioned Kev about why he couldn't just replace the 1 fuel injector that could be leaking, he told me a huge lie that he had to replace them all because he will have broken the seals. I didn't believe him and contacted Audi and described the symptoms of my car problem. They said that this was a known problem with the fuel rail of my model Audi and that they would fix it for free. Don't use these guys, they are liars and thieves.

June 19, 2023
Unprompted review

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