I was quite disappointed with My Car, as the prices I got for all the repairs were quite extensive. I also found the guy at reception in the morning quite abrupt and cold. I found a mechanic who quo... See more
Location
Switch locationCarrum Down Regional Shopping Centre, 100 Hall Road, 3201 Carrum Downs, VIC, AU
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See what reviewers are saying
Quick and prompt service of car, staff are friendly & called to say what was needed & cost of repairs. I would recommend the Carrum Downs store.
Needed only one new tyre due a glass cut. Martin was extremely understanding and helpful, especially when I told him I wasn’t working at the moment. He offered to beat any competitor’s price a... See more
Blade the young man who served me on the Saturday morning was a most friendly and polite young man who did a great job with my car and communication was excellent!
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Carrum Downs
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Carrum Down Regional Shopping Centre, 100 Hall Road, 3201, Carrum Downs, VIC, Australia
- (03) 8585 7112
4.2
Great
255 reviews
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Mycar The Best!
Mycar great tyre work and do everything they say that they would do and look for the best deals. Close to home and easy to deal with!
March 7, 2026
Poor customer service …
I had a logbook service done on my Wolkswagen recently and after the service I was told I require number of items to be replaced .
Usually with my service previously with Wolkswagen I have been given a quote for items requiring replacement at the time of service which was not provided this time.
I have asked for a quote and have been told it will be emailed to me .
Quote was never received.
The person I have dealt with was very short and unwelcoming also.
I have always been happy with the service received at this store in the past. The staff was always very friendly and helpful and great to deal with, however this experience has not installed the coconfidence in me to return to this store for any future work due to poor customer service.
February 17, 2026
Extremely helpful
Extremely helpful. Saved costs where they could. Kept me informed of progress.
February 19, 2026
The whole experience was excellent
The whole experience was excellent, job well done.
February 16, 2026
Good communication about what needed…
Good communication about what needed doing on the car.
January 28, 2026
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Poor customer service!
They had my wife's car for 2 days and then said they had ordered the wrong part so we would need to wait longer! I politely asked for a discount due the inconvenience, they caused, of not having my car and flatly said No. Not very good customer service. I will not be using them again.
January 31, 2026
Reply from mycar Tyre & Auto - Carrum Downs
Hi Stefan,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Efficiency in everything that was done
Efficiency in everything that was done. I had 4 new tyres put on my car. Well done!
January 19, 2026
Booked for a slow leak in a tyre
Booked for a slow leak in a tyre, 8.30am. On early arrival was told they could not guarantee fixed within an hour, there were 3 ahead of me. WHY make an appointment???? Only 2 staff on. Well under staffed to provide decent service.
Disgusting.
January 19, 2026
Unprompted review
Perfect job!
The guys were very quick and have always been with my car and my tires, that’s why I keep coming back to them!
January 8, 2026
Black Friday Pirelli Tyres
Had 4 Pirelli tyres fitted thanks to the Black Friday sale. Super price, great service.
December 20, 2025
Outstanding service.
Outstanding service.
On a very busy day just before Christmas, they took the time to repair my tyre so I could leave to see my family for Christmas. I couldn't be happier with their friendly and expert service and repair.
December 23, 2025
The staff went above and beyond
The staff went above and beyond. Ensuring my car waa completed even working overtime. Thank you
December 11, 2025
Customer service is not good
Customer service is not good, They are in the phone, not listen to the customer
December 11, 2025
Reply from mycar Tyre & Auto - Carrum Downs
Hi Ameshkumar,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
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