The team was extremely accommodating to fit my vehicle in on very short notice due to an oil leak. They were upfront about costs and were great with providing updates during the process. They were als... See more
Location
Switch locationBrandon Park Shopping Centre Corner of Magid Avenue and Springvale Road, 3170 Wheelers Hill, VIC, AU
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See what reviewers are saying
The Receptionist is very polite and super helpful. His knowledge about car is also great Book 4 new tyres replacement a day before. Pop up earlier than appointment time. When i get there, the... See more
The team at Brandon Park store delivered extremely good service. I replaced my old tires with a set of new Pirellis from the black Friday sale at this store. Dilupa and his team were very friendly and... See more
I recently had my car serviced at MyCar Brandon Park, and I couldn’t be happier with the experience. Dilupa and the entire team were incredibly helpful from start to finish—genuinely one of the best c... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Brandon Park
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Brandon Park Shopping Centre Corner of Magid Avenue and Springvale Road, 3170, Wheelers Hill, VIC, Australia
- (03) 8585 7118
4.6
Excellent
313 reviews
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Good service at Brandon Park store
The Receptionist is very polite and super helpful.
His knowledge about car is also great
Book 4 new tyres replacement a day before. Pop up earlier than appointment time. When i get there, the guy offer me an alignment and explain why i needed. Good explanation.
While waiting for the tyre replace, i saw the mechanic also very focus on his job. Doing step by step.
Great store....
September 4, 2024
Friendly staff and good mechanics!
Very friendly staff and the only mechanic I found who doesn’t try to scam you for more money. Had an issue with my car which all the other mechanics couldn’t find, Brandon Park mycar was the only one that could find the problem. Diagnoses the problem swiftly and fixes it with no messing around. Definitely recommend!
August 31, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They didnot give a quote before fixing it…
They did give ne quote before fixing it and it was also too much for that problem they fixed
August 14, 2024
Reply from mycar Tyre & Auto - Brandon Park
Hi Pouya,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
My experience at Brandon Park was great…
My experience at Brandon Park was great as I had the confidence and trust of the team
August 17, 2024
Friendly manager at Brandon Park MyCar
August 13, 2024
Very professional and friendly
Very professional and friendly
The manager was very nice and i got my car tyres replaced on no time.
Been using this place for last 4 years.
August 9, 2024
Friendly staff & good service.
August 9, 2024
Given incorrect information/advice at…
Given incorrect information/advice at time of booking.
Disappointing when you have been a loyal customer for over 15 years!
August 6, 2024
Reply from mycar Tyre & Auto - Brandon Park
Hi David,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
THE AIRCONDITION AND THE HEATER IS NOT…
THE AIRCONDITION AND THE HEATER IS NOT TOUCHED NOT WORKING . TWO TIMES NEED TO TURN OF THE KEY FOR STOPPING THE MOTOR NOT DONE THE CAR .
July 20, 2024
Got 4 tyres replaced
Got 4 tyres replaced, paid for 3 because 1 was damaged and still under warranty, no hassle whatsoever. Team was also able to price beat which was a bonus. Also had wheel alignment done, would have been good to receive wheel alignment report for piece of mind.
July 16, 2024
Great service and honest management
Always happy to take my car for service here. Can rely on them not only to do a good job, but also to provide a fair estimate and only charge for work that actually needs to be done.
July 10, 2024
Excellent service and friendly
July 11, 2024
Quick and efficient service
Replaced a punctured tyre on my electric car and did a wheel alignment. Gave recommendations on which tyre would be suitable as the original tyre was no longer manufactured.
July 9, 2024
Friendly staff and very helpful staff
Friendly staff and very helpful staff. Had the tyre I needed in stock and were fast and efficient. I couldn’t be more happy
June 27, 2024
Friendly staff and very proactive.
June 25, 2024
Amazing same day service
Amazing same day service. Very much appreciated being squeezed in to get out tyre changed. Had us on our way in 2 hours. Thanks again.
June 22, 2024
Service was fine
June 20, 2024
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